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Del Webb Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Del Webb.

Read all 354 verified reviews from homeowners that built a new home with Del Webb in the Dallas area. Dallas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Dallas Area

354 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Del Webb in Dallas Area

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Customer Reviews

Builder is awesome

  • Cheryl B.
  • Verified HomeBuyer
  • July 27, 2022
  • Aubrey, TX

David, my builder was outstanding. However, the subcontractors are not. I had appointments with 3 subcontractors. Two no showed, no called. The one who showed up made the situation worse and will need to come back. If they cared about the job, they would have done it correctly to begin with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Love my home

  • Peggy A.
  • Verified HomeBuyer
  • July 05, 2022
  • McKinney, TX

I love my new home. I am 77 years old and recently widowed. I was fortunate to be able to buy a house under construction. My construction manager, Shanette, and salesman, Stephen, we're very pleasant to work with. When there was a last minute delay with my closing, with Jason's help,, Pulte was very fair to me. My only complaint is trying to get some minor repairs done now that I am in my house. But this community is so welcoming and I am so happy to be here.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Del Webb - They kept me informed throughout the building process

  • Lamont A.
  • Verified HomeBuyer
  • June 02, 2022
  • Aubrey, TX

They kept me informed throughout the building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I love the community of people and activities.

  • Deborah H.
  • Verified HomeBuyer
  • May 13, 2022
  • Aubrey, TX

Dell Webb is a great neighborhood living concept. I have been pleased with the overall process building my home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Gave me options

  • Sandra C.
  • Verified HomeBuyer
  • March 16, 2022
  • McKinney, TX

I live alone, and this is my first home. The home was built with good quality materials. The big things were great, but I wanted some of the smaller things to be corrected. Pulte is standing behind their reputation. They sent a man to find out if everything was good. He is sending workers to repair the minor things that I identified. This is how they earn their good reputation.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Getting an update from the contractor every Monday.

  • Emmanuel N.
  • Verified HomeBuyer
  • March 09, 2022
  • Aubrey, TX

My experience with Del Webb has been remarkable. The builder made me aware of the evolution of the construction every week and addressed my questions in a very professional way. The quality of the materials used to build the house has increased my faith and confidence in Del Webb. I have already advised my friends to contact Del Webb for their retirement homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Overall good experience.

  • Brian G.
  • Verified HomeBuyer
  • January 20, 2022
  • McKinney, TX

Overall good experience. Still working with Pulte on a few needed repairs

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Quality Home

  • Michael G.
  • Verified HomeBuyer
  • January 12, 2022
  • McKinney, TX

With the cost of building a home going up by the month I went ahead and started my build probably sooner than I had planned but I have no regrets. I'm glad the process has been completed and I enjoy my home every day.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our sales rep, Liz, and our Pro Mgr, Kristen. (Dell WebbTrinity Falls)

  • Alvin S.
  • Verified HomeBuyer
  • November 09, 2021
  • McKinney, TX

Our experience was great thanks to Liz and Kristen -

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

professional

  • Mickey T.
  • Verified HomeBuyer
  • November 03, 2021
  • McKinney, TX

the best part was working with our building supervisor, Matt Brown.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Communication along the way!

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • Aubrey, TX

From the sales office through the buildout, all went well. Even with supply chain and Covid-19 problems, the builder produced a special home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

building supervisor

  • Magdalen B.
  • Verified HomeBuyer
  • October 27, 2021
  • McKinney, TX

My building supervisor kept me up to date on all aspects of the home during building. After closing, the same excellent service has been provided by my warranty advisor.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience!

  • James W.
  • Verified HomeBuyer
  • October 12, 2021
  • McKinney, TX

Our project manager Jason was superb throughout the building experience. He called with weekly updates, gave us access to our home at every step of the process, was super alert and reactive to any minor issues that came up during the build. We love our new home. It’s everything we hoped for and we are delighted with Del Webb/Pulte. They are an inclusive company, and we have no regrets choosing to build through them.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great experience !

  • Jenny H.
  • Verified HomeBuyer
  • October 12, 2021
  • McKinney, TX

We had professional and attentive service from everyone along the way. Would recommend Dell Webb withou reservations

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Everything went well right up to the delivery of my refrigerator. That was supposed to be delivered August 31. It did until it got high jacked by multiple vans that swarmed in front of my property. The delivery van then drove off. No new delivery date.

  • Claude C.
  • Verified HomeBuyer
  • September 13, 2021
  • McKinney, TX

Love workmanship,quality , attention to detail.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Built within the time frame given, and remained in touch every step of the way

  • Charles K.
  • Verified HomeBuyer
  • August 04, 2021
  • Aubrey, TX

We're new residents in our development, and giving it 3 stars for the workmanship as there have been too many issues overlooked after we moved in- mostly cosmetic and nothing structural to our knowledge.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - They are great!

  • Mi K.
  • Verified HomeBuyer
  • May 26, 2021
  • Aubrey, TX

They are great! I'm happy living in del webb community.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Excellent Customer Service

  • Linda R.
  • Verified HomeBuyer
  • April 09, 2021
  • Aubrey, TX

We were given comprehensive updates and all our requests were met quickly. Great follow up after we moved into our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sun room

  • Pamela S.
  • Verified HomeBuyer
  • April 08, 2021
  • Aubrey, TX

Energy efficient homes are very nice. You’ll fall in love with the quietness of the home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My Builder Tin Moore was awesome. He was excellent in all areas that I dealt with him !

  • William S.
  • Verified HomeBuyer
  • January 30, 2021
  • Frisco, TX

We love our home and the builder did an excellent job!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Disappointed in the overall care of community.

  • Richard S.
  • Verified HomeBuyer
  • December 01, 2020
  • Aubrey, TX

Disappointed in the overall care of community. Light posts not repaired. Fire hydrants not painted. Don’t like the looks of the electrical poles in yards,yet home owners association wants us to take care of our properties.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Del Webb - The Pulte loan process was smooth and Customerservice was fantastic

  • Jerome K.
  • Verified HomeBuyer
  • November 04, 2020
  • Frisco, TX

The Pulte loan process was smooth and Customerservice was fantastic

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

COVID delayed a lot

  • Juan R.
  • Verified HomeBuyer
  • October 22, 2020
  • Aubrey, TX

Working with both builders and the design center eventually every thing came together

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great team to work with

  • Anonymous
  • Verified HomeBuyer
  • July 23, 2020
  • Frisco, TX

The system you have implemented works great

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - For the price, overall workmanship good be better.

  • Bill T.
  • Verified HomeBuyer
  • July 21, 2020
  • Frisco, TX

For the price, overall workmanship good be better.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5