DiVosta Homes Reviews

Although we had to wait three months longer to get our home, we had to go through so many challenges because of the lack of appliances which were ordered and paid for three months in advance, yet … Once we got in the house, there were a couple of concerts. Our customer service representative has been very helpful; trying to get items fixed. With the box loads of dishes to wash before placing them in the cabinets, the dishwasher overflowed; the plumber finally got there three days later and unblocked something then only took 5-20 minutes. The other major issue was noting all the little ants. gnats and flies in the house; we finally noted opening s at the bottom of the glass sliding doors was not closed off. As we continue to have dinner, we were constantly fanning, gnats and flies. We finally notice big openings at the top of the glass sliding doors. Our customer service rep came back to try and help us with that. He brought in the little bristle things andGive me and a cork gun. We will follow up on that; I’m not comfortable if a cork gun can fix that; especially with hurricane strength, sliding doors through the hurricane seasons. ... More

Closing was delayed once.House was not move in ready.Not responsive to punch list items.

Closing process was very stressful as it appears some coordination between various parties was inconsistent. We traveled in for our final celebration walk-thru with some items previously documented were still not completed. In addition our close was delayed by 1 day given township delays which caused us the amend our travel plans

The neighborhood is shaping up nicely now. Most homes are being built on spec, and I think the builder has gotten its act together and quality is better, less mistakes to repair and cause delay, less disappointment.

The lack of communication made the experience a big negative & there is no excuse for that. Our Construction Manager was great but he was put in an untenable position by Pulte. The design of the home is great & we had a lot of options to select. The workmanship was so-so. We highly recommend getting your own inspection professional. 14 months from contract to closing, with some items on a long punch list. All told, we love the community & are happy we chose to build with Pulte.

I was extremely motivated when I first got involved with this home purchase. Fortunately I was in the area the last month before closing, and was able to identify the issues with the vendors. Trying to do patch work to make a closing date quickly. Even after closing I still have issues and await g the quality assistance personnel to bring vendors back to make corrections. I don’t think I would do this again.

Did not feel like a personal experience. Even picking up the keys was unpleasant. After some confusion they handed us a folder with the keys and we had to come back later cause the house was not ready yet! Because this is a big builder, there are too many departments to deal with. If your salesperson or the building manager aren’t great, you’re left at your own devices. Don’t ever think the craftsmanship of your home will be close to the model homes. Installation of appliances and especially HVAC were done half hazardously. There was no feeling of customer service throughout the process. Because of supply issues and labor shortage our home was delayed, but had they been upfront about it it would’ve made things so much better. It was a power struggle each time we tried to understand where we were in the process. I believe that buying from a smaller builder might be the way to go for our next home. ... More

Post closing and punch list is huge. Waited a long time for mirrors and shower glass. Still waiting on many other missing and repair needed items to complete before we can actually feel settled in our new home.

We developed a solid relationship with Justin, our construction manager. his guidance and support through the construction process was very helpful as we all dealt with material and personnel shortages due to Covid as well as the destruction from hurricane Ian.

There is an evident lack of control and supervision in the building of our house. Many details that should be right are not and the response to addressing the details takes too long. There should be more supervision and inspection, as well as a better post-closing service to ensure quality and generate a better buyer experience while keeping trust in Pulte and Divosta.

Im dissatisfied with the finishes. From the They look cheap. From the cheap, plasticy floor that is warped in some areas which creates a weird, dipping effect in some places where you walk. I get the strong impression that the items chosen for the home , all in white mind you, were done so due to their low, bulk price point and not one of first rate quality. Clearly no thought was given to actaul use of home and that bright white paint, cabinets etc are merely a vessel for dirt, smudges, stains etc., I hate the cheap carpets in the rooms. especially when i get to step on carpet nails. When I asked the salesperson if i could pay extra to have a different flooring put in I was told no The carpet is of lower quality as well because places are already started to wear and lose fabric. I hate the sliding glass door assembly that isnt installed correctly. From the massive , disgusting paint mark that someone tried to pass off damage with, to the the cockeyed installation of the frame. The frame has proven difficult to work as Ive tried to install a dog door alongside and it is not lining up straight so that im able to use/lock dog door etc. ... More

Jim John Carissa thank god for them they were great with the process of getting us into our home.

I purchased a home from Divosta in Jul 2021 and closed in June 2022. During the process I had to initiate calls to get updates and have questions answered from the salesman and the project manager. Often I got responses after days (if any) saying that they were on vacation or had the day off. It has been impossible to get any problems with their website for home owners resolved even after tons of emails. There seems to be a breakdown in communication between Divosta and it's customers.. The quality of the workmanship is average. There are areas where the stucco is missing on the exterior, window screens are broken or bent and the sliding glass door is not installed correctly. The door issue was brought up when we did the pre-drywall inspection and it was never addressed. The materials are not great quality. I could purchase better quality floor tiles at a large home improvement store. The door handles for the sliding glass doors are low quality. ... More

Maybe I set my expectations a bit high. Divosta had a good name which is why I chose to buy into this community. There were many deficits during our walk through which the foreman promised to correct prior to closing. The closing itself was postponed multiple times due to supply chain issues and from an initial closing date in October of 2021, we finally closed in March 2022. We have still not moved in since there have been multiple issues that need attention. From electric, plumbing, tile, painting, stucco, cabinetry and issues with appliances. I can only say that if we had held off on closing, Divosta or PULTE would have been more motivated in finishing these pending jobs with more interest and expediency. ... More

We love the home and community. We also fully understand that most of the delays were a result of the pandemic. That said, during the build, communication should have been better. There were simple solutions that would have improved the experience.

Felt super rushed from he start especially during the design process. 3 Hours to select everything? really? Trustworthiness was loss when my discussion with Brian about the need and purpose for me purchasing Tankless Water Heater which was not going to meet my needs with the model Divosta was going to install but Brian never mentioned that and when I escalated to his boss (Justin) his word was taken over mine the customer therefore they refuse to resolve the issue by simply installing a Recirculation Pump for less than $1000. Also was told I could get the color scheme I wanted for the elevation of the house because the neighbor had selected that color which I found hard to believe when I am actually moved in more than 2 months before the neighbor. Found several areas of the house with poor workmanship that can not be fixed. I am not sure I would recommend Divosta (Pulte) to a friend at this unless they would be fully aware of the issues I encountered. ... More

Love my home, but the list of unfinished items is frustrating. We have been in our home for about 7 weeks and the items that still need to be fixed are crazy. Basic items not fixed quickly!

I believe that Divosta tries to put up homes so quickly that workmanship is sloppy. Also once you close on the property getting issues resolved is difficult and frustrating.

Our sales rep was great. The process of closing and move in was terrible. Doors wouldn’t close, holes in walls, water not hooked up to fridge, pool was filthy….

Our building supervisor, Chas, worked very hard to get our house completed, but having supply issues and subs who were not always on time or show up at all was a problem. We understand this is a problem of the time, but we were under a time crunch making us impatient. Our house was suppose to be finished by aJuly-September deadline, but was not available until November 30. We still have issues to be addressed,but again this is a very slow process. I doubt if I would build again-no matter what builder was available.

The overall building process was very slow even understanding there were material delays. Our home went for extended periods of time where nothing was being done simply due to improper scheduling of trades. Upon inspection of our home we found shorty craftsmanship and carelessness from the subcontractors. Plumbing piping to the main drain was broken underground causing overflow downstairs 4 days after moving in, bowed doors were installed causing the closet to not open properly, towel racks fell off the walls from crappy mounting, faulty breakers had to be replaced to make the microwave work, and even the shelving in the hall closet wasn’t completed - just a mess and pieces left in the closet. This sort of carelessness would not be tolerated by smaller contractors but I guess DiVosta doesn’t care about quality from subs when churning out dozens of homes at once. And unfortunately thanks to all the delays we had no choice but to continue with closing. We were already delayed by two months and couldn’t continue renting in the area we were in. ... More

COVID played a key role in the builders ability to deliver on time

We have a list of things that need to be repaired/repainted/cleaned and we were told it would be 4-6 weeks to address. It’s been 2 months so far and only a handful of the issues have been taken care of.

I am extremely pleased with the final product but communication throughout the building process was non existent. Also, the lack of communication continued during the completion of punch list item.

My experience with the Sales Representative Linda was very good! She did a fine job! My Field Manager Nadine, was excellent. I have to say, she was on top of everything & everyone! She is a very hard worker & has to tolerate a lot of nonsense & disrespect from many ignorant people! The Builder should respect the fact that these two women do their job right! It's very sad that they have to cover the Builder's Back for their Contractors SHOTTY work to begin with in order to CLOSE on house!! I lived in my house for 1 month with DEAD plants out my door before they were replaced! I have an outside Light by my front door that was put in wrong and left with a good size hole in the Stucco and is loose to boot and the contractor just painted over the hole thinking that it would NOT BE NOTICED, however, the Builder wants to just CLOSE on the house! The second day that I was in my home & had to do laundry, found everything backing up in the house.....that was a wonderful experience! I had to wait until mid afternoon the next day before a plumber came, which meant I could not use a toilet or any water!! The person that actually did my closing, and I do forget her name, unfortunately, was a very lovely woman! Thank God that she took care of me, because the woman that was arranging the closing, was very arrogant ! I have dealt with Title Companies before and NEVER dealt with anyone like her ever! By the way, thank God I read the paperwork thoroughly, because there was a mistake on the Lot # that had to be corrected! This was NOT A GOOD EXPERIENCE FOR ME!!! ... More