Del Webb Reviews in Charlotte, SC

Home is attractive and comfortable. Some workmanship was quite good, such as tile work.However, quality of paint and paint workmanship was not what I hoped. Most fixtures are fine, but some (toilet seats, for example) were What I perceived as very entry level.I'm not unhappy, But I paid a lot and Didn't get "wowed" as much as I expected.

As with other mass produced development corners are cut to meet deadlines. Del web was not forthright with some of their information. Too much emphasis on meeting closing dates. My sales rep was top notch!

We were excited about our new home and the lifestyle that a Del Webb community has to offer. But the house has been extremely disappointing. I’ve never seen such shoddy workmanship in the many years I was a Realtor showing all kinds of homes. Just today, one of our neighbors pointed out that our two month old house is about to lose the trim above the garage door. It is barely hanging on! The wood used for trim inside the house looks like rejects from a more quality oriented house builder. It is full of nicks and notches that were just painted over. Walls are crooked and there is paint slopped over hardware and light fixtures, etc. Obviously, the painters did not remove hardware before painting. Caulking is really bad to nonexistent. The sink in our wet bar is crooked. I was told someone would be out to check that several weeks ago and never heard back. Our microwave oven has a couple of dents. I could just go on and on… We get the distinct impression that Pulte emphasizes quantity rather than quality. They seem to want to throw homes together as quickly as possible to inflate their bottom line. Forget about the consumer! It is appalling!!! We and our neighbors paid rather large lot premiums for a view of a pond behind our homes. Soon after we moved in, we noticed the pond was being drained. No one bothered to let us know, and we later found out it was for making “improvements.” It has now been drained for several weeks with no evidence that anything is actually being done! We asked the HOA president last week about this issue, and he didn’t seem to know too much about it but was going to have a meeting with a Pulte person yesterday and then was going to get back to me today. I never heard back and tried calling him this afternoon but was told he’d left for the day but that he’d be back on Tues. And no one else knows what’s going on. So we are still left in the dark and are incredibly frustrated by our view of what used to be a pond and not having any idea of what is being done or when. ... More

Closing date delayed 3 times, many items unfinished on day of closing. No plan or communication of a plan to fix issues Can’t trust much of what they tell you. So disappointed.

Our satisfaction with Pulte kind of ran out after closing when we could not get much response from them regarding our paint and tile issues. Our construction manager moved on just as our house was finished, and though he promised us at our walk through that our concerns would be taken care of to date (over a month after closing) we have had no follow through from anyone.

We had three different sales reps during our sales/buying cycle. The first two were promoted during our cycle but unfortunately the 3rd was a "rookie" and we knew more about the product & process than she did by that time. Our workmanship was just OK, but I guess that is to be expected for such "cookie-cutter" houses however the lack of true options to customize things such as kitchen appliances was very disappointing. After-the-sale responsiveness to house faults and issues is lacking severely - it is as if Pulte is saying "now that we have your money we don't care about any issues you are having with your house". One has to be very persistent in calling repeatedly to get anyone's attention at Pulte. Very frustrating! ... More

Everyone with whom I have had contact has been great.

Our closing got delayed by DW so we had to close when the date came. Several things were undone and we we told they would be done asap. 2 months later they are still incomplete after many promises to get things done.

We are pleased that Carolina Orchards welcomes a family atmosphere.