Del Webb Reviews in Hilton Head, SC
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What Hilton Head Homeowners Have to Say About Del Webb.
Read all 328 verified reviews from homeowners that built a new home with Del Webb in the Hilton Head area. Hilton Head homeowners have rated Del Webb an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 3.6 out of 5 stars in Hilton Head Area
328 Reviews in Hilton Head Area
Del Webb in Hilton Head Area
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Customer Reviews
Del Webb - I was not happy with the way the my house was done.
- Donna T.
- Verified HomeBuyer
- June 29, 2021
- Okatie, SC
I was not happy with the way the my house was done. Painting was sloppy both on the inside and outside. Light fixtures were poorly done. Bathrooms walls are uneven and the fan sounds like a truck when turned on. On a windy day, the kitchen vent makes a flapping sound. Calls made were usually just lip service with no response to fix the problems
Del Webb responded:
We are very disappointed to hear that you are unhappy with the quality of your new home. We would be happy to escalate your unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lack of Quality
- Susan M. P.
- Verified HomeBuyer
- May 26, 2021
- Bluffton, SC
The lack of quality and quality control is non-existent resulting in multiple attempts to resolve the same issue. It is exhausting to say the least. There is also no accountability. Pulte blames the contractors and the contractors blame Pulte. Run, do not walk, to a community that does not use Pulte. This has and continues to be an exercise in futility. Forget about any relaxation while you own a Pulte home.
Del Webb responded:
We are so disappointed to hear that you had a negative experience and are unhappy with the quality of your home. We would like to help escalate any unresolved concerns you have. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Ratings
- RoseAnn V.
- Verified HomeBuyer
- June 23, 2020
- Bluffton, SC
I am so disappointed with the quality of the craftsmanship. My house has problems
Del Webb responded:
We are so disappointed to hear that you are unhappy with the quality of your home. If there is anything we can do to assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com so our team can be in touch. ^Abby 
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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