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- DiVosta Homes
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- Naples, FL
DiVosta Homes Reviews in Naples, FL
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What Naples Homeowners Have to Say About DiVosta Homes.
Read all 94 verified reviews from homeowners that built a new home with DiVosta Homes in the Naples area. Naples homeowners have rated DiVosta Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of DiVosta Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
DiVosta Homes in Naples Area
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Customer Reviews
DiVosta Homes - House was not ready to be moved into.
- David H.
- Verified HomeBuyer
- April 01, 2020
- Naples, FL
House was not ready to be moved into. It was not clean and many items that were suppose to be fixed were not. These issues were identified in the walk thru. We have built 4 houses and this one was the least ready. Follow up on issues has been good but some still remain unresolved. I understand given the times we are living in it will take additional time to resolve these issues.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Warranty issue
- Savignano T.
- Verified HomeBuyer
- March 25, 2020
- Naples, FL
Once the Building supervisor has completed his punch list and has turned it over to the warranty department good luck. Excuses then remedies
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
New naples owner
- Tony F.
- Verified HomeBuyer
- February 18, 2020
- Naples, FL
Our sales guy was great, field manager etc. very inflexible on the options and not enough time to decide on options. Follow up has been very good. Nicole and dime you on everything.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
DiVosta Homes - Drainage from house not adequate
- Robert H.
- Verified HomeBuyer
- September 04, 2019
- Naples, FL
Drainage from house not adequate
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Winding Cypress review
- Dean G.
- Verified HomeBuyer
- August 07, 2019
- Naples, FL
Interior walls not sturdy. Gaps between drywall and wall coverings of vents and electrical outlets and switches. Unwillingness to modify original plan to suit our specific needs unreasonable. Too concerned with quick building in order to satisfy monthy goals-they made sure we were closing by the end of the month, regardless of OUR schedule. Their schedule of closing greatly interfered with our schedule, which we had in place for over a year and could not change. VERY inconvenient for us!!
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Felt rush through the whole process
- Michel C.
- Verified HomeBuyer
- April 10, 2022
- Naples, FL
Felt super rushed from he start especially during the design process. 3 Hours to select everything? really? Trustworthiness was loss when my discussion with Brian about the need and purpose for me purchasing Tankless Water Heater which was not going to meet my needs with the model Divosta was going to install but Brian never mentioned that and when I escalated to his boss (Justin) his word was taken over mine the customer therefore they refuse to resolve the issue by simply installing a Recirculation Pump for less than $1000. Also was told I could get the color scheme I wanted for the ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
COVID
- Anonymous
- Verified HomeBuyer
- January 13, 2022
- Naples, FL
COVID played a key role in the builders ability to deliver on time
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Our sales rep was fantastic. Honest, knowledgeable, efficient, and always available. Our construction supervisor also fantastic. I come from a construction background- the workmanship on the floors & the trim work was horrendous. Sloppy, unacceptablel
- Charles S.
- Verified HomeBuyer
- October 27, 2021
- Naples, FL
The pool & pool deck was perfect. Roof, exterior stucco & soffit were top notch. Inside, the walls and ceilings were excellent. The tile floors, shower floors, and trim work were horrible. Shoddy craftsmanship for the price of this home. Corner joints that didn't match up, with much too much caulk to hide the mistakes. One of the worst grout jobs I have ever seen (have quite a bit of experience in construction). Finishing jobs like this would NEVER be accepted up in the where I came from.
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 4
Lower your expectations.
- James S.
- Verified HomeBuyer
- October 15, 2021
- Naples, FL
DiVosta is building a tract home. Don't try to make any changes no matter how minor. If it is not on their option list, forget about it. Make sure any issues on pre-closing walk-through are documented, and photographed. After purchase follow up repairs are not timely. Finally, I suggest that one not use Pulte Mortgage. I had to repeatably submit the same document, use a highlighter for the underwriter to see the requested information. I finally gave up and went elsewhere for funds.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
DiVosta Homes - Response team is very good and very professional, quality of
- Lena A.
- Verified HomeBuyer
- October 12, 2021
- Naples, FL
Response team is very good and very professional, quality of home has had issues.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
DiVosta Homes - slwo to respond to everything
- Michael T.
- Verified HomeBuyer
- July 27, 2022
- Naples, FL
slwo to respond to everything
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
DiVosta Homes - Working with Divosta has felt like a one-way street.
- John G.
- Verified HomeBuyer
- July 05, 2022
- Naples, FL
Working with Divosta has felt like a one-way street. Up front you’re required to meet each and every deadline or you will incur penalties. Then, the home is delivered with all sorts of problems leaving you to deal with the post closing. Getting Divosta to act in a timely fashion is near impossible. We’ve been in our house for over 2 months now and we still cannot use our master shower due to poor workmanship. If you do decide to purchase a home from Divosta or Pulte make sure that EVERYTHING is completed to your satisfaction prior to closing. Otherwise, refuse to close.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Lack of communication
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Naples, FL
Almost complete lack of communication during the build. Overall build quality is not great.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
The attention to detail regarding finish work was terrible .
- Mark F.
- Verified HomeBuyer
- May 27, 2021
- Naples, FL
My wife and I have built 5 homes over the years and this by far has been the worst house in regards to quality of finish work . The contractors don’t have any regard to quality craftsmanship or pride in their work. An example of poor regard to quality - we had office doors with flawed glass - replacement doors were ordered ( wrong style ) and when installed actually looked like they were bounced around in the back of the truck - much more damage than we started with . The same was true for the replacement garage man door .
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Ongoing problems
- Jennifer S.
- Verified HomeBuyer
- February 01, 2022
- Naples, FL
It is such a disappointment with the 7-page typed punch list of items that need to be fixed after we moved in. The list continues to grow. This home was not at all move in ready and the field manager was never seen on site to monitor the contractors and did not fix items throughout the build of the home that were sent to him. We moved in with wet paint and wet grout, have already had a roof leak, and fuses keep shutting off. It has been a horrible experience and I am just praying that everything will be resolved.
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Zero follow-up on walkthrough, no help with any of the technology or features that were part of the home purchase (pool, security, garage door opener, etc.)
- Timothy B.
- Verified HomeBuyer
- December 18, 2025
- Naples, FL
No help with using the homes features no follow up repairs done after walkthrough.
DiVosta Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear that there was no follow-up after your walkthrough and that you didn’t receive support with the technology and features included in your home. We appreciate you bringing this to our attention and would welcome the opportunity to reconnect so we can help address these concerns properly. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 1
Quality 2
Trustworthiness 1
Value 4
Responsiveness 1
This experience was a nightmare
- John K.
- Verified HomeBuyer
- July 28, 2022
- Naples, FL
This company is competent. So many mistake and dangerous ones at that. I am sorry that I did not have an inspection prior to closing there are so many things wrong
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Watch them carefully
- John K.
- Verified HomeBuyer
- July 17, 2019
- Naples, FL
My home building has been a disaster. We had a walk thru and there were several items to be addressed. At the closing projects were supposed to be completed but were not. There was paint. Caulk and grout on the floors. We spent 3 full days scraping paint off the floors and still find it. Doors were not hung properly, pavers were covered with paint. 200 had to be replaced. We are still waiting for a roof problem. The bathtub was scratched. The front door did not line up properly. Our initial representative didn’t return calls. After the closing the new representative did not return calls or ...
DiVosta Homes responded:
We're incredibly disappointed that you had this experience and we have shared these comments with our local leadership team. Please don't hesitate to reach out to us at socialcare@pultegroup.com if we can assist with anything or if you'd like to discuss your experience further. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
DiVosta Homes - Terrible I moved in May 7 th in Windy Cyprus Naples new home
- Ray P.
- Verified HomeBuyer
- June 18, 2019
- Naples, FL
Terrible I moved in May 7 th in Windy Cyprus Naples new home and I have roof link The response from your service team was horrible They reported the problem but showed no sense of urgency I now have buckets and the room has multiple links
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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