Drees Homes Reviews

Second time customers with Drees. Very pleased overall.

Makes sure all is complete prior to closing. Even though I did a walk through the week before I was assured that all maintenance that showed would be completed prior to closing. When I walked through the day before closing the work had not been done yet. I was given a lot of assurances that they would get on it immediately but it took 2 months before any of the work was completed. I am still waiting on a ceiling light to be replaced and it has been 3 months now. "The only way I was able to get anything done was to go to the sales manager and she called people and got it done. Otherwise, I think I would still be waiting. ... More

I am very excited that Drees is building my home!!

An excellent experience with the builder and a high quality product.

You have to watch what they do closely. There were numerous mistakes that were made on the building of our home. They don’t address the issues right away either. Try wait until everything is done and then have a “fixing crew” come back to fix the issues. Bit not everything can be addressed that way and so some of our finishes did not turn out the way we would have liked. We have lived in our home for 3 months now and they still have not fixed items that we told them to fix before we closed. Despite all of the publicity surrounding them I don’t really feel like Drees cares about it’s customers. ... More

The workmanship is horrific

Overall my experience was pretty good.

Drees was wonderful to work with from start to finish. We had a great experience, and you can’t beat the quality!

Selection experience was really bad. And back yard you need to re do it again if you want a decent yard

Logan and Ben took excellent care of us every step of the way. We had always heard “If you want to put stress on a marriage, build a house”. But that was not the case with Drees. We absolutely loved our experience and love our new home.

Drees was very considerate to make the closing date as per my need. The building process was very transparent and received timely updates.

Responded to problems in a timely manner

Workmanship of contractors- below my standards they would have to come back multiple times to fix items that should have been done correctly the first time such as erecting a Piller to be straight! Things like that where you could see visibly to any person walking by the home. Frustrating process to watch and realize this continues to delay the build. They needed to be babysat and checked each day but even checking it at the end of the day the work it would be too late as the work would have to be redone or corrected.

The overall final product was decent without too many issues - some of which were encountered with COVID-19 issues, but the communication throughout the entire process was terrible. Issues arise and we understand that, but all we asked for was to stay informed and updated but that was never the case and we had to follow up numerous times to get answers.

Disappointed that no changes could be made even tho the carpet was not in. Buyer pulled carpet and replaced it before moving in. Selections were all done “on the cheap” ...Low grade carpet, no hardware on the cabinets, no stationary tub, or rough-in for one, no window sills. Who builds a &250K+ home without these basics? LOTS of issues with high humidity. Had to purchase a dehumidifier to bring humidity levels down Because of high potential for mold. 36” Door to pantry was too deep to walk through walk-in pantry. Buyer installed a louver door after closing...which should have been done before closing. That was a BIG design flaw. The door cost less than $100, to replace and now it works as it should with full access to the pantry. That should have been done by Drees before closing. Basic construction seems okay. It was just all the other stuff that was both costly and annoying to complete after closing. That is why the less than stellar ratings were given. ... More

Overpriced lots and options. Did not meet my expectations

Drees has a lot of upgrades available . During meeting with marketing manager , Be sure you ask for all construction and framing related upgrades and get it added before signing off agreement . They didn’t told us in advance so being first time buyer we missed some important upgrades . The quality of material and construction seems to be good and value of money . The Design Centre staff is really good , flexible and will tell you all information upfront.

The open floor plan is very good, comfortable, practical and modern. I loved that I could choose the colors, flooring and the kitchen cabinets package. The selling team was great, very professional and always responded in timely manner if I had any questions. The two months check was done professionally on time and the issues were fixed fast. Very happy with my purchase and would recommend Drees to others.. Thank you!

Laundry room door needed to be relocated to allow access to the washing machine. Drees very helpful but still waiting for the repair probably due to current shortage of workers.

Overall great experience. But we felt like there's a disconnect between the salesperson and the design center specialist/package.

Overall, 4.5 stars. We were very lucky to have an incredible Market Manager, Designer, and Builder. Best in the business! Upper management for Drees falls short of listening to their team and understanding the real issues in the field and the customers concerns.

Getting issues that were done poorly, incorrectly or not at all (some I realize were material b/orders) so we could move in, then takes weeks-months for resolution. Being told "We'll take care of it" needs to then be followed with a definitive "By whom and by when". There is a 60 day follow up that should be done within 2 weeks, not 2 months, for a $560K house. Time, thus closing on the house, is way more important to Drees than quality at time of possession.

Overall, extremely disappointed with the poor quality of craftsmanship and lack of attention to detail. For the price of the home, there are far too many issues and quality issues to be pleased.

The quality of workmanship was no where close to what I expected from Drees. Trusting Drees and their partners became harder and harder as time went out.

very disappointed by quality of material and labor used in the building the house