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Drees Custom Homes Reviews

What Homeowners Have to Say About Drees Custom Homes.

Drees Custom Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Custom Homes 270 homeowner reviews to learn why they are the right team to build your new home.

Drees Custom Homes

has 3.9 out of 5 stars overall

270 Reviews

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Excellent service throughout

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2026
  • San Antonio, TX

Everyone involved was friendly and able to answer all the questions we had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed how hostile the closing team was and how they wouldn't accept a poa chose to send a generic poa then wouldn't let me use it after requirement to return to the us and basically held me hostage charging me forces poa they wouldn't allow

  • Mitchell F.
  • Verified HomeBuyer
  • July 29, 2026
  • Arlington, TX

Was disappointed I couldn't use backyard of home after hours for a f0ur person ceremony at my own home.

Total Score 0


Quality 5

Trustworthiness 4

Responsiveness 4

House: Beautiful plan, needs too many upgrades to come alive. Design: Fun, overpriced Building process: Tedious, stressful, poor build execution, lack of follow through, no supervision of trades. Warranty walkthrough: most not addressed before closing.

  • Joyce S.
  • Verified HomeBuyer
  • July 29, 2026
  • Mansfield, TX

Overall, I am generally happy with my new home. I still love the floor plan, and I appreciated the support I received from the sales, design, and builder teams throughout the process. My main disappointment is with the execution of the finishing details. For the amount invested to make this home feel customized, the final result does not feel as polished or elevated as I expected. In some areas, it feels more like a spec home than the custom home I envisioned, which makes the overall value feel somewhat overpriced. The paint finish on the kitchen cabinets, primary bathroom cabinets, and ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Beautiful Home - Disconnected team

  • M5 T.
  • Verified HomeBuyer
  • July 28, 2026
  • Montgomery, TX

Our home is a beautiful one by design but unfortunately not only did we have challenges from the beginning of the sales process, the communication from the partnered mortgage company, the builder, the partnered title company were all super disconnected all the way down to the closing time which was changed and we found out by accident from the sales person. We had post build issues as well and getting the Drees team to get themselves together to get through the challenges has been extremely difficult. Should have done more research before choosing Drees as there general feedback online is ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Beyond expectations

  • Steven T.
  • Verified HomeBuyer
  • July 22, 2026
  • Arlington, TX

The builder was easily accessible, answered all questions in a timely fashion, the subcontractors' work exhibited excellent craftsmanship, and we were extremely pleased with the overall result.

Drees Custom Homes responded:
Steven - Thank you for taking the time to share your experience with us. Customer satisfaction and quality are the most important things to us, so we are happy to hear with hit the mark for you. Congratulations on your new Drees Custom home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love it!

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2026
  • Boerne, TX

Great sales staff supported us throughout the building process with timely information. The project manager was exceptional as well. Home completed as promised in the timeframe outlined at contract. Service after closing has been excellent with follow ups as promised at Closing.

Drees Custom Homes responded:
Michael - We're thrilled that our Sales Team and Builder helped make your home building journey seamless and enjoyable and that our Customer Care Team is taking good care of you post close. This is exactly the experience we strive to provide! Thank you for sharing your feedback.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Community, Great Builder

  • Jose T.
  • Verified HomeBuyer
  • July 08, 2026
  • Dripping Springs, TX

We purchased a home in Caliterra with Drees, and overall the experience was very positive. From the initial purchase through the final move-in, the process was well managed and clear. Our sales representative, Ryan Pace, was outstanding. He was responsive, supportive, and genuinely cared about meeting our expectations throughout the process. The quality and value of the home have met our expectations, and we are happy with the design, finishes, and overall feel of the community. The builder’s team did what they promised and remained helpful when questions or items came up.** What I ...

Drees Custom Homes responded:
Jose - Thank you for taking to share these kind words about Ryan and your Drees Custom Homes experience. We are so happy to hear our team of professionals made your home building journey one that exceeded your expectations. Congratulations!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Peace of mind for out of state buyer

  • Daniel H.
  • Verified HomeBuyer
  • July 07, 2026
  • Leander, TX

We’ve never built a brand new home, but dreamed of doing it one day. We didn’t anticipate that time coming with an out of state move. Drees was so pleasant to work with from beginning to end. We were initially concerned that we’d have to make permanent decisions from out of state, and that they wouldn’t turn out favorable due to pics and videos being different from seeing the place in person. We traveled to see the home 3x throughout the process and each time the home looked better and better. And much more in-line with what we were hoping for than in the pics. This was an extremely ...

Drees Custom Homes responded:
Daniel - Thank you for sharing your experience! We're honored to have been part of your new home journey, especially during an out-of-state move. We're so glad our team’s communication and commitment helped bring you peace of mind throughout the process. Welcome home, and thank you for choosing Drees!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great finishing with little adjustments

  • Rodrigo C.
  • Verified HomeBuyer
  • July 07, 2026
  • McKinney, TX

The house is beautiful and over all great quality. As an inventory home, a few things I would have thought to have installed to make the future owner life more practical. As an example, gas outlet for barbecue grill in the outside area. A few windows that open in the living room to have some fresh air coming in and out. Besides these little details accepted as an inventory home, the whole team had always been supportive and great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

New Home Buying - Drees Custom Homes Blew Us Away

  • Ronald R.
  • Verified HomeBuyer
  • July 03, 2026
  • Waller, TX

My wife and I sold our home in ***** and moved back to *****. As such, we were looking for an inventory home that was ready for immediate move in. We had never seen a Drees Custom Home before and they were the last of numerous builder to look at. We were blown away with all the custom features in the house. Especially, the 8 foot doors, the 10 annd 14 foot ceiling, the Whirlpool appliances (most of all the double oven). Dree’s insulation and HVAC package really impressed me. And we loved the floor plan they had available to buy. We quickly bought the Preswick plan and have made it ...

Drees Custom Homes responded:
Ronald and Martha - Quality in all of our homes, from market homes to build-to-order homes, is our highest priority. We are thrilled to hear you found a market home that you loved at Wildrye! The Preswick is an excellent floor plan -congratulations!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent Experience

  • Blake S.
  • Verified HomeBuyer
  • July 03, 2026
  • Boerne, TX

Drees sales staff was great, but the First Equity Mortgage experience was atrocious.

Drees Custom Homes responded:
Hello - We are so happy to hear your Drees team was excellent, however we strive to make financing easy through our in-house lender, and we are concerned that we missed the mark for you. In talking with our FEM team, they said they have reached out to you directly to help better understand your experience. Thank you for taking the time to share your feedback with us.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Best new home yet

  • Randy S.
  • Verified HomeBuyer
  • June 25, 2026
  • Fulshear, TX

Beautiful home and very well finished. Denise and Gio are great to work with. Everything went smoothly.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Drees Homes ~ A Positive Buying Experience

  • Michael J.
  • Verified HomeBuyer
  • June 25, 2026
  • Boerne, TX

The Drees Team Jillian, Alex and Rey were thorough and responsive to all our requests throughout the buying process. All aspects of the purchase of our home were handled in a professional manner. We would highly recommend families to consider Drees for their next home.

Drees Custom Homes responded:
Michael - We are so happy to hear that Jillian, Alex and Rey made your home building experience enjoyable! We have shared your feedback with the team so they know their hard work did not go unnoticed. Thank you for taking the time to share your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed With Post-Closing Experience

  • Rommy D.
  • Verified HomeBuyer
  • June 23, 2026
  • San Antonio, TX

Carlos did a great job during the buying process and was always helpful and responsive. Unfortunately, my experience after closing has been disappointing. I’ve dealt with ongoing roof leaks, water intrusion, interior damage, and concerns about the quality of the repairs. While the sales experience was positive, the issues after closing have taken away from what should have been an exciting homeownership experience.

Drees Custom Homes responded:
Rommy - While we are happy to hear you had a great experience with Carlos during the sales process, we are sincerely sorry that your post-close experience has not been in line with the level of quality we strive to provide. Please know our leadership team has reviewed your feedback, and our Division President advised that our team is working on a resolution regarding your roof and will be reaching out to you directly as soon as possible. If you need anything in the meantime, please do not hesitate to call or email Customer Care.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Ryan was good during the building process.

  • Thurston J.
  • Verified HomeBuyer
  • June 15, 2026
  • Mansfield, TX

I was having a really good experience. Trying to get things done after closing has been a hassle. It is very disappointing, very different experience than our 1st house with Drees.

Drees Custom Homes responded:
Thurston - Providing excellent customer service throughout the build - including post-close - is something we pride ourselves on. We sent your review to our leadership team, and our Construction Manager advised that someone would be reaching out to you directly to discuss your concerns. Should you need anything else, please reach out to Customer Care by phone or email so that we can assist you. ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Great floorplan

  • Michelle G.
  • Verified HomeBuyer
  • June 03, 2026
  • Liberty Hill, TX

Drees has beautiful homes and nice floor plans which we love about our new home. Quality of work done is pretty good though there are some areas that could improve compared to what we have experienced with other builders. Overall we are very happy

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Great plan and builder

  • Scott G.
  • Verified HomeBuyer
  • June 03, 2026
  • Austin, TX

We contracted with Dree’s for their build on your lot program using a Dree’s plan. Like with any business it always comes down to the people. Our builder Graham was very engaged and responsive. We are dealing with some post build issues but we are pleased with the responses to the warranty issues experienced. We would recommend Dree’s based on our experience so far.

Drees Custom Homes responded:
Scott - Thank you for your feedback and for choosing Elevate by Drees to build your home. We’re glad to hear Graham provided such engaged and responsive support throughout your build. We’re also happy to know our team has been responsive to your warranty concerns. Your recommendation means a lot- we’re grateful for the opportunity to build your home! ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

A Positive Experience Building with Drees

  • Eric G.
  • Verified HomeBuyer
  • May 27, 2026
  • Dallas, TX

We recently completed a home build with Drees, and overall it was a very positive experience. Building a home—especially from the ground up—is a complex process, and Drees provided a strong framework and team to guide us through each stage. From the beginning, their design process was well organized and allowed us to customize the home in a way that truly fits how our family lives. The quality of construction and attention to detail, particularly in the finishes and structural components, were solid and met our expectations for a high-quality build. Communication throughout the process was ...

Drees Custom Homes responded:
Eric - We are just delighted to hear you love your Elevate by Drees home! Our team strives to provide precisely the experience that you've outlined here. We appreciate you taking the time to share this feedback with us - we will be sure to share with our Dallas Elevate Team. If there is anything we can do to assist you please don't hesitate to reach out to Customer Care. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love it.

  • Charles B.
  • Verified HomeBuyer
  • May 27, 2026
  • Arlington, TX

We really think the project manager Preston makes the difference. Love the quality of our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drees is next level

  • John C.
  • Verified HomeBuyer
  • May 26, 2026
  • San Antonio, TX

You will not be disappointed with Drees. They are a premiere home builder in San Antonio. Starts with Salespeople to Construction manager through warranty process. We are extremely satisfied and proud of our Drees home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LOVE our New Home!

  • Doreen L.
  • Verified HomeBuyer
  • May 26, 2026
  • Georgetown, TX

Drees really builds a beautiful, and high-quality home! This home was already built, so we did not have input on design choices; and Tara and Jako are amazingly responsive to every question we've had. This has brought such peace-of-mind!

Drees Custom Homes responded:
Doreen - Thank you for taking the time to share your feedback! We are so happy to hear that you love your home and that Tara and Jako helped make your experience seamless. Congratulations! dreescustomhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying experience

  • Garrett S.
  • Verified HomeBuyer
  • May 13, 2026
  • Bulverde, TX

The home buying experience was a good experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great Home Builder

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2026
  • Dallas, TX

Had a great experience buying our latest home from Drees. It was intended as a inventory home and we came into the picture when the house was almost done. Drees team did everything they can to make as many changes as possible. We are extremely happy. There could have been some changes to the plan but since we were not involved from day 1 this is understandable.

Drees Custom Homes responded:
Hello - We're glad to hear our team was able to make some customizations for you, despite the home being a market home, and we're thrilled to hear you love how everything turned out. Thanks for taking the time to leave us a review, and congratulations on your Elevate by Drees home! ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty

  • Deborah K.
  • Verified HomeBuyer
  • May 04, 2026
  • Boerne, TX

Getting things fixed is taking way to long. Taking 4 to 5 weeks Getting floors fixed counter tops fixed or replaced. Floors are full of glue residue but nobody seems to care. So we have been on our hands and knees trying to clean it ourselves 1 person said aren't you going to put area carpets down anyway. Can't get hold of anyone for days. Even had electrical issues. Just want the stuff fixed is that to much to ask for in a million dollar home.

Drees Custom Homes responded:
Deborah - Customer satisfaction is extremely important to us, and we appreciate the opportunity to address your concerns. Our local team advised they are working with you directly to establish a timeline for repairs. If you need assistance in the meantime, please feel free to reach out to your Customer Care team by phone or email so we can continue to support you. ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Everyone was helpful, from sales to closing

  • Daniel C.
  • Verified HomeBuyer
  • April 29, 2026
  • Austin, TX

The sale process was smooth - the salesperson knew the product and helped with picking out colors and features. I was informed weekly during the construction phase, with pictures and descriptions. final walkthrough and closing were efficient.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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