DiVosta Homes Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About DiVosta Homes.
Read all 522 verified reviews from homeowners that built a new home with DiVosta Homes in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated DiVosta Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of DiVosta Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
DiVosta Homes
has 3.9 out of 5 stars in Sarasota-Bradenton Area
522 Reviews in Sarasota-Bradenton Area
DiVosta Homes in Sarasota-Bradenton Area
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Customer Reviews
DiVosta Homes - Slow and unresponsive especially after closing.
- Steven B.
- Verified HomeBuyer
- August 03, 2022
- Venice, FL
Slow and unresponsive especially after closing. Delayed closing. Poor communication. Not at all customer centered
DiVosta Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
DiVosta Homes - Our home is basically nice but there are many follow-up items
- Amy R.
- Verified HomeBuyer
- August 01, 2022
- Nokomis, FL
Our home is basically nice but there are many follow-up items waiting to be addressed. The process took more that twice as long as we were told up-front and proactive communication regarding the ongoing status did not happen. We had to ask. I have never built a house before but the process was stressful.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Terrible
- Gary S.
- Verified HomeBuyer
- July 30, 2022
- Englewood, FL
This is the 6th house we have had built in our lifetime and it was the worst experience. It WAS 5MONTHS LATE. Quality is suspect and our sales person never really communicated w us nor helped us when we had issues .
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
DiVosta Homes - Our realtor was a good person.
- Francis H.
- Verified HomeBuyer
- July 12, 2022
- Englewood, FL
Our realtor was a good person. I feel since I purchased a less expensive home my home building took a backseat to the more expensive homes even though I was among the first 15 to purchase a lot. After closing which was pushed out months, my wife and I spent the entire first week having contractors fix what should have been completed prior to close. Too many construction managers and the last one did a terrible job with making sure everything was correct. Hence, our first week of contractors in our home everyday. I have to say Gene Knoll the customer service rep did a superb job cleaning ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 4
Value 3
Responsiveness 2
The finish work was substandard
- John R.
- Verified HomeBuyer
- June 19, 2022
- Venice, FL
Despite repeated attempts, I was never in contact with anyone who had any real decision making authority
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Too many items had to be completed after we moved in
- Douglas C.
- Verified HomeBuyer
- May 04, 2022
- Venice, FL
The building managers work very hard. They are short staffed. They do try hard.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
POOR WORKMANSHIP IN ALL AREAS
- Barbara T.
- Verified HomeBuyer
- March 09, 2022
- Englewood, FL
TOP MANAGEMENT INSISTED ON AN IMPRACTICAL HOME COMPLETION DATE AND HELD THE PROJECT MANAGER TO THAT DATE. I WAS ASSURED THAT QUALITY WOULD NOT SUFFER UNDER THESE CIRCUMSTANCES BY THE SALES TEAM. HOWEVER, DRYWALL, PAINTING, TILE WORK, APPLIANCE AND CABINET INSTALLATION, PLUMBING, ROOFING, AND CARPENTRY WERE DEFECTIVE IN THE BUILD PROCESS. WE WERE INFORMED THAT OUR MANDATED PULTE CLOSING DATE COULD NOT BE MET THREE QUARTERS OF THE WAY ON OUR 1260 MILE DRIVE TO THE CLOSING. WE COULDN'T BE MORE DISAPPOINTED IN THE ENTIRE PROCESS.
DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Divosta Experience
- Christopher R.
- Verified HomeBuyer
- February 08, 2022
- Sarasota, FL
We recently moved into our new house. Our total build out took about 1 year. Our original move in date was supposed to be August. We moved in officially December 31. It was frustrating as the date kept getting pushed back in 1 month intervals leading my family to constantly have to move from short term rental to short term rental. Also, we closed without our house completely being finished which is ok because we agreed to this. However, there seems to be no urgency whatsoever to get our house finished now that we have closed. We have multiple issues that need addressed.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. 
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Lack of communication.
- David D.
- Verified HomeBuyer
- February 08, 2022
- Englewood, FL
We closed with the promise our home would be completed. It was not in a livable condition. It hadn’t been painted, cleaned and the paper protecting the tile was still in place. We had to cancel all the deliveries that day. We also didn’t have hot water and the stove leaked gas. Apparently, no one tested them when they were installed . Both were due to poor installation. The washer and dryer were not there and as of 2/08, our pool is still not functional. We closed 12/30. A responsible builder would not have allowed the home to close. One positive, our warranty representative has been ...
DiVosta Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
DiVosta Homes - This builder employees build managers that are incompetent or
- Steven K.
- Verified HomeBuyer
- January 12, 2022
- Venice, FL
This builder employees build managers that are incompetent or just do not care enough. This builder rushes contractors work on the homes that make workmanship inferior. Only bright spot was our build manager Joe Kenny here in South Florida. Worst was first assigned build manager Carson Clemens.
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
DiVosta Homes - Everything was great until things seemed rushed the last month.
- Thomas O.
- Verified HomeBuyer
- November 03, 2021
- Bradenton, FL
Everything was great until things seemed rushed the last month. They were still working on items on the house 2 weeks after we had to close.
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
It shouldn’t be difficult
- Ann B.
- Verified HomeBuyer
- October 27, 2021
- Venice, FL
We had to fight for any little change. Make sure you review your plans thoroughly with someone who has experience in home building or real estate. Have a real estate agent represent you. They know the in and outs of building especially if you are not around to monitor the process.
DiVosta Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 2
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
DiVosta Homes - There are a lot of small issue.
- Baoke X.
- Verified HomeBuyer
- May 26, 2021
- Sarasota, FL
There are a lot of small issue.i can see a push for the timeline to get done before closing. Door painting issue. Counter top issue. Door cannot close easily. AC whistle both inside and outside. Both toilet have issue to fix. Electric outlet issue. Even the window is installed Wrong Still have not replaced yet. 50+ days after closing. Are uou kidding me asking about quality?
DiVosta Homes responded:
We are so sorry to hear that you are disappointed in the quality of your new home. We would like to escalate your unresolved concerns and make sure leadership is aware of this situation. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Poor Workmanship !!!
- Luan B.
- Verified HomeBuyer
- May 18, 2021
- Bradenton, FL
Divosta are a friendly team but that doesn’t fix the quality workmanship… When building make sure you visit the site on a weekly basis. Especially before drywall goes up!! Lots of the structure are not installed square. When inspecting everything make sure to take a speed square and a 4 foot level. We have been in our place for 2 months and they are still fixing things. Hope this helps.
DiVosta Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home and are not receiving a quick response to your concerns. We would like to help and ask that you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
DiVosta Homes - This was our first home build.
- Amy S.
- Verified HomeBuyer
- May 11, 2021
- Sarasota, FL
This was our first home build. What should have been an exciting time ended up being very disappointing. We had little communication and site manager changes as well as faulty equipment installed in our home. Now we can’t get the fridge we paid for and no one is helping us find a resolution. Very upsetting.
DiVosta Homes responded:
We are so sorry that complications have put a damper on what should be such an exciting time. We would like to help address this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Final prep before closing/moving in was poor. Many items left incomplete.
- Jon G.
- Verified HomeBuyer
- January 25, 2021
- Venice, FL
The final prep work was hurried to meet a closing date and many items were not completed properly requiring follow up scheduling and homeowner time. Sixty days after closing, no items have been completed.
DiVosta Homes responded:
We are so disappointed to hear that you have not experienced quick turn-around time with your concerns. We would like to assist and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the outstanding issues you are experiencing along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Not a good experience
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Bradenton, FL
Significant major repairs due to faulty workmanship after closing as well as numerous warranty issues that have yet to be repaired. Promptness of repair and communication with leadership is very poor.
DiVosta Homes responded:
We are very disappointed to hear that you are dealing with unresolved concerns with your new home. We would like to escalate this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
DiVosta Homes - If you are buying home from Divosta/Pulte - find your own title
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Sarasota, FL
If you are buying home from Divosta/Pulte - find your own title company, because they will charge you for title insurance. But actually you don't need title insurance with a brand new house. Low quality of kitchen cabinets
DiVosta Homes responded:
We are sorry to hear that you have had a negative experience and are unhappy with the quality of your kitchen cabinets. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. ^AS ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Terrible customer service
- Robert W.
- Verified HomeBuyer
- August 25, 2020
- Venice, FL
Very disappointed in the overall experience. Windows were missing balance rods, customer service not responsive.
DiVosta Homes responded:
We are so sorry to hear that you are disappointed in your experience and that we have not delivered excellent customer service. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
New issues every week! Nothing is EVER fixed!!
- Anonymous
- Verified HomeBuyer
- June 16, 2025
- Nokomis, FL
We have had non-stop issues with our home. Nobody communicates the problem correctly, everyone is apparently overworked, we currently have NO POWER on half our house for the third time and we have only had it since March and no way to resolve it. Nobody wants to help or address any problems after you move in
DiVosta Homes responded:
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the concerns you have been experiencing since moving in. Experiencing repeated power outages and a lack of communication especially so soon after closing is unacceptable and not the standard we aim to provide. We would like to escalate your concerns to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
James
- James B.
- Verified HomeBuyer
- November 30, 2024
- Englewood, FL
House very poorly assembled- base board trim poorly installed by Thrid party contractor , rain gutter misaligned , Hot water heater missing mounting hardware ( missing screws) heater loose on outside wall Construction manger has been notified and nothing has been at this time ( 11/30/24) Electrical …. 1) two different electrical companies working on my house , main house electrical Edmondson Electrical Co Installed house power wiring ,Electrical panel Switches and plugs very poorly installed I voiced my concerns and things fell deaf ears To me things to list that are problems
DiVosta Homes responded:
Hi James, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
They don't respond to issues with home
- Anonymous
- Verified HomeBuyer
- September 07, 2024
- Englewood, FL
Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
From a sales high to a New Owners low
- Anonymous
- Verified HomeBuyer
- February 28, 2024
- Englewood, FL
You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Had multiple CM's. Poor communication throughout.
- Daphne G.
- Verified HomeBuyer
- January 25, 2024
- Englewood, FL
Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Please read below
- Joseph S.
- Verified HomeBuyer
- November 28, 2023
- Nokomis, FL
Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been ...
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF ...
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
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