DiVosta Homes Reviews

New Home still some of the same old problems Rushed to complete home and rushed to close so tones of items not completed Punch List of 40 plus items after closing Lack of attention to detail Bad experience with closing due to last minute inspection approval. Had our closing money, signatures and withheld our keys because of a lack of communication, organization and customer care Our Sales Guy was nice and helpful Our Field Manager was nice but I would just sum it up as Broken promises Mortgage has good people but way too much information needs to be provided multiple different times seemed unorganized Home plan is pretty well laid out and is pretty good quality some things cheap some things medium to high end Issues such as: Outdoor Drainage/ certain areas not level / electrical/ tile/ paint/ doors/ dry wall/ windows/dead plants and grass/chipped concrete & pavers/ garage doors/ missing shower head Read the fine print everywhere- like upgrading the shower glass and door with no shower door ever intended to be provided or having to upgrade the upgrade to truly get what you want The Supply Chain is currently messed up which leads to delays, backorders etc. so be realistic with dates Solid Warranty Warranty Guy is very helpful within his power. It will take time and continues to take time for all the fixes needed Some trade segments have stronger workmanship than others First 30 days are very important after closing- be picky! Good Luck ... More

We identified an HVAC issue during the walk-through and were told it was fixed prior to close. It was not. Hard to understate the importance of your AC in Florida. As the new owner, we were obligated to take the lead in the repair effort. (Time and headaches) DiVosta/Pulte's local vendor was sent out 4-5 times to repair - always with temporary success. Our best resolution now is a functioning AC with replacement parts. Given the misrepresentation that the problem was repaired prior to closing and Pulte's strong relationship with the product supplier, I would have expected Pulte to be more proactive in the repair or replacement of the unit after the second or third failure. ... More

Kept calling my future HOME a production build house. I kept stressing for them to take their time and do it right the first time. They told me they had a schedule to keep. Needless to say there were over 65 issues with the house are own inspector we hired found and still trying to get things done good luck.

Took extra month to close due to leak in roof not found, caused damage to bathroom, clog in shower in guest bathroom not found. Found by home owner when shower not draining. Still many things need replacing or repair.south Florida Customer Service Number is a joke!

We are disappointed in the overall experience and the net result. We should have been told about the rifle range next door. The delay on the restaurants was also a negative surprise. The strict "production builder" excuse is inefficient and certainly not customer friendly. DiVosta is not responsible for the overall declining market but reality is that we paid more than the house is worth.

Divosta is not a custom home builder. If you want to have 1-3 options to pick from this is the home for you. Our home was over $1.3 million and we found it very frustrating that we weren't able to customize the way we wanted it. The upcharges for paint and cabinets is high so you won't pick them. The selections are limited and they lock you into your design picks very early and they do NOT allow any changes. The building supervisor did a great job, we were just unhappy with the outcome of the home since we wanted a custom home. The community is done very nicely and it was disappointing that we will not be living in the home but we decided to sell it and start over with another builder that allowed us to customize the way we wanted. ... More

Happy to discuss with an individual

Cost of home considering workmanship was poor. Sales office was poor. Design center was very poor. Beachwalk amenities extremely nice but the homes don’t do not match the quality of what they should. A million dollar home is not reflected in this community.

Walk thru was conducted prior to settlement. The items were never followed thru for its completion. We closed almost two months back. Issues are still outstanding. Similar issues with management company who never gave us the second car gate access decal and the one they gave never worked.

This is the 7th house we have bought and was by far the worst experience. Workmanship is poor. Still have blue tape all over the house 6 weeks after closing. Construction manager was terrible and flat out lied about several things. Was coerced into signing form that house was "100%" at closing or they would not close when we literally had a moving truck coming in and had no where to go. Was told that 100% meant "100% structurally sound" but would not allow us to add that in . Was told punch lost items at preclosing would completed for closing and 6 weeks later still waiting. Sub contractors are subpar especially drywall and paint. Texturing is awful and overspray everywhere. House was filthy when we were given the keys. Our relator was so embarrassed she paid out her own pocket to have a team of people come clean it. here was still construction debris in the house. Paint stains pointed out in pinch list at preclosing in one of the bathtubs looks like it was cleaned with 50 grit sandpaper damaging the tube so bad it now has to be resurfaced or replaced. I can go on and on. The toilet handle fell off after first flush!! ... More

To start we had 3 different CMs on our job. The first CM never contacted us and after 4 months we realized he was moved to other houses inBeachwalk. Then our pad was poured and trusses and roof and roof paper were placed on the home. Then we waited almost 6 months for anything else to happen to the house. We then lured that our second CM just up and quit and we moved to number 3 CM. He at least made contact and was available for questions. The following is a list of items where we question the price we paid for this home: 1) Roof tiles sat on the paper for almost 6 months. We contacted Builders Supply and asked how long the paper can be exposed and they said max 6 months. 2) There were no Sheetrock hangers available after hurricane IAN because they all went to Lee County where they were paid more to work. After waiting over 4 months our rock was hung by a crew from Colorado. And anyone can see that the rock was hung poorly. There are beads of caulk that vary from 1/8 to 3/4 all around the house where the rock meets the baseboard. 3) We have a major issue with our zero triple slider. They first said it was dirt, then a roller issue and now they don’t know what is causing the triple door to be so hard to open. 4) Our front door ($2,400 upgrade) is not installed properly. You can see sunlight from floor to ceiling on the handle side. So the door jam is too big and the door does not seed properly meaning we loose substantial air while hot air causes the temperatures at the door to be over 85 degrees according to the AC tech. 5) Our AC has has to have 2 complete refills of Freon in less than 3 weeks. The Freon was dripping inside at the blower because the soldering job was so poor. They also installed the inside drain right over the filter box so that unit had to be moved and resealed again. And while repairing the compressor outside they split the seal tape around the coil thus causing a drop in efficiency. 6) We got a CO 2 hours before closing because the house was not done until closing day. 7) The master pocket door is not set correctly and is being scratched by nails or staples inside the pocket. 8) We had leaks in the pool….since fixed. Coast to Coast is great! 9) We have 4 broken roof tiles and our insurance company said they will cancel our brand new policy if not fixed immediately. Many calls to Warrenty team have occurred. This is the 5th NEW home we have purchased in the last 10 years and by far the most expensive yet the poorest constructed of the 5…by far! We love Beachwalkand our sales person (Lori) we’re great. The construction and quality are poor at best. ... More

- be prepared for mismanagement of expectation throughout, lack of communication and responsiveness & resolving of these issues. - understand "their" level of tolerance from the builder, vs your own level of tolerance / acceptance -- for example I have two walls e.g. kitchen counter that are 100% crooked, not even close to being straight and I was told "this is the level of tolerance by the builder" - It could of been put up by a small child. - be prepared for A LOT of issues when you move in - we had: -- no electricity in the front of our house for 5 days, I was told it was a small issue but it clearly was not, they were here for 3+ hours ripping sockets out of the walls. I was told the house was set up incorrectly - not ideal and not delivering confidence in my purchase. -- the wall sockets from the electrician are still hanging out of the wall, it's been 2+ weeks waiting for a plasterer and painter to stop by -- floor tile cracked in living room -- Window cracked -- no mention of anyone coming by to fix it (noted at closing) -- office doors need to be replaced -- no mention of anyone coming by to fix it (noted at closing) -- master bedroom door damaged -- no mention of anyone coming by to fix it (noted at closing) -- shower tiles now cracked -- no pressure in the guest shower -- no pressure in the main shower -- blockage in the master shower -- ANTS -- THOUSANDS of ANTS -- we now have an infestation of FRUIT FLIES -- our garage was not cleaned for over a week, covered in plaster + dirt -- when we closed, there were no keys for our house and no one seemed to know where the keys were. First day one in our new house, we finally had to call a locksmith at 11pm on a Friday night to get us keys to the house ($400 later) ... More

At this time, the above "stars" are all I can give. Overpriced homes and we haven't lived here for more than 6 weeks and already our HOA has gone up. Our sales manager didn't even meet and greet us to give us a "congratulation" and hand us our keys and papers and now we fell through the cracks with HOA issues. Our construction manager did the best he could with vendors not coming by to get the house in order for the closing. Our warranty person is useless. He doesn't even remember coming to our home and meeting us to discuss things that need repaired and looked into. Today, he just sent me a schedule of repairs that is wrong. We are frustrated to say the least. Landscaping is included. It's just little $10 plants for the most part.....fillers. We spent $550,000+ on our retirement home and feel like the "little" guy in the million dollar neighborhood. ... More

Very poor quality of workmanship and materials. Poor value for price. Sales team unresponsive to needs and concerns. Untrustworthy.

My best advice to home buyers is to have patience and a handyman.

Our first sale lady Faith was excellent!! Our Construction Manager Justen S was excellent. The only two they I can say we trusted. The 2nd salesperson assigned to us (Linda S) was always condescending, like i was a burden for her to deal with, and she has me banned from sales center where the HOA office is located! how is that? how would you feel after spending 3/4 of a million dollars?

Staff changeovers. Slow completion of the build. Repeated problems needing to be addressed. Information initially provided was incorrect and affected the building process . Disjointed closing process. There were a few people that were helpful but the ratio of helpers to knuckle draggers is about 1:5. The corporate sales office was particularly backward and caused more issues than it solved problems. Loaded with attitude. This was my first new build and based on this experience I would never do it again. At least with Pulte/Divosta

The initial purchasing sales person and process was good. There was a major delay in completing the villa due to many circumstances. Unfortunately the communication during that time was not always trustworthy. I simply wanted to know the reason for delays. It seemed that no one was willing to step up and just give me the true facts. It wasn't until the construction was fired that I finally met the new construction manager Dan who was very honest and did a good job finishing the villa within my timeframe. The final walk through went ok however manuals for appliances were stuffed into a cabinet drawer with no explanation. Also when we picked up the key a packet of information was simply handed to us with no explanation about any of the contents. It seemed like the sales guy didn't want to be bothered. I am very disappointed that I was charged an amenity fee of $3000 along with monthly dues and there is no center and no indication of when it will be completed. Every quarter we are told the next quarter. This is really a bad business practice. This should be a major priority because it is what we were promised and what we are paying for. With regard to warranty issues. We have major issues with the sheetrock installation that I am sure will get worse. We have a plumbing issue that is still not resolved. Our refrigerator needs new doors that are on back order. The washing machine stopped working and we are waiting for it to be fixed. We never received any touch up paint for the villa. I'm sure there will be more issues with this villa. It will be interesting to see if someone from corporate reads and responds to this review. My guess is no one will even respond. My rating for this builder and it's associates is poor. ... More

It was quite a painful experience. Unresponsive upper management who directed their efforts to build their spec homes and neglected the already contracted homes. Delays after delays, blaming it on Covid then on workforce then on materials. Meantime they built numerous spec homes that started a year after I bought mine. The house was not completely finished but I had to close because of rate lock issues. Six weeks after closing there are still electric wires hanging out of walls and ceiling, the front door cannot be securely locked and none of the punch list is completed….This isn’t what I expected from this builder. ... More

Based on our experience, would not recommend a Divosta / Pulte home to family or friends. Didn't meet promise dates, poor communications from Sales, Catch-Me-If-You-Can build quality. Subcontractors don't respect your home, and Divosta / Pulte did little to hold them accountable. We had over 150 items on our 'punch list' to be corrected before closing. Neighbor's toilets clogged after a week due to install errors, and this week, the whole community had a 'do not flush' order while main waste pipes were cleared of construction waste. If you buy from them, be the squeaky wheel and hold them accountable to their own construction standard. ... More

My issue is not so much with the builder, but with the main office to whom the builder answers. Hurricane Ian unfortunately delayed the completion of the house. Totally understandable. However, what is NOT acceptable is the fact that in an effort to make up for lost time, Pulte/Divosta tried three times to strong-arm me into closing before the house was ready -- the first time while TWO FEET OF SHEETROCK AND INSULATION WERE STILL MISSING FROM THE LOWER DRYWALL (from rectifying water intrusion on account of the hurricane). By the third time, I finally gave in and closed on a house that was "finished" in a hurry -- and it clearly shows in the build quality. To this day it still has so many defects to remedy, that are too numerous to mention. I keep finding new problems almost every day. A bad experience overall; one that makes me question my decision to buy from Pulte/DiVosta. Hopefully they deliver on their promise to make this up to me; otherwise I don't think that I could ever recommend them to anyone. ... More

Our sales and design experience were wonderful. Unfortunately, that’s where the “joy” of building ended. It was 15 months of unresponsive build managers and terrible communication. It seemed like every trade that walked into our house left something that needed repair. The repairs were put off until, in some cases, the day of or after closing. We communicated issues with Dustin, our manager, dozens of times and it’s like he forgot everything we talked about. We received numerous closing reschedules! Just call when the house is actually finished, cleaned and ready to celebrate, not when you WANT it to close. Our home suffered damage from Ian and my husband and I were here cleaning up the soaked drywall, not Divosta. We literally swept and picked up trash, human feces, urine, dead animals, etc from our house on a dozen occasions over the last 15 months. Once we closed, we spent days cleaning paint, drywall mud and texture off of floors, cabinets, and hardware. And, holy cow, the spiders and other critters that we are still, 5 weeks post closing, trying to eradicate because houses are left wide open. It was sickening to know that I was investing $840k CASH for what looked like a dump. it was beyond stressful! Our bedroom carpet is not stretched, dented appliances, terrible detail work, and missed punch list items. I could go on, but I know that it would be a waste of my time, as you’ve already moved on to the next customer. Luckily my husband and I were able to bust our butts getting the house together post closing for our family to live in comfortably. ... More

Closing was rescheduled twice. When we finally got into our home there were numerous defects in workmanship and house was not clean. Communication within DiVosta is very inconsistent. For the price paid one would expect a better finished product.

I would suggest finding another builder

From initial excitement, promise and cheerful messaging playing throughout the model homes, quickly became silence and lack of urgency from sales, project managers and broken promises. As our home languished through a series of changing project managers, and lack of any type of communication of timelines, our home disappeared for 60 days as other homes purchased after ours, closed and became occupied. More disappointing, it was later stated that our home should never have been released, as pointed out by a Sr. Field Manager, who quote, "this is not a DiVosta quality type product home". The final insult, upon closing after a 17 month process, a plumbing system that was inoperable on our first night after close. To date, we continue to experience a lack of ownership for punch-list issues, and any sense of urgency to satisfy a customer. To that end, a detail as important as our DiVosta "Celebration" Walk Through Document with our Project Manager was never signed by this owner. As stated, this demonstrates the lack of ownership, attention to detail and responsibility throughout the build process. And with that, no accolades here from this disappointed owner in BeachWalk. ... More