DiVosta Homes Reviews

It is good need to improve on certain areas

Don’t use their mortgage company. Horrible experience.

The house is well built and people very nice bu ths has been the worst move in experience we have had. We were told we could have a virtual walk through. Day of sat waiting 2 hours then informed they did not have capability. Had to hurry and clean floors before movers got here. All other moves all do moments for appliances etc were laid out on a counter. We just finished finding documents. Waited yesterday for a confirmed scheduled repair. No show.

We did not like the virtual closing.

I love the community and how it is laid out. The landscaping is amazing, not over done. The clubhouse and amenities are first rate. I would recommend this community to my friends. I am happy I made the right decision to move here.

With the current building frenze you have to watch and check on your houses progress almost daily In our opinion, some of the workmanship has gotten lower than our expectations. You have to clean up the property after the workers left everyday or those items will be buried in your yard. With DiVosta being a for profit corporation, items suffer because of costs related to profits. Combine this with the high demand for new homes we think that issues are more apparent.

It was mostly a positive experience.

My family and I recently bought a house through DiVosta. If I were to say it was the best experience I’ve ever had, it would be a lie. Building through DiVosta is an experience I never want to experience again. I was expecting things would be handled by the builder and my realtor, but this was not my experience. I had to check on the house almost everyday to make sure everything was going appropriately. Very poor communication on issues that came up during the build, and even when it came time for closing, the process was atrocious. I have never been so stressed. There were even builders/contractors errors made on my home. For the price I paid for my home, I feel it was slapped together and the small details did not matter. Over all very disappointed. Also, after talking to multiple people who work for the company, they realize all the issues I brought up (ex. Poor quality of paint, subpar subcontractors, etc.) and they do not try and change it. Very sad: I would not build with DiVosta again, or recommend building with them. ... More

The "overall" experience was truly a great one until the week of closing, closing day, and the week afterward. Christy, the Sales Representative, was great from beginning and still is a shining example of great customer service. Took the time to get answers to all of our questions pre-construction and communicated really well and thoroughly. Any hiccups, she gets them smoothed out quickly. Jenn in Design was fantastic, communicated very promptly when responding to questions, even after hours, and provided great advice for the design options. And Kelvin... our original field manager... we really liked Kelvin, but communication broke down in the beginning, then it became good after escalating above him, Kelvin even called/texted us proactively after that, for awhile, then suddenly the LAST WEEK between the walk-thru and closing day, almost NOTHING accomplished from the punch list, (p.s. 5 new homes for me - and this was the longest punch list of all of them) even items we brought to Kelvin's attention 2-3 weeks earlier. THEN, THE DAY OF CLOSING Kelvin called, another week was needed “ideally” and this was per upper management he said. We could not except that, told Kelvin to let upper management know why things weren't done, share our prior communications and have them call me. He called back and suddenly we could close, albeit much later in the day. We were told the number one item on the punch list, the MBR ceiling repair was being worked on that morning (of closing). Despite being the 2nd "supposed" repair to the exact same thing it didn’t look any different. We were then told it would be addressed the morning following closing, it was supposedly scheduled (per Kelvin). By 1 or 2 PM that next day, trade is a no show and NO communication from anyone. At this point my wife and I were quite frustrated as there was no way the repair could now be completed prior to moving furniture in, which is what we were very clear about trying to avoid. Made one phone call to Christy later that same afternoon, and by that evening another field manager jumped in, Andrew. He followed up, quick responses in the beginning, he re-reviewed the punch list we originally created w/Kelvin, he called Kelvin, made sure he understood each item in detail, put it in excel format, created a 4 day schedule, provided us a copy, met trades on-site, etc. Things seemed on track and good. He got us ABOUT HALF-WAY through the punch list. THEN, he gave me the "survey speech..."knows everything wasn't perfect, etc, etc. how they needed top star ratings, "yes" answers to all, etc, etc., even hinted at understanding if maybe I just didn't complete the survey at all. I totally get it, surveys don't always reflect folks efforts, often it's the company not the staff... I told him not to worry, and gave a PERFECT survey, the HIGHEST marks, and answered YES to "was the home completed on time" and "were the punch items completed" and everything else - I essentially falsified the survey marks as a courtesy to Kelvin & Andrew believing they were well intentioned and maybe just overwhelmed by how the company schedules them or something... THEN day after the survey is completed - not another word from Andrew. Did not return phone calls, texts, emails, NOTHING. I called Christy, she jumped right in again (thank goodness for Christy) and now we are working with Debra. Debra so far has been fantastic and has been responsive. She has coordinated both pre-closing issues for which Kelvin and Andrew dropped the ball and now a few post-closing issues. We understand Kelvin had a personal emergency, taking him away from work briefly and we hope everything is okay, he’s a very nice guy, was very pleasant to work with when we could reach him. As for Andrew, thought he was great but evidently for him it's only about the survey results, then he crosses you off his list. All that said, we don't want to let the actions of a couple employees overshadow the hard work, efforts, caring attitudes, and helpfulness of the rest. Going forward we hope any warranty issues that might arise are handled well and we look forward to sharing our mostly positive experience with all of our friends and colleagues. We love our new home and look forward to many years of enjoyment there. All, the best, Shawn ... More

Good, solid hurricane proof house. There are very few standard options. You have to add a lot of upgraded options which are grossly overpriced. There is a mix of houses and townhomes in the community which has now changed to more townhomes than houses and less estate homes being built. Many homeowners are not happy about the builder changing the community plans. Ask the sales associates a lot of questions. They were very nice and helpful but didn't .disclose some important details about our lot. Overall, it's a very nice community

Because of the speed in constructing these houses simple things like inproper hanging of windows and doors and especially the lanai sliding glass doors the buyer suffers dealing with getting these things repaired whitch sometime takes a long time.

Get an outside 3rd party home inspection. I did and we still have many outstanding issues that should have been addressed prior to closing.

Had issues the first day with AC, coil replaced. back again 2 weeks later with a freon leak. These things happen and they responded with some prodding because it was a weekend. First time we use washing machine the sewer line is plugged. again these things happen but should have been addressed before closing with any kind of quality control.

We live in NJ, visited and bought a 'spec' home at IslandWalk in West Village in mid-March. We'll be snowbirds.Due to COVID and Divosta contract, we were forced to close remotely without actually being able to see our completed home. We're told it came out nicely, but we've not yet seen it except in pictures and video provided by our real estate person.. We're hoping to visit in mid-September-COVID permitting.

Delay after delay very dirty, no cleanup while working. Sliding doors not sealed and don't roll smoothly. Garage floor a disgrace and needs painted in order to cover up scars and drywall mud that could not be cleaned up

The tiles are uneven. None of the outlets in the bathrooms work. Concrete drips are all over the floor. Beautiful home. Great neighborhood. Terrible consultant, Brent in particular is a used car salesman. The new manager of his is a very nice lady. She’s helpful. Look out for hidden fees.

Poor communication with process of build, closing was several hours and keys were lost along with gate access passes. Work is sloppy. Inside baseboards are primed but not painted, bathroom shower knobs mismatched and shower not working. AC not working, paint is sloppy and not flat. Kitchen electrical is not working right. Very bad smell in house and your workers stated there is something dead and rotting in the walls. Ac not working. Worked with several project managers that were all not familiar with the work or the process.

Homes are beautiful Punch lists should be completed before closing. Do not seem to be a major concern. Sales team excellent

Starting with our closing, they didn’t have the fob to get into the clubhouse or the gate. They also didn’t have the key to our mailbox. I have yet to hear back from anyone on the front door installation problem, defect in the sliding glass door, second bedroom switch doesn’t turn off the wall outlet, scratch in master bath toilet. Since then, I have found a screen in master bedroom ripped, grout throughout the house being wiped out too deep, air conditioning pad outside is being washed out from underneath due to grade, pavers sinking and pulling away, master bath faucet squeaking, no drain cap in the kitchen, north wall in kitchen and living room plaster shows where studs were being covered and patch on the same wall that sticks out, on the outside the north wall there’s a crack developing. Overall, I think the mechanical people do an awesome job but the fit and finish people don’t really care. I’m hoping the survey might get the attention of somebody to help remedy some of these issues. ... More

The buying experience was average

The purchase experience is set up for ground up build, and is not pertinent for "Quick Close" customers. Avoid Pulte Title if at all possible. Poor communications, surprise last minute notary documents, Calls from people in various remote locations. Inconsiderate customer treatment. New homes come with no bedroom lights, cheap apartment style closet shelves and hangers, poor construction cleanup. Interior wall studs are flimsy steel on 20-24 inch centers....how can I hang heavy things on these? My home will be OK once I finish building it. Pulte's Sales and Construction folks try hard to please, but I regret my purchase decision. ... More

There were several issues that were present prior to closing. The closing was delayed several times because all the issues were not addressed. Prior to actually closing there were still a few issues that I was guaranteed would me fixed. Here we are almost 3 months after closing and nothing. Once you close you are on your own. I have already talked a couple of people out of purchasing here, and I advised the realty company I used to be cautious when advising future clients to purchase here. I wish I could post pictures on this review. Very disappointing.

My first days in the house were not good at all. The washing machine flooded the bathroom and hallway 3 times (once on its own when I tried to use it and 2 other times as the plumber was trying to troubleshoot the issue. Additionally, my dishwasher did not work the first time I tried to run it. Had to schedule a repair call and tech came with wrong part so I am working on rebooking the technician.

Should have delayed closing but went foward eventhough many items were not completed. Post closing, problems with repairs. Either progress was very slow, other things were damaged when repairs were made or quality of materials was inadequate and not checked for quality. Many issues related to the doors and trim work. Paint work also very inconsistent. We expected better quality for the price paid. This is not our first home built.

Workmanship on the home was sloppy at best. The finished drywall and painting was terrible.