Del Webb Reviews

We built a new house from the dirt up at Sun City Anthem @ Merrill Ranch. The experience and build quality was excellent. The materials and technology used are the very latest. The design center provides a vast number of choices to make your home your own. And the construction supervisor assigned gets to know you personally and was a super responsive resource throughout the process. Of course, like most new homes, the base pricing is deceptively low requiring at least +50% in upgrades to get to the house you want, but the end purchase price is competitive. Del Webb (part of Pulte) also offers their own competitive financing and homeowners insurance, and were very flexible when we changed from a mortgage purchase to cash at the latest minute. Highly recommended. ... More

After living in our new home for a month, we have noticed imperfections in cabinetry and sloppy trim painting! Some that we couldn’t see due to being overwhelmed with the plethora of newness, but should have been caught by Project Managers inspections. It is embarrassing to have family and friends point out some of these things. We have been advised not to contact anyone unless it’s something serious for correction, but wait for the one year “punch list” to correct minor imperfections. So we have to live with these things for a year? You are providing homes to seniors 55+ who are being overwhelmed with all the activities and responsibilities of moving and possibly selling their former homes! We sometimes miss the minor imperfections which Pulte shouldn’t! I’m 98% happy with our home, but bothered by the minor things. Pulte insurance was easy to deal with. The actual closing was a breeze! Pulte mortgage was a different story. There is a Pulte mortgage (PM) representative on site! She was our initial contact with PM. But we were passed on to a PM representative in another state to deal with via emails and phone. Then we were passed on again to a third PM representative! It was very confusing for a senior not skilled in the new use of electronic communication and signing! Documents sometimes had to be resubmitted after not being located or lost due to the transferring of PM representatives! PM was the weak point in the smooth operating system from sales to completion. You may want to look at their function and manipulate it for simplicity towards the 55+ seniors you are advertising your developments towards. ... More

Beautiful house layout in a great neighborhood. Kitchen and bathroom with selections from designer Elizabeth are excellent. Open floor plan is very livable. Construction manager Zack was very responsive and exceed our expectations for getting everything corrected before closing. The closing process went very smoothly and there were no surprises on the prices or closing costs. We're very happy with the community and the home.

Ana was a sales associate that was very helpful with no high pressure. The entire Pulte staff was awesome with quick turn around on all questions or problems.

Warranty issues handled quickly, very responsive.

Everyone at Pulti/Del Web Sunbridge were very professional, pleasant and helpful in this home buying experience. From the young greeter to the sales person to the warrenty individual and the trades people. All were exceptional and polite. This has been a very positive buying expeerience for us. Thank you.

DJ walked us through the process at the beginning and then continued with updates during the different phases. Excellent communication, thanks. The home was delivered as promised, and we found it to our complete satisfaction. THANKS AGAIN. This is our third Pulte home, and quite possibly the best.

Throughout the building process Andrew gave us weekly updates. His communication was exceptional! We were confident the house would turn out great. The house exceeded our expectations! We highly recommend Pulte homes and the Del Webb community.

I believe the workmanship that goes into the "bones" of the house is very good. There were some minor issues that came up during the home inspection but nothing that couldn't be corrected. Responsiveness of the Warranty Team is exceptional. I do have some issues with the finish work, nothing earth shattering but of minor annoyance which are: -no toilet paper holders or towel bars in the bath rooms -shelving in the laundry is very high and difficult to reach -garage is drywalled but not painted -master bath door stop could be better, the way it's designed there is a high probability that the glass enclosure could be damaged by the door handle -quarter round trim work in bathrooms changes size between the vanity and the base board These are my observations and opinions based on over 40 years of home ownership and are meant as recommendations to enhance the customer experience. ... More

It was a good experience, thank you.

From the initial contact with the sales center to the final walkthrough and closing, working with Pulte was a good experience. All Pulte employees we worked with were professional and followed up on questions, requests and concerns in a timely manner. We would recommend Pulte to anyone looking to build or buy a home!

Excellent communication throughout the experience. Home was finished early.

Overall we found Pulte easy to work with and the process was quick, easy and streamlined. We truly enjoyed working with Alex, he is an asset to your team. Responsive to calls and always available to answer any questions. He fixed any issues we found immediately and to our satisfaction.

From contract to closing everything went extremely well. I did have one issue after purchase that I feel could have been handled better . But overall I would strongly recommend a Pulte purchase.

We love our new home. Alec and Jeff have been very responsive to issues identified before and after closing.

From sales through Construction our experience has been great. The only hiccup so far is lack of timely response to emails to our Customer Service representative.

Everything went very smooth from start to close. Very easy process for building a new home. The only issue is lack of options along with extremely high costs for any upgrade. Love the house and the community so far.

My purchase was very smooth and professional

I am truly grateful for the experience. The team was patient, responsive and genuinely cared about making my vision come to life! Their professionalism, attention to detail and commitment to quality was exceptional. I absolutely love my new home! It is more than a home-It is a blessing. Thank you!

We recently completed our new home with Del Webb, and the entire process exceeded our expectations. From our very first visit to the final walkthrough, every step was handled with professionalism, care, and attention to detail. We are especially grateful for three outstanding individuals who made this journey truly exceptional: Leslie (our sales consultant), Susan (our design center consultant), and Max (our construction superintendent). Leslie was our first point of contact and set the tone for a great experience. She was friendly, knowledgeable, and always available to answer our questions. Her guidance helped us navigate the early decisions with confidence, and we always felt she had our best interests in mind. Susan at the design center was phenomenal. Making so many design choices can be overwhelming, but Susan made it enjoyable and fun. She has a great eye for design and offered helpful suggestions that aligned with our style and budget. Thanks to her, our home reflects exactly the look and feel we envisioned. Max, our superintendent, was the rock throughout the construction process. His communication was excellent — always keeping us informed on progress, timelines, and what to expect next. Max’s attention to detail and commitment to quality were clear in every stage of the build. We felt confident knowing our home was in such capable hands. Thanks to Del Webb and this incredible team, we are now settling into a beautifully built home that we truly love. We couldn’t be more grateful for the experience and the people who helped make it happen! ... More

Absolutely beautiful home and the workmanship is top notch.

Here two months and no regrets

We love our new home and the friends we have made.

Paul in sales was very knowledgeable in everything aspect of a home owners wants and must have, he was on my side from the get go, and Markies McDonald well it a good thing I don’t own a business because I would make him my Customer Service Manager , Great job to both of them, now I’m a resident of Nevada

All went well. Lise and Archie were great!