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Del Webb Reviews in Hilton Head, SC

What Hilton Head Homeowners Have to Say About Del Webb.

Read all 378 verified reviews from homeowners that built a new home with Del Webb in the Hilton Head area. Hilton Head homeowners have rated Del Webb an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.7 out of 5 stars in Hilton Head Area

378 Reviews in Hilton Head Area

Ratings by Category

Overall 3.7

Quality 3.4

Trustworthiness 3.7

Value 3.5

Responsiveness 3.7

Del Webb in Hilton Head Area

View Homes

Customer Reviews

Del Webb - Great neighbors and tremendous amenities.

  • Damian K.
  • Verified HomeBuyer
  • June 29, 2021
  • Okatie, SC

Great neighbors and tremendous amenities.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality appliances and fixtures

  • Theodore C.
  • Verified HomeBuyer
  • May 11, 2021
  • Bluffton, SC

We really love that the appliances, plumbing, and light fixtures were great quality choices.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - I bought a quick move in .

  • Joanne T.
  • Verified HomeBuyer
  • May 11, 2021
  • Bluffton, SC

I bought a quick move in . Very happy with their choices. My project manager Anthony was very professional and on top on any issues that came up.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Jerry was great.

  • Debra G.
  • Verified HomeBuyer
  • April 08, 2021
  • Bluffton, SC

Jerry was great. He kept us informed through the whole process. He did a great job!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our Sales guy and Field Manager were true professionals.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Bluffton, SC

Were responsive to questions, informative, prompt with communications. Asking us along the way if we were satisfied. When something did not go as planned and that will happen they handled it. Remember their jobs have been challenging during the Corona-Virus and they have stepped up.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I

  • Steve T.
  • Verified HomeBuyer
  • January 13, 2021
  • Bluffton, SC

They had things done when they said they would. We got weekly updates of the progress of our home which was great. They explained step by step what was going on. Most issues which needed correcting were done prior to closing. Good job !!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Design options were very good and the building process went well

  • Sally D.
  • Verified HomeBuyer
  • January 07, 2021
  • Bluffton, SC

We have been in our home for about a month and like it very much. Had a few issues but they are being taken care of. The area is great and we are looking forward to getting out more once Covid is less of a problem.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Mike Perry and his attention to detail.

  • Michael P.
  • Verified HomeBuyer
  • December 08, 2020
  • Bluffton, SC

Mike Perry and his attention to detail. Trustworthiness and responsiveness.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our field manager was superb!

  • David W.
  • Verified HomeBuyer
  • December 01, 2020
  • Bluffton, SC

The construction process was worry-free and exceeded our expectations.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Almost 5 stars!

  • Alex G.
  • Verified HomeBuyer
  • November 03, 2020
  • Bluffton, SC

Even though I lost both my salesman and my designer in the process, my overall experience was good. The only disappointment was with Pulte Insurance. My building supervisor, Steven Wood, was excellent and very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Efficient build process.

  • Robert M.
  • Verified HomeBuyer
  • November 03, 2020
  • Bluffton, SC

Efficient build process. The project manager kept things on track and us aware of all updates.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Make sure you like the neighborhood

  • Thomas M.
  • Verified HomeBuyer
  • September 08, 2020
  • Bluffton, SC

Make sure you like the neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased With Our Home in SCHH

  • Darrel S.
  • Verified HomeBuyer
  • August 26, 2020
  • Bluffton, SC

Overall, our experience with the purchase and construction of our home has been very good. We have encountered a few issues along the way as one would expect. The field manager was very helpful in addressing concerns and his communication was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Summerwood

  • Michael F.
  • Verified HomeBuyer
  • July 22, 2020
  • Bluffton, SC

The floor plan meets our needs, we got the customizations we wanted and the house was built on time and in great condition.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New build

  • Michael S.
  • Verified HomeBuyer
  • February 12, 2020
  • Bluffton, SC

Quality bones. Interior paint was poor but good response to our concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good

  • Joseph R.
  • Verified HomeBuyer
  • January 29, 2020
  • Bluffton, SC

Many of the kitchen cupboards hit each other, get better hinges. The quality of carpet in guest bedroom is very good for standard. If you have instant water gas, you will need pump for it to work instantly; otherwise, it takes more time and water for it to work than a tank. Love our home, the flow of it is perfect for us.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good Value Combined with Responsive Builder

  • Thomas D.
  • Verified HomeBuyer
  • December 04, 2019
  • Bluffton, SC

My wife and I believe our new home represents a good value for the price, allowing us to move into the type of community we preferred. Our building manager communicated with us weekly via texts, phone calls and videos, and has been responsive to our questions and concerns both pre- and post-closing

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall, a very positive experience

  • Michael A.
  • Verified HomeBuyer
  • September 23, 2019
  • Bluffton, SC

Good communication throughout the process from our sales representative and our field manager. When an issue arose, it was handled fairly and in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Recent Buyer

  • Sharon G.
  • Verified HomeBuyer
  • April 03, 2019
  • Bluffton, SC

Easy to work with. Kept in constant communication during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our new Pulte Home

  • Rosalie R.
  • Verified HomeBuyer
  • March 19, 2019
  • Bluffton, SC

We love our new home! It has exceeded our expectations. Plus Pulte stands behind their product. It's my third Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Construction manager was professional and responsive.

  • Alan M.
  • Verified HomeBuyer
  • February 28, 2019
  • Bluffton, SC

Construction manager was professional and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte is NOT Del Webb

  • Joanne B.
  • Verified HomeBuyer
  • May 31, 2023
  • Okatie, SC

Buying the home is the easy and enjoyable part. Once I closed and then moved in, I noticed so many things wrong and imperfect. One expects a great, new home after spending all this money.

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Del Webb - Very disappointed with the poor workmanship and hopefully all

  • Steven L.
  • Verified HomeBuyer
  • November 23, 2021
  • Okatie, SC

Very disappointed with the poor workmanship and hopefully all will be resolved during the warranty period

Total Score 5


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

The features o f our home being extremely suitable for 2 people.

  • Cordell W.
  • Verified HomeBuyer
  • March 07, 2021
  • Bluffton, SC

Whenmeeting with the building supervisor, we realized the quality and care that went into our new construction. We were actually lucky for buying when we did because we got many updated features that were not included before.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Initial delays were unacceptable

  • Dana P.
  • Verified HomeBuyer
  • August 16, 2025
  • Okatie, SC

Once we were at the end of the buy/build process things went well. However, the lack of responsiveness from the Sales office and the 2 month delay was unacceptable. Worse was the lack of accountability and owning up to make it right. We pushed to have the build completed by May. The Sales simply dropped the ball and we were forced into a 2 month rental at our own expense. Had the Sales office been straight forward, answered calls and emails we could have adjusted our schedule. We simple got a shoulder shrug from the Sales office.

Del Webb responded:
Thank you for taking the time to share your feedback. While we’re glad to hear that things went well toward the end of your build, we’re truly sorry to learn about the delays and the challenges you faced with communication during the process. We understand how stressful it must have been to experience additional costs and uncertainty, and we regret that we did not meet expectations in keeping you informed along the way. Your feedback is very important to us and will be shared with our team to help us improve. ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5