DiVosta Homes Reviews

The initial purchasing sales person and process was good. There was a major delay in completing the villa due to many circumstances. Unfortunately the communication during that time was not always trustworthy. I simply wanted to know the reason for delays. It seemed that no one was willing to step up and just give me the true facts. It wasn't until the construction was fired that I finally met the new construction manager Dan who was very honest and did a good job finishing the villa within my timeframe. The final walk through went ok however manuals for appliances were stuffed into a cabinet drawer with no explanation. Also when we picked up the key a packet of information was simply handed to us with no explanation about any of the contents. It seemed like the sales guy didn't want to be bothered. I am very disappointed that I was charged an amenity fee of $3000 along with monthly dues and there is no center and no indication of when it will be completed. Every quarter we are told the next quarter. This is really a bad business practice. This should be a major priority because it is what we were promised and what we are paying for. With regard to warranty issues. We have major issues with the sheetrock installation that I am sure will get worse. We have a plumbing issue that is still not resolved. Our refrigerator needs new doors that are on back order. The washing machine stopped working and we are waiting for it to be fixed. We never received any touch up paint for the villa. I'm sure there will be more issues with this villa. It will be interesting to see if someone from corporate reads and responds to this review. My guess is no one will even respond. My rating for this builder and it's associates is poor. ... More

It was quite a painful experience. Unresponsive upper management who directed their efforts to build their spec homes and neglected the already contracted homes. Delays after delays, blaming it on Covid then on workforce then on materials. Meantime they built numerous spec homes that started a year after I bought mine. The house was not completely finished but I had to close because of rate lock issues. Six weeks after closing there are still electric wires hanging out of walls and ceiling, the front door cannot be securely locked and none of the punch list is completed….This isn’t what I expected from this builder. ... More

Based on our experience, would not recommend a Divosta / Pulte home to family or friends. Didn't meet promise dates, poor communications from Sales, Catch-Me-If-You-Can build quality. Subcontractors don't respect your home, and Divosta / Pulte did little to hold them accountable. We had over 150 items on our 'punch list' to be corrected before closing. Neighbor's toilets clogged after a week due to install errors, and this week, the whole community had a 'do not flush' order while main waste pipes were cleared of construction waste. If you buy from them, be the squeaky wheel and hold them accountable to their own construction standard. ... More

My issue is not so much with the builder, but with the main office to whom the builder answers. Hurricane Ian unfortunately delayed the completion of the house. Totally understandable. However, what is NOT acceptable is the fact that in an effort to make up for lost time, Pulte/Divosta tried three times to strong-arm me into closing before the house was ready -- the first time while TWO FEET OF SHEETROCK AND INSULATION WERE STILL MISSING FROM THE LOWER DRYWALL (from rectifying water intrusion on account of the hurricane). By the third time, I finally gave in and closed on a house that was "finished" in a hurry -- and it clearly shows in the build quality. To this day it still has so many defects to remedy, that are too numerous to mention. I keep finding new problems almost every day. A bad experience overall; one that makes me question my decision to buy from Pulte/DiVosta. Hopefully they deliver on their promise to make this up to me; otherwise I don't think that I could ever recommend them to anyone. ... More

Our sales and design experience were wonderful. Unfortunately, that’s where the “joy” of building ended. It was 15 months of unresponsive build managers and terrible communication. It seemed like every trade that walked into our house left something that needed repair. The repairs were put off until, in some cases, the day of or after closing. We communicated issues with Dustin, our manager, dozens of times and it’s like he forgot everything we talked about. We received numerous closing reschedules! Just call when the house is actually finished, cleaned and ready to celebrate, not when you WANT it to close. Our home suffered damage from Ian and my husband and I were here cleaning up the soaked drywall, not Divosta. We literally swept and picked up trash, human feces, urine, dead animals, etc from our house on a dozen occasions over the last 15 months. Once we closed, we spent days cleaning paint, drywall mud and texture off of floors, cabinets, and hardware. And, holy cow, the spiders and other critters that we are still, 5 weeks post closing, trying to eradicate because houses are left wide open. It was sickening to know that I was investing $840k CASH for what looked like a dump. it was beyond stressful! Our bedroom carpet is not stretched, dented appliances, terrible detail work, and missed punch list items. I could go on, but I know that it would be a waste of my time, as you’ve already moved on to the next customer. Luckily my husband and I were able to bust our butts getting the house together post closing for our family to live in comfortably. ... More

Closing was rescheduled twice. When we finally got into our home there were numerous defects in workmanship and house was not clean. Communication within DiVosta is very inconsistent. For the price paid one would expect a better finished product.

I would suggest finding another builder

From initial excitement, promise and cheerful messaging playing throughout the model homes, quickly became silence and lack of urgency from sales, project managers and broken promises. As our home languished through a series of changing project managers, and lack of any type of communication of timelines, our home disappeared for 60 days as other homes purchased after ours, closed and became occupied. More disappointing, it was later stated that our home should never have been released, as pointed out by a Sr. Field Manager, who quote, "this is not a DiVosta quality type product home". The final insult, upon closing after a 17 month process, a plumbing system that was inoperable on our first night after close. To date, we continue to experience a lack of ownership for punch-list issues, and any sense of urgency to satisfy a customer. To that end, a detail as important as our DiVosta "Celebration" Walk Through Document with our Project Manager was never signed by this owner. As stated, this demonstrates the lack of ownership, attention to detail and responsibility throughout the build process. And with that, no accolades here from this disappointed owner in BeachWalk. ... More

Slow and unresponsive especially after closing. Delayed closing. Poor communication. Not at all customer centered

Our home is basically nice but there are many follow-up items waiting to be addressed. The process took more that twice as long as we were told up-front and proactive communication regarding the ongoing status did not happen. We had to ask. I have never built a house before but the process was stressful.

This is the 6th house we have had built in our lifetime and it was the worst experience. It WAS 5MONTHS LATE. Quality is suspect and our sales person never really communicated w us nor helped us when we had issues .

Our realtor was a good person. I feel since I purchased a less expensive home my home building took a backseat to the more expensive homes even though I was among the first 15 to purchase a lot. After closing which was pushed out months, my wife and I spent the entire first week having contractors fix what should have been completed prior to close. Too many construction managers and the last one did a terrible job with making sure everything was correct. Hence, our first week of contractors in our home everyday. I have to say Gene Knoll the customer service rep did a superb job cleaning things up and arranging for contractors. If you guys lose him you’re in trouble! ... More

Despite repeated attempts, I was never in contact with anyone who had any real decision making authority

The building managers work very hard. They are short staffed. They do try hard.

TOP MANAGEMENT INSISTED ON AN IMPRACTICAL HOME COMPLETION DATE AND HELD THE PROJECT MANAGER TO THAT DATE. I WAS ASSURED THAT QUALITY WOULD NOT SUFFER UNDER THESE CIRCUMSTANCES BY THE SALES TEAM. HOWEVER, DRYWALL, PAINTING, TILE WORK, APPLIANCE AND CABINET INSTALLATION, PLUMBING, ROOFING, AND CARPENTRY WERE DEFECTIVE IN THE BUILD PROCESS. WE WERE INFORMED THAT OUR MANDATED PULTE CLOSING DATE COULD NOT BE MET THREE QUARTERS OF THE WAY ON OUR 1260 MILE DRIVE TO THE CLOSING. WE COULDN'T BE MORE DISAPPOINTED IN THE ENTIRE PROCESS.

Design was great, but Quality & workmanship of the house was ok at best. Some Contractors were sloppy with their work, & fit, and finish was not so great in certain areas. Ordered & paid for an upgraded refrigerator and received a basic (loaner) refrigerator at closing, Still waiting for our ordered refrigerator 2 months after closing! Other issues still open. Warranty follow-up communication for issues needs improvement.

We recently moved into our new house. Our total build out took about 1 year. Our original move in date was supposed to be August. We moved in officially December 31. It was frustrating as the date kept getting pushed back in 1 month intervals leading my family to constantly have to move from short term rental to short term rental. Also, we closed without our house completely being finished which is ok because we agreed to this. However, there seems to be no urgency whatsoever to get our house finished now that we have closed. We have multiple issues that need addressed.

We closed with the promise our home would be completed. It was not in a livable condition. It hadn’t been painted, cleaned and the paper protecting the tile was still in place. We had to cancel all the deliveries that day. We also didn’t have hot water and the stove leaked gas. Apparently, no one tested them when they were installed . Both were due to poor installation. The washer and dryer were not there and as of 2/08, our pool is still not functional. We closed 12/30. A responsible builder would not have allowed the home to close. One positive, our warranty representative has been great. ... More

It is such a disappointment with the 7-page typed punch list of items that need to be fixed after we moved in. The list continues to grow. This home was not at all move in ready and the field manager was never seen on site to monitor the contractors and did not fix items throughout the build of the home that were sent to him. We moved in with wet paint and wet grout, have already had a roof leak, and fuses keep shutting off. It has been a horrible experience and I am just praying that everything will be resolved.

This builder employees build managers that are incompetent or just do not care enough. This builder rushes contractors work on the homes that make workmanship inferior. Only bright spot was our build manager Joe Kenny here in South Florida. Worst was first assigned build manager Carson Clemens.

Everything was great until things seemed rushed the last month. They were still working on items on the house 2 weeks after we had to close.

We had to fight for any little change. Make sure you review your plans thoroughly with someone who has experience in home building or real estate. Have a real estate agent represent you. They know the in and outs of building especially if you are not around to monitor the process.

Buy as few upgrades as you can. Better to upgrade yourself.

There are a lot of small issue.i can see a push for the timeline to get done before closing. Door painting issue. Counter top issue. Door cannot close easily. AC whistle both inside and outside. Both toilet have issue to fix. Electric outlet issue. Even the window is installed Wrong Still have not replaced yet. 50+ days after closing. Are uou kidding me asking about quality?

Divosta are a friendly team but that doesn’t fix the quality workmanship… When building make sure you visit the site on a weekly basis. Especially before drywall goes up!! Lots of the structure are not installed square. When inspecting everything make sure to take a speed square and a 4 foot level. We have been in our place for 2 months and they are still fixing things. Hope this helps.