Del Webb Reviews

Erich (Sales); Gustavo & Javier (Construction); Tex (Warranty); Jody (Events Director), were all wonderful. We love our new home and Community (Chambers Creek).

I already let several friends and a neighbor at the apartment complex we left and they expressed interest.

Home was finished when I first saw it. THey were able to repair/replace small itmes successfully.

For the most part I’m satisfied but on the interior function of sink drains could be better.

They made the building experience as easy as possible. Communication with staff was relatively clear and efficient. Overall a very good experience

My experience was very good and I am enjoying my new home.

Overall our experience was very good. There were a few minor discrepancies or omissions that were addressed satisfactorily

overall it was a good experience, the only downfall was we had many construction managers and when it was time for the final walkthrough the repairs were not done prior to closing and it was a process to get things fixed but they are addressing all of our concerns.

Overall the experience was great our construction manager Kristen was awesome to work with. I would recommend that they install USB outlets in the home.

Our contractor, Alvaro was exceptional!!! His professionalism, communication, and his interest in meeting our needs exceeded our expectations. He was always available to answer any questions and constantly updated us with the building process/progress via email, texts and photos. He is dedicated to his job 100% and a great asset to the company.

Our manager was very responsive and explained the process as we went along.

My CM changed early in the process and Frank was wonderful. Extremely responsive and listened to me every step of the way.

The home itself and the development/neighborhood are a step up from our last 55+ community experience. The build quality, amenities, and builder and HOA staff all have made this move a most enjoyable experience.

We should have walked into a beautiful, ready-to- move-in home but there have been so many problems. The work is sloppy and products are cheap especially for what we paid. I’m disappointed with the condition of the tile flooring, the workers didn’t take care to cover it. Yes, the whole place is lovely but that’ll be months later. I must say when, putting in for service requests, Kristi is great with handling them. Many of the issues were resolved.

LACK OF COMMUNICATION! The guy who sold my house quit or got fired. I was not informed. Builder manager told me closing would be Halloween 2023 but closing didn’t happen until December 13th and it shouldn’t happened that day. The house was not completed even though I was told during the walk through the week before that it would be. I moved over 800 miles and already had the movers arranged. And guess what it is still stuff that needs to be done. If I could have gotten a complete refund, I would have.

A lot of issues with scratches and gouges that were not noticed until we took possess

I found everyone helpful and answered all my questions. There was a problem with the cabinets I ordered but Patty helped me to find an alternative. Love my new house not disappointed with any of my choices. Love the area and the amenities. Also joined the Lake Las Vegas Sports Center and love the extras they provide. I haven't completely moved here yet but looking forward to it.

Our home buying experience was truly outstanding. Andrea was so responsive and awesome to work with. Kyle our construction manager was also fantastic. He is super conscientious and the pride he takes in his homes is exemplary. We’re only a month in to home ownership at Sunbridge but thus far our experience has been wonderful.

The entire process was smooth and everyone including the workers were polite and professional. The same respect that was shown to me was obvious in their attention to the details of their craftsmanship. The on site representation was always professional and open to criticism and of course compliments. Well done Team !!!

The quality of my home that was turned over to me was subpar to previous Pulte Home I had purchased in the past. My home was turned over to me with major roof issues and to date have not been repaired. My patio sliding door at closing would not properly close and lock. Construction Manager assured me repairs would be done ASAP. It took 3 weeks for repair company to respond due to poor response and follow-up from my Construction Manager. Overall this home buying process was very stressful and unpleasant. I will never purchase a Pulte home again.

Extreme drama at last minute regarding possible change of closing date. Items identified pre-closing were not resolved. Many instances of shoddy workmanship.

Everyone I have had the pleasure of dealing with was exceptional

We were very pleased with all aspects of buying our new home at Bellwether by Del Webb.

The project manager Tim was great to work with and wants to provide the home you deserve. However the quality of the work performed by the subcontractors was much less than expected and I don't believe his bosses or Pulte really care about delivering a quality product. In my opinion Pulte doesn't provide the project managers the tools to achieve a quality home, nor do they have much oversight or control over their subcontractors. Every homeowner here had/has the same systemic issues with the build quality: 1) Trusses not parallel, that are sagging or missing several gusset plates and even cracked. 2) Concrete with cracks right after the pour and with dips and valleys noticeable after the flooring is installed. 3) HVAC drain pipes are still routed through non-insulated areas and are still freezing. 4) Hot water lines are not insulated and water will not get hot at certain faucets. 5) Pulte can't tell you where electric outlets will be because there is not electric schematic the electrician works off of. But they'll provide one anywhere you want for $75 on the day you decide to buy and sign a contract. After the pre-drywall inspection my review was similar to this review about systemic issues in the build quality and Chad from Pulte called. At certain times during our conversation he was and certain times he wasn't Tim's manager. When I said there appears to be systemic issues discovered in my home and with all the builds based on my conversations with other home buyers he wasn't the manager. When I said Tim is great to work with he was. His talking point was that he was calling to help us set, aka: lower, our expectations. My biggest recommendations are these. Hire an inspector! Hire an inspector! Hire an inspector! It's worth the additional cost. If you don't you'll get a home with a lot of unseen issues. ... More

Everything doing the buying and building process was great, however as soon as we closed on the property we got radio silence, No response back from simple questions and the warranty dept does not exist (being ignored, no return email or call). Our stars would have so much higher, if the post close had been the same as doing the building process