- New homes
- Drees Custom Homes
- Reviews
- San Antonio, TX
Drees Custom Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Drees Custom Homes.
Read all 10 verified reviews from homeowners that built a new home with Drees Custom Homes in the San Antonio area. San Antonio homeowners have rated Drees Custom Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Drees Custom Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Drees Custom Homes in San Antonio Area
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Customer Reviews
The Money Pit!
- Jennifer C.
- Verified HomeBuyer
- August 05, 2026
- Bulverde, TX
The quality and value of this home was greatly inflated by the sales team and warranty team and then proven by the appraisal that was provided conveniently after we closed on the house. The entire process was rushed and I genuinely feel I got snookered into buying this home. I would tell potential customers to go elsewhere. We are in the process of staging the home and putting it back on the market. There is serious structural and sloping and pitching issues with the land that are going to require expensive repairs and I want out of the house before that happens. We had a call from a ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent service throughout
- Anonymous
- Verified HomeBuyer
- July 30, 2026
- San Antonio, TX
Everyone involved was friendly and able to answer all the questions we had.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
We love it!
- Anonymous
- Verified HomeBuyer
- July 13, 2026
- Boerne, TX
Great sales staff supported us throughout the building process with timely information. The project manager was exceptional as well. Home completed as promised in the timeframe outlined at contract. Service after closing has been excellent with follow ups as promised at Closing.
Drees Custom Homes responded:
Michael - We're thrilled that our Sales Team and Builder helped make your home building journey seamless and enjoyable and that our Customer Care Team is taking good care of you post close. This is exactly the experience we strive to provide! Thank you for sharing your feedback.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Decent Experience
- Blake S.
- Verified HomeBuyer
- July 03, 2026
- Boerne, TX
Drees sales staff was great, but the First Equity Mortgage experience was atrocious.
Drees Custom Homes responded:
Hello - We are so happy to hear your Drees team was excellent, however we strive to make financing easy through our in-house lender, and we are concerned that we missed the mark for you. In talking with our FEM team, they said they have reached out to you directly to help better understand your experience. Thank you for taking the time to share your feedback with us.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Drees Homes ~ A Positive Buying Experience
- Michael J.
- Verified HomeBuyer
- June 25, 2026
- Boerne, TX
The Drees Team Jillian, Alex and Rey were thorough and responsive to all our requests throughout the buying process. All aspects of the purchase of our home were handled in a professional manner. We would highly recommend families to consider Drees for their next home.
Drees Custom Homes responded:
Michael - We are so happy to hear that Jillian, Alex and Rey made your home building experience enjoyable! We have shared your feedback with the team so they know their hard work did not go unnoticed. Thank you for taking the time to share your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed With Post-Closing Experience
- Rommy D.
- Verified HomeBuyer
- June 23, 2026
- San Antonio, TX
Carlos did a great job during the buying process and was always helpful and responsive. Unfortunately, my experience after closing has been disappointing. I’ve dealt with ongoing roof leaks, water intrusion, interior damage, and concerns about the quality of the repairs. While the sales experience was positive, the issues after closing have taken away from what should have been an exciting homeownership experience.
Drees Custom Homes responded:
Rommy - While we are happy to hear you had a great experience with Carlos during the sales process, we are sincerely sorry that your post-close experience has not been in line with the level of quality we strive to provide. Please know our leadership team has reviewed your feedback, and our Division President advised that our team is working on a resolution regarding your roof and will be reaching out to you directly as soon as possible. If you need anything in the meantime, please do not hesitate to call or email Customer Care.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Drees is next level
- John C.
- Verified HomeBuyer
- May 26, 2026
- San Antonio, TX
You will not be disappointed with Drees. They are a premiere home builder in San Antonio. Starts with Salespeople to Construction manager through warranty process. We are extremely satisfied and proud of our Drees home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying experience
- Garrett S.
- Verified HomeBuyer
- May 13, 2026
- Bulverde, TX
The home buying experience was a good experience
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Warranty
- Deborah K.
- Verified HomeBuyer
- May 04, 2026
- Boerne, TX
Getting things fixed is taking way to long. Taking 4 to 5 weeks Getting floors fixed counter tops fixed or replaced. Floors are full of glue residue but nobody seems to care. So we have been on our hands and knees trying to clean it ourselves 1 person said aren't you going to put area carpets down anyway. Can't get hold of anyone for days. Even had electrical issues. Just want the stuff fixed is that to much to ask for in a million dollar home.
Drees Custom Homes responded:
Deborah - Customer satisfaction is extremely important to us, and we appreciate the opportunity to address your concerns. Our local team advised they are working with you directly to establish a timeline for repairs. If you need assistance in the meantime, please feel free to reach out to your Customer Care team by phone or email so we can continue to support you. ...
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Poor
- Anonymous
- Verified HomeBuyer
- October 29, 2025
- Boerne, TX
Too many things promised leaving us without in the end. They seemed to rush through process without fully knowing enough to explain items/not allowing the experts such as tradesmen to fix issues. They hired handy man which showed the below average work that they wanted us to settle for.
Drees Custom Homes responded:
Hello - Please know that quality and customer satisfaction are of the utmost importance to us, and we are sorry to hear that we missed the mark for you. Should you have any specific concerns regarding your home, please reach out to Customer Care via phone or email so that we can assist you as quickly as possible. ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
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