Del Webb Reviews in Dallas, TX

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of.

Good Experience overall. Quality of trees and plants bad in comparison of neighbors. One tree was dead and has not showed leaves. Construction Manager and initial sales person were exceptional.

The local team from sales and building group have been very good to work with. Jeff and Mike are the two I work with most and have been nothing but professional. We have been in the house about 6 weeks now and been very busy making the house our home but have seen nothing to concern me about the quality of the home. If there is any area that I wish were different albeit I don't think exist is around the home being built next door. The mess along the side of my home (which is the only side I have a gate) is a muddy trashy mess. I am sure they will fix it but just the amount of debit coming in the yard along with the mud is frustrating. Maybe there is something better could be done than the orange stuff like a plywood wall? I know it won't last forever but Just a thought. ... More

The model homes of course have all the upgrades to make you want it more, but the reality is you will make great decisions with Del Webb no matter if you choose carpet , tile or hard woods. The craftsmanship is impeccable.Top Quality materials used throughout the home. Every aspect of Energy Efficiency is incorporated into each Del Webb home.

Union Park. Only downside is the landscaping. Done very cheaply. Needs improvement. My field manager Aaron in excellent. Worst part of my whole experience is Plute Mortgage.

All employees were extremely helpful, courtesy and responsive to all our questions throughout the whole process

The quality of people that we have had the pleasure to work with during the selection and purchase of our new home has really been great. Tim, Tessa and Ashlee have all been knowledgeable professionals, very courteous and patient. When we would ask them to do something for us or have a question, they were always prompt and courteous in their response. Great people doing a great job!

I moved from out of state and everyone was so helpful and kind. The home is everything I hoped for and more. The community is fabulous!

Our experience with Del Webb was outstanding. This is the third home we've built and Del Webb is the best home builder by far.

Terrific service and support team!

Our house was begun the week after we sailed from Miami on an around the world cruise. Our builder would call every Friday morning to give us updates, but we rarely were available to talk due to time differences, etc. So every Friday we received photos and descriptions of the progress. We arrived from London and the house was ready to move into. Sure there were one or two minor things to be done, but on the whole our house was move-in ready.

Love the floor plan and the community.

Construction managers and sales consultant were very easy to work with.

Overall nice job. On time completion. Happily surprised at the quality. Highly recommended.

The home buying experience is good at Trinity Falls. Quality is ok, thin walls and old persons step of death in front of garage aside, the overall buying was good. Pulte is relentless in trying to upsell you on insurance, financing , etc is relentless. But they're nice about it.

Just know what you see in the Model Homes most are upgrades. Be prepared for a Designer Studio visit.

I have been very disappointed with the response for warranty work. My garage door does not work properly. Was reported two or three weeks ago - still no response from the garage door people.

It appears that some materials were not up to the upgrade we thought we would have. Also, due to delays on other items, it appears some work such as carpet installation should have been delayed until the cabinets were installed. Also, having an issue with the upgraded tile we chose for the house. It appears to be substandard and chipping for no apparent reason.

Terrible response to calls on big plumbing problem. It was egnored and resulted in many other problems in house. After 7 weeks still dealing g with it.

Pete, Jason & Chad were great to work with. My only negative experience was with the title company who were not proactive or responsive & did not offer any type of celebratory moment on closing as other title companies do. This is a HUGE investment and there was no recognition from them of the significance of this. Pete and Chad made it a great experience. The only reason for a 4 versus a 5 rating was the experience with the title company. Great in all other areas!

Overall i had a great experience buying the home, One negative thing i like to point out that the salesperson was too negative and and every issue ,in my opinion very minor, like change of paint color and change of closing date, raised was almost a major violation of contract.

Sales encouraged me to select a hilltop lot with a great view - feels like living on a golf course! Workmanship, construction manager were superior. 30 day inspection items were quickly taken care of. Impressive!

It is possible to buy even in these times. You will be pleased that you did. Value is there in your purchase so you will make money should you need to sell in the future. Del Webb is very reputable.

There is quality build from the ground up. We visited the build site often and were impressed by the attention to detail and the quality workmanship

The neighbors are so nice and thoughtful in this age restricted community. This is my 4th home by Del Webb.