Del Webb Reviews in Houston, TX

We love our new Del Webb home! It is a beautiful home and the process was pretty smooth. We would do it again.

Very professional sales people. We were well looked after.

This is my 4th new construction home in my lifetime. Liz was my sales agent. She is awesome. I was surprised at Pulte’s pricing for upgrades. I would recommend a third party inspection prior to closing. Everett really made the difference so we could get my home completed for closing. The Del Webb The Woodlands neighbors and community are fantastic!

As a couple who has built 7 other new homes through the years, we consider the Pulte experience of selecting and constructing the home to be very good. We enjoyed it. The Pulte Mortgage experience was the only black mark on the entire process. Otherwise it would have been 5 star overall.

On reflection we realize we needed to have spent even more time considering all the options being offered.

Great home buying experience overall!

I completed the building process from 1300 miles away. It would not have been possible without a construction liaison who stayed in close contact.

Anthony made the experience during this unusual time very easy, he kept us up to date with the delays and worked hard to get house finished. My only complaint is the painting and calking are not up to the price paid for home.

This home is very nice. I guess I expected a fridge in the package. The only complaint is this is an over 65 community and in the master bathroom there is NO medicine cabinet. Most of us take medicine and it is really inconvenient to keep under the vanity in a box. That is really bad. Also the master closet could be bigger and the laundry room a little smaller. Other than that it has been a good experience.

During the build process it seemed that it was more important to rush through the job rather than take a little more time to get it right. They reworked our ceiling three times before they got it right instead of taking time at the beginning. We have issues with doors not closing or being stuck and an electrical issue with the lights blinking if we turn on the vacuum or blow dryer but overall the house is nice.

I wish that workmanship and materials were separate categories. The materials are exceptional. We have built houses before and were impressed at the quality of the materials from concrete slab to joists and flooring. Workmanship on the other hand is good but not excellent. There is no pride in doing a job well, but seems to be a goal of getting the job done fast regardless of outcome. For the most part we are still happy to be here and feel we have a good home. Pulte could make them all GREAT homes if they would slow down and make workers accountable.

Nice neighborhood and neighbors.

The Building Superintendent that was assigned to my home was excellent, very responsive and pleasant to work with. Even though I closed earlier, I have only lived in the home a few weeks. I found that any issue I had was addressed quickly.

the people here are great. more friendly than any place we have lived quality of construction is fair I would more here again because of the people

We love the house, except . . . the concrete work is shoddy. The garage floor has a rough section near the wall. Additionally, patches were required closer to the center of the floor, which a friend told me was caused by the carpenters placing two by fours used for bracing the walls into the wet concrete floor. Also, the patio had pockets required patches. And, the side of the driveway has chipped sections.

I was not present for the building of my home, but Del Webb met my need to monitor progress on construction with a virtual meeting and by meeting with my representatives in my absence. When glitches did arise, I found the help of my sales counselor and, later, my field supervisor invaluable. Post move-in, they have been very responsive to my requests.

Overall very pleased with the maintenance service orders submitted. Scheduler and crew responded promptly and did excellent job. Workmanship can be improved. Several places such as granite top, concrete surfaces are "rough". Plumbing - so far good. The only item feels very disappointed is the kitchen vent hood. The 36" vent hood from Whirlpool can only provides draft on one side because of the weak motor and the motor being mounted on one side only (verified and replied from Whirlpool). This leaves the other 2 1/2 gas burners on the cook top essentially "smoke" and useless to a certain extent. ... More

By today’s standards I believe our Del Webb home is as good as any mid-range new home, and better than some. We had an excellent field manager who worked hard to deliver quality, but it largely depends on materials and the actual laborers. Materials are mid-range. Laborers move very fast and sometimes pay less attention to detail than I wanted. This is today’s world, I guess. But we pay top dollar for Del Webb. Maybe not River Oaks prices, but this isn’t River Oaks. One serious issue for us was our sales person who mis-informed us on several issues. We only had one sales rep. Maybe others are better. I would give a much lower “trust” rating if it was only based on sales. Another issue is having to make so many decisions so quickly, based on very little information. Read everything, including HOA rules, before you commit, and try to fully understand each each design decision before you commit. In the end, it’s a nice place to live, and we do have a pretty home. ... More

Anthony is wonderful in helping us get repairs done.

Overall, the experience was very good but a few things could be better. For example, a "Floor Outlet Option" is predetermined per plan but I was told I couldn't have a copy of the plans. It's useless where it is. A drain for the washing machine was missed when the slab was poured and well into framing. Obvious mistake which was missed. It was corrected but this should not have happened in the first place. After closing and while moving in, we discovered the dryer vent had been sheet-rocked over. Why was this not noticed during the final inspection by Pulte? It was quickly corrected. Overall, we are very pleased with our home. The few other problems we have found after moving in have been very minor and have been quickly corrected. ... More

Del Webb / Pulte Homes needs to meet with it's "construction partner" and do a way better job insisting that the subs clean up after themselves and respect the fact that they are working around occupies HOMES! The trash that they leave is not OK!!

Many areas of sloppy painting. Paint specs left on floor and bathroom appliances. One of the crown moldings has sub-par wood that was just painted over. Doors not lined up to operate correctly. Divot in dishwasher door. One by one major items are being corrected. Overall happy with the house but expected better workmanship.

Well built

We are very happy and satisfied with our house and our builder Randy was excellent throughout the build process. However, Significant portions of our sod was loaded with crabgrass, in fact 2.5 rows of the sod in back were all crabgrass. Additionally, the sprinklers in the back do not cover the backyard. We also noticed our landscaping was of significant lower quality than our next door neighbor who also had Pulte landscape. This appeared to be cutting corners at our expense on a house we paid close to $550k for.. so the yard, which we are working to remedy is a disappointment - the house is exactly what we wanted. ... More

Very satisfied with the neighborhood and the development. Quality was okay, but Del Webb responded well to any issues.