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Del Webb Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Del Webb.

Read all 353 verified reviews from homeowners that built a new home with Del Webb in the Dallas area. Dallas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Dallas Area

353 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Del Webb in Dallas Area

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Customer Reviews

The Forever Home We Always Wanted

  • Anthony W.
  • Verified HomeBuyer
  • December 11, 2019
  • Frisco, TX

The model homes of course have all the upgrades to make you want it more, but the reality is you will make great decisions with Del Webb no matter if you choose carpet , tile or hard woods. The craftsmanship is impeccable.Top Quality materials used throughout the home. Every aspect of Energy Efficiency is incorporated into each Del Webb home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent experience

  • Stephanie R.
  • Verified HomeBuyer
  • August 07, 2019
  • Aubrey, TX

I moved from out of state and everyone was so helpful and kind. The home is everything I hoped for and more. The community is fabulous!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Our experience with Del Webb was outstanding.

  • Robert P.
  • Verified HomeBuyer
  • August 07, 2019
  • Frisco, TX

Our experience with Del Webb was outstanding. This is the third home we've built and Del Webb is the best home builder by far.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Terrific service and support team!

  • Jeffrey W.
  • Verified HomeBuyer
  • June 25, 2019
  • Frisco, TX

Terrific service and support team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We Built this House While We Were on a Six Month Cruise

  • Jeffrey P.
  • Verified HomeBuyer
  • June 18, 2019
  • Frisco, TX

Our house was begun the week after we sailed from Miami on an around the world cruise. Our builder would call every Friday morning to give us updates, but we rarely were available to talk due to time differences, etc. So every Friday we received photos and descriptions of the progress. We arrived from London and the house was ready to move into. Sure there were one or two minor things to be done, but on the whole our house was move-in ready.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy

  • Robert B.
  • Verified HomeBuyer
  • March 26, 2019
  • Frisco, TX

Overall nice job. On time completion. Happily surprised at the quality. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New Home

  • David L.
  • Verified HomeBuyer
  • August 05, 2024
  • McKinney, TX

It was a pleasure to work with our construction coordinator. He did an outstanding job keeping us informed as well as making we understood the construction process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Cole was very responsive and communicative throughout the process. This is our second Pulte build and this one was by far the most superior customer experience.

  • Peter Lewis L.
  • Verified HomeBuyer
  • June 01, 2024
  • Aubrey, TX

First rate company, quality and service has been excellent.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

USB outlets

  • Jeffery R.
  • Verified HomeBuyer
  • February 01, 2024
  • McKinney, TX

Overall the experience was great our construction manager Kristen was awesome to work with. I would recommend that they install USB outlets in the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Home at last

  • Barry G.
  • Verified HomeBuyer
  • January 25, 2024
  • Aubrey, TX

The whole process from start to finish was extremely seamless. The satisfaction of choosing your lot, floor plan, and finishes is so gratifying. We love walking into OUR home each and every time.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

After the closing issues.

  • Eldon B.
  • Verified HomeBuyer
  • January 12, 2023
  • Aubrey, TX

We were very pleased with the communications during the building process. Any issues were immediately taken care of by our project manager. After the closing, however, several small details that were supposed to be addressed were never completed. We were told several items were supposed to be corrected, but it never happened. Still waiting after almost 2 months! Most of the areas to be addressed were in the cleanup/finishing of the construction - painting, concrete splashes, sod rolling, etc. Have had to finally do most of that on my own.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Top Notch Pulte People Make the Difference

  • Kevin M.
  • Verified HomeBuyer
  • January 12, 2023
  • Aubrey, TX

We had a great experience with the build of our Pulte home due to the people we dealt with throughout the entire process. Jeff, Joe and Jonathan couldn’t have communicated any better when we experienced the inevitable labor and materials issues that come up during a new build. They responded quickly and took care of the few deficiencies we encountered during the build process and helped us make a smooth transition to the post purchase customer care team. We started as hopeful buyers and ended up as happy customers and fans.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Jeff and James

  • Paul C.
  • Verified HomeBuyer
  • October 05, 2022
  • Aubrey, TX

James was the salesman who managed the sale and oversaw the building process James was the contractor, and is the one we had the most contact during the process. Both men were responsive throughout the process, and always answered my questions. There still a few issues from the 30 day review period that have yet to be fixed, but other than that it was been a high quality experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Builder is awesome

  • Cheryl B.
  • Verified HomeBuyer
  • July 27, 2022
  • Aubrey, TX

David, my builder was outstanding. However, the subcontractors are not. I had appointments with 3 subcontractors. Two no showed, no called. The one who showed up made the situation worse and will need to come back. If they cared about the job, they would have done it correctly to begin with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

I love the community of people and activities.

  • Deborah H.
  • Verified HomeBuyer
  • May 13, 2022
  • Aubrey, TX

Dell Webb is a great neighborhood living concept. I have been pleased with the overall process building my home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience!

  • James W.
  • Verified HomeBuyer
  • October 12, 2021
  • McKinney, TX

Our project manager Jason was superb throughout the building experience. He called with weekly updates, gave us access to our home at every step of the process, was super alert and reactive to any minor issues that came up during the build. We love our new home. It’s everything we hoped for and we are delighted with Del Webb/Pulte. They are an inclusive company, and we have no regrets choosing to build through them.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great experience !

  • Jenny H.
  • Verified HomeBuyer
  • October 12, 2021
  • McKinney, TX

We had professional and attentive service from everyone along the way. Would recommend Dell Webb withou reservations

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

My Builder Tin Moore was awesome. He was excellent in all areas that I dealt with him !

  • William S.
  • Verified HomeBuyer
  • January 30, 2021
  • Frisco, TX

We love our home and the builder did an excellent job!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Disappointed in the overall care of community.

  • Richard S.
  • Verified HomeBuyer
  • December 01, 2020
  • Aubrey, TX

Disappointed in the overall care of community. Light posts not repaired. Fire hydrants not painted. Don’t like the looks of the electrical poles in yards,yet home owners association wants us to take care of our properties.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Del Webb - The Pulte loan process was smooth and Customerservice was fantastic

  • Jerome K.
  • Verified HomeBuyer
  • November 04, 2020
  • Frisco, TX

The Pulte loan process was smooth and Customerservice was fantastic

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - For the price, overall workmanship good be better.

  • Bill T.
  • Verified HomeBuyer
  • July 21, 2020
  • Frisco, TX

For the price, overall workmanship good be better.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - All employees were extremely helpful, courtesy and responsive

  • Arturo R.
  • Verified HomeBuyer
  • October 30, 2019
  • Frisco, TX

All employees were extremely helpful, courtesy and responsive to all our questions throughout the whole process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Love the floor plan and the community.

  • Mark C.
  • Verified HomeBuyer
  • June 18, 2019
  • Frisco, TX

Love the floor plan and the community.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very Happy With my Del Webb Home

  • Michelle W.
  • Verified HomeBuyer
  • June 14, 2019
  • Aubrey, TX

Construction managers and sales consultant were very easy to work with.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Ron & Pat

  • Ronald D.
  • Verified HomeBuyer
  • May 09, 2024
  • Aubrey, TX

The house is great. However, we had some significant problems with the landscaping. We looked forward to having a completed yard when we moved in. When we arrived the sod that was installed was terrible and the irrigation had some significant problems resulting in a sink hole in the front yard. We have spent a significant amount of money to repair the problems.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5