Del Webb Reviews in Hilton Head, SC

Carlos, Construction Manager, is a consummate professional. He was very thorough, detailed and responsive throughout the entire project. When I had concerns, he went out of his way to make things right. Carlos communicated well and delivered on every commitment. The exceptional service from the whole Pulte team exceeded my expectations.

Carlos was the best. He was responsive, timely and dependable.

A great home and place to live. Only issues were minor and resolved!

We love our new home and the life style at Sun City Hilton. So appreciated the care given to us during the important process of building our forever home by our construction manager, Lance. We highly recommend this to anyone we know interested in a similar retirement experience. Looking forward to enjoying these years with our new friends in this beautiful environment.

Lead contractor very informative about all aspects of construction and answered all our questions. Excellent follow up and addressing our punch list items. Overall, very good experience.

We were very happy with the overall look an appearance of our new home. On final walkthrough, 90 percent of items were minor paint touchups. All appliances worked, floors, carpeting, cabinets and counter tops looked great. After punch list was completed almost all touchups to paint were complete. My only negative would be that the painting could have been a little better (thicker coat). Carlos was an excellent project manager.

Any new home will have things that need fixing or redoing altogether, but you can be reassured that the Del Webb group will get the house fixed to your satisfaction. Our project manager, Carlos, was able to get us in our house several days ahead of schedule which saved us from storing furniture and staying in a hotel. We have been very pleased with the results of fixing minor problems and making sure we love our home.

The experience right from the beginning was good over all. When at closing and asking to wire the closing fees should be repeated through out the process to keep the home owner aware that it is only to be wired. We ran into issues that we could not get our money wired unless we traveled back to New York to be there when the wire was done. Overall it was good. Other than the people doing the building. They need to be more professional about the end product.

Bought a Spec home and selections were good

I hired a building inspector right before my closing and he was very encouraging about value of build and thought it was “better then average “. He will again do another inspection within 11 months before my year warranty ends. Good advice.

To get things done after we are in the house are taking to long. some of your sub contractors are not responsive and slow. We are still waiting for our kitchen cabinets to be finished. they came once and made it worse. The flooring crew came today and looked and said that they have to send a different crew. had this appointment for 5 weeks.

Home build has been great.. very satisfied

Great neighbors and tremendous amenities.

We really love that the appliances, plumbing, and light fixtures were great quality choices.

I bought a quick move in . Very happy with their choices. My project manager Anthony was very professional and on top on any issues that came up.

Jerry was great. He kept us informed through the whole process. He did a great job!

Were responsive to questions, informative, prompt with communications. Asking us along the way if we were satisfied. When something did not go as planned and that will happen they handled it. Remember their jobs have been challenging during the Corona-Virus and they have stepped up.

They had things done when they said they would. We got weekly updates of the progress of our home which was great. They explained step by step what was going on. Most issues which needed correcting were done prior to closing. Good job !!

We have been in our home for about a month and like it very much. Had a few issues but they are being taken care of. The area is great and we are looking forward to getting out more once Covid is less of a problem.

Mike Perry and his attention to detail. Trustworthiness and responsiveness.

The construction process was worry-free and exceeded our expectations.

Even though I lost both my salesman and my designer in the process, my overall experience was good. The only disappointment was with Pulte Insurance. My building supervisor, Steven Wood, was excellent and very responsive.

Efficient build process. The project manager kept things on track and us aware of all updates.

Make sure you like the neighborhood

Overall, our experience with the purchase and construction of our home has been very good. We have encountered a few issues along the way as one would expect. The field manager was very helpful in addressing concerns and his communication was excellent.