Del Webb Reviews in Dallas, TX

This was the worst experience we had building a home from the master shower, tile installed incorrectly causing the tile to all be torn out and then having to move plumbing, gas line to cooktop installed in wrong place causing drywall, insulation & back of cabinets to be destroyed. Broken windows, damaged doors, ripped weather-stripping under exterior doors, threshold destroyed when acid washing brick. Exterior electrical plugs installed crooked. Electrical Items noted during rough in inspection not fixed before drywall installed. And we still don't have the correct dishwasher. And there is much more. ... More

We expressed our disappointment and it was rejected.

My salesperson should have told me I needed a RIGHT hand garage to maximize windows on the east side of our house knowing full well our model (Martin Ray) has only 1 1/2 windows on the garage side. She told us we needed a LEFT hand garage. Our house is SO DARK from lack of windows on the east side. We currently are repainting the entire interior of our house at our expense trying to brighten our living space. Also the design person did not steer me to lighter colors after I told her too that I wanted maximum light. The time allocated for the design center choices is inexcusably short; especially when we had to fly in from another state. Del Webb salespeople should have been much more helpful. We were just a number to be processed as quickly as possible. Our contractor supervisor was removed halfway through the building process, unfortunately. He kept us abreast of the build of our house. We were sorry to find he was gone!! The quality of the workmanship on our house was extremely poor. No quality control!! We had a list of 16-18 major items that needed correction. Over a two month period they were finally corrected. These homes at Frisco Lakes are expensive for the square footage with substandard workmanship. So disappointing to see the walls painted with the wall plates installed as we had to remove and clean. Too many issues to mention in this forum. We moved here 4 months ago from a 55+ community where the quality of workmanship was excellent and home prices were lower. I suspect you will not publish this review. ... More

The house was built with some very cheap materials, the workers all did apprentice ship work. I am very disappointed in Pulte builders. If your buying a home here I suggest you stop buy a lot and check on the workmanship. Sorry to say I felt like I was left hanging after I signed my papers,

Taking a long time to get things accomplished.