Del Webb Reviews in Charleston, SC

Don’t expect a quick build because of the shortage of numerous building materials.

Punch list items have not been corrected.

The construction manger was very helpful

Home is well constructed, everything about the home was explained and if any problems arise they say they will be there. The only problems we are having is with the appliances, dishwasher and refrigerator, which are being addressed at this time and looking forward to a satisfactory conclusion.

Excellent service but response to issues in the new home slow

Nice people. Their quality review process missed several items.

Having Michael as the project manager was a blessing.

I am disappointed that a fairly significant issue pointed out during the inspection before drywall installation was not fixed. Now I think it is going to be a major issue when we go for our insertion and items needing attention.

We are enjoying our new home and our development.

Closing date was established months before and we closed that day.

WE were living 200 miles away during the building process, but were made to feel we were right there with regular updates. The range of design and finish options were terrific and we felt everyone on the Pulte team had our best interests in mind.

Wonderful company to buy from --- great sales, service and design!

The layout is exactly what I needed.

From start to finish the Del Webb team has been open, accessible and responsive.

Every choice one makes is a BIG $$ upgrade. Kitchen sink’s sprayer with a plastic hose. Awful. The laundry room all in one faucet and sprayer is much better than the kitchen. The light and vent fan controls over stove are so high I can’t reach them, so they’re not used. How is one to clean the huge MBR shower without having a handheld hose? The shower head is too high. Powder room sink is so small, soap bottle falls off. Time to use wide spread faucet and handles, and get rid of the cheap all in one type. Some wire closet rods are so high, I can’t reach them. Talking about those wire closet rods. Stop making your choices so obvious. The buying experience was great, the decor choices were not. To end on a positive note, the neighbors are great! ... More

Love the floor plans, place is very nice. Salesperson did give us some misinformation specifically that the water and sprinkler system are part of HOA and that the taxes would be 1900 per year. At closing we found out the irrigation system is our responsibility and the 1900 taxea is onlyy for first year the it goes up because the house was built. Would not of changed our minds but ho eaty took a hit.

We are happy with our home but have some unfinished landscape work and trim work that needs to be addressed, very difficult to get anyone to make it a priority or receive a schedule that they can meet. Waited four hours last week and contractors never showed and no communication from anyone.

Needed more instructions on things like irrigation, etc

Overall it was a pretty good experience. Our construction manger was prompt with requests and updates.

I was glad that I hired an independent home inspector to join at various phases of my home's construction. A number of quality flaws and irregular build practices were caught, and corrections were requested. Pulte did make the necessary corrections or explained why non-traditional methods were employed. I did find small spots of paint from the rolled ceiling on my bathroom counters and various walls. Concrete pavement could have been higher in quality and free of damage from ongoing construction. One section of side lawn shrubbery died off when one zone of my irrigation sprinklers had not been connected to power in the control box. ... More

I was told when I signed papers the build time would take approximately 8-10 months, then when the build process did not begin when they advised it would I was told not to worry now the build time has shortened to 4-5 months. Well, that did not happen either. It took over a year from the time I signed papers until the closing. Once the build manager, Jack, began communicating with me he gave weekly updates and photos which were exciting to receive. Now that I am finally in my home/I am very happy with it. However, I have a sour feeling when finding out neighbors, who bought 6 months after me and closed the same week I did , had received $50,000 in upgrade credits. ... More

We decided our overall review was about 4- stars. We were very fortunate to have Andrew as our builder. He came highly rated and did not disappoint. Materials are good but labor lacks oversight. Our saleswoman Dana made the buying process difficult and not very transparent. We love our community, but there certainly is room for improvement. When spending $600K my expectations weren’t exactly as desired.

Homes are expensive here in Del Webb Nexton but a big part of what you're paying for is the location, community amenities, and style of living. It turns out our sales rep was quite honest about all the positive qualities she mentioned and she gave great advice about what home upgrade options were good value and which ones were perhaps overpriced. From what we've experienced in comparison to other homebuyers we've talked to, the biggest difference in how things turn out, be they good or bad, is the effectiveness of the construction manager. It turns out we had one of the best construction managers and therefore a good outcome, as did other homebuyers who had the same manager. Others who had not so effective construction managers or multiple construction managers during their construction process have had numerous issues to deal with during and after construction. ... More

Keenan Woodward was great to work with. He was responsive and address any concerns we had.

Generally happy issue with water leak in yard went from 5000 gallons water one month to 25000 next month. Think has been addressed but been unable get explanation.