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Drees Homes Reviews
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What Homeowners Have to Say About Drees Homes.
Drees Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Homes 661 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Horrible experience!
- Anonymous
- Verified HomeBuyer
- January 31, 2023
- Thompsons Station, TN
Quality is subpar to say the least. Aesthetically the house is beautiful until you get into the details. Oversight on issues is non-existent and there’s no follow through. I would never recommend a Drees home.
Drees Homes responded:
Hello - Please know we take customer comments like this very seriously, and we have shared your review with our Nashville-area leadership team so that they are aware of your feedback.
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 1
Great experience
- Arturo S.
- Verified HomeBuyer
- January 31, 2023
- Raleigh, NC
Great house, great experience overall
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I don’t know what you want. What is a title.
- Jerry D.
- Verified HomeBuyer
- January 31, 2023
- Cincinnati, OH
Everything went well. We are happy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My buying experience
- Maria E.
- Verified HomeBuyer
- January 26, 2023
- Walton, KY
Hi, I would just like to say that Carter was amazing. He really despa Medal of Honor (or a good bottle of wine) for his endless patience with me. I had 2 other failed attempts at buying another home but he continued to work with me each time I came back trying again. Thankfully I was able to get into a condo and I am extremely happy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner
- Justine L.
- Verified HomeBuyer
- January 25, 2023
- Burlington, KY
Great sales rep, construction colleagues, overall good experience
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Patricia W
- Patricia W.
- Verified HomeBuyer
- January 24, 2023
- Batavia, OH
Great experience and good workmanship! Drees stands by their homes and cares about resolving any issues you may have!!!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Very poor experience, especially finance division
- George P.
- Verified HomeBuyer
- January 24, 2023
- Saint Augustine, FL
Don’t give time expectations that are unrealistic considering materials delay. Options, like roof colors and house are poor!!! Black roofs should be banned in souther states like Florida. They Waste Energy!! Options like solar operated roof fans should be an option. Why do I have to now hire a roofing contractor to install these vents by putting holes in roof you just completed?? You lack any knowledge of solar orientation to helge conserve energy- for windows, heat pump, etc. Builder does not communicate with finance and finance did not communicate with title closing staff. Two people had ...
Drees Homes responded:
George - Thank you for taking the time to share your thoughts with us. We have shared your review with our Jacksonville-area leadership team so that they are aware of your feedback. Additionally, we have shared your review with the appropriate people on our lending team so that they are aware of your experience. Please know we are always looking for ways to enhance the home building and financing experience. ...
Total Score 1
Quality 4
Trustworthiness 3
Responsiveness 1
My experience with the Construction Foreman was excellent.
- Michael M.
- Verified HomeBuyer
- January 24, 2023
- Alexandria, KY
Don't assume the Sales Agent has covered all of your options. Investigate other homes of your model selection. This is also true with the closing agent. their job is to move through the closing quickly because their revenue is depended on how many closings they complete. The one lesson I learned (again) Buyer Beware!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Happy buyer
- Judith W.
- Verified HomeBuyer
- January 22, 2023
- Florence, KY
Love the condo and community
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointing
- Anonymous
- Verified HomeBuyer
- January 20, 2023
- Arrington, TN
Love the floor plan but very disappointed in the quality of workmanship and lack of follow through from builder.
Drees Homes responded:
Hello - Please know that we are always looking for ways to improve the home building experience, and we appreciate you sharing your thoughts with us. Additionally, our Customer Care Team is always happy to assist you; please feel free to reach out to your Customer Care Representative if you have any specific concerns. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Not the best experience.
- Anonymous
- Verified HomeBuyer
- January 17, 2023
- DUMFRIES, VA
Overall Drees provided a good product in the end. Unfortunately, you’ll have to watch everything they do and constantly fight with Drees to get what was promised.
Drees Homes responded:
Hello - We take customer reviews like this very seriously, and we have shared this feedback with the appropriate people on our leadership team so that they are aware. Please feel free to reach out to your Customer Care Team if you have any specific concerns.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Drees home buying experience
- Anonymous
- Verified HomeBuyer
- January 16, 2023
- Saint Augustine, FL
We liked the experience all the way from booking the home to completion. We are impressed by the constant communication about the home construction progress and delivery related issues or concerns. The quality of the construction is good and surely can be better on finishing touches.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Nelson
- Nelson R.
- Verified HomeBuyer
- January 12, 2023
- Union, KY
Everyone was very pleasant and helpful.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Medium quality and responsiveness to work needing completion.
- Anonymous
- Verified HomeBuyer
- January 11, 2023
- Thompsons Station, TN
I believe the builder tries to meet the needs of the homeowners, but they just have a hard time getting individual subcontractors and workers to come at scheduled times to complete the needed work on the home. We have been in the home about two and a half months and still have lots of items that need repairing or completion, but we are still waiting on individuals to show up. The quality would be better if the subcontractors work was supervised more closely by the project managers.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Great
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Brownsburg, IN
I really enjoyed working with the whole Drees team- a great buying experience
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Interesting process on buying new construction
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Stafford, VA
I do not have any comments.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Joe is a good builder but the sub contractors just don't care about the quality of work they do.
- Eugene C.
- Verified HomeBuyer
- January 08, 2023
- Frederick, MD
Definitely get a private inspection done!. The sub contractor(Atlantic Building) that fixed my doors don't care about the work they did. Front door has been having locking issues. Drees put in an order for them to fix and i have had to technicians here but still need a replacement jamb. The first Atlantic worker had the attitude like I was bothering them with my report for the front door to be fixed. All the screws on the interior door locks installed were not tightened. A month and half after move in, the owner's bedroom door lock fell off. The door lock on the second bedroom got very lose ...
Drees Homes responded:
Eugene - Thank you for taking the time to share your thoughts with us. We have shared your review with our Washington DC-area leadership team so that they are aware of your feedback. Please know our Customer Care Team is poised to complete your 90-day follow up next month; in which we will be happy to assist you with any concerns you may have. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Positive Experience with Zen
- Anonymous
- Verified HomeBuyer
- January 03, 2023
- Raleigh, NC
Our experience with Drees Homes was great! Zen was our builder and he did a fantastic job as our project manager. There were things that were not addressed in our final walk-through, finishes that were not exactly to our liking, but overall our experience with this group was positive. This was our first time buying a house, so this gave us insight into what we will need to do for next time!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Fantastic builder!
- Melanie T.
- Verified HomeBuyer
- January 03, 2023
- Lebanon, OH
I would recommend Drees to anyone looking to build a new home. Their customer service is outstanding, and they built a quality home that we just love! Every step in the process was communicated and made the process very easy and enjoyable. Drees was very flexible and willing to think "out of the box" when we had special requests that weren't on their list of options. We are thrilled with our new home and would highly recommend Drees!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good overall experience. Would build again with Drees.
- Jerad M.
- Verified HomeBuyer
- December 29, 2022
- Valley City, OH
All in all, a good experience.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Andy and Larry were great!
- Shawn M.
- Verified HomeBuyer
- December 29, 2022
- Conneaut, OH
Very quick to respond and fix issues
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Professional, Responsive, Informative, and Wonderful to Work With
- Teri K.
- Verified HomeBuyer
- December 29, 2022
- Brentwood, TN
The entire Drees Homes team was absolutely wonderful to work with during the construction of our new home using the Build on your Lot program. A special thank you to the realtor, Design Center staff, and builder - all were extremely professional and responsive to all our questions during the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It could be worse
- Jeffrey N.
- Verified HomeBuyer
- December 29, 2022
- MIDDLEBURG, FL
For better or worse another's experience may vary ...my wife and I started our Drees process in September 2021. We took possession of our home Oct 31 2022. The biggest delay was 4 months for windows. Drees would like us to believe it was a supply chain issue however every other house around us started building after we did and got their windows seemingly on time but certainly no one else waited 4 months. We personally believe someone messed up and didn't order them on time or at all until much later. There were a number of administrative errors from the start down to the time closing. The ...
Drees Homes responded:
Jeffrey - Please know we take reviews from our homeowners very seriously, and we have shared your thoughts with our Jacksonville-area leadership team so that they are aware of your feedback. Unprecedented demand for new homes - coupled with supply chain issues - has created unforeseen conditions for the home building industry. We are working vigorously with our suppliers to try to minimize delays as much as possible. Additionally, our Customer Care Team will be happy to go over your concerns during your 90-Day follow up. Please feel free to call our Customer Care Team, should you need anything in the interim. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Don&Pat
- Don H.
- Verified HomeBuyer
- December 27, 2022
- DUMFRIES, VA
Aaron is incredible l love the Christopher home only issue is the sound proofing. Brooke was helpful, available and informative.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Frank
- Francis Z.
- Verified HomeBuyer
- December 27, 2022
- Hinckley, OH
Overall it was extremely pleasant until the end with a variety of issues that needed to be completed prior to close, a few needed to be done two or three times to bring it to a satisfactory level. Our contractor was responsive but the business and customer support definitely was less than ideal. And the preferred lender to which Drees has equity shares/operates separately from construction was very unreliable, resulting in confusion and extreme frustration as “good to close” was definitely fluid and difficult at best. Overall it is a beautiful home and no new construction is perfect and as ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Narrow Reviews by Area
- Akron, OH - Coming soon!
- Cincinnati, OH (242)
- Cleveland, OH (89)
- Indianapolis, IN (83)
- Jacksonville-St. Augustine, FL (50)
- Nashville, TN (80)
- Raleigh-Durham-Chapel Hill, NC (53)
- San Antonio, TX - Coming soon!
- Washington, VA (58)
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