Fulton Homes Reviews in Phoenix Mesa, AZ

My realtor call me and told me about the Cooley Station homes. She said it had everything I wanted and its is a great area . I was living in California so The next day I had my daughter look at the home because she lives in the Phenix area. She call me and I purchased the home right then from my phone. When I move in I was very pleased with my purchase.

The persons I dealt with were responsive to my questions and concerns from beginning to end, always respectful and forthright in their answers and responses.

Always available to answer questions n concerns

The process was smooth and was kept up to date as the project moved along. However at the end when things needed to be fixed or addressed just felt like the ball was dropped. I would buy from the builder again and options to completely customize the home. I understand that this time of buying had been crazy and I’m sure before this the level of service for home deliveries was better then it has been lately. Our house was not cleaned and when asked for them to clean it they kept claiming it was and it wasn’t. So we had to move it to a house that was not cleaned and minor fixes where left undone. Again I know that this was probably not the case pre-covid. We love our home and the community. ... More

Beautiful homes, builder makes sure to correct any flaws.

Sale staff are honest and direct. Construction truly does their best to address issues. Folks at the design center are not pushy at all. Never felt like they were trying to upsell me. Pretty smooth experience from start to finish!!! Included features in the home were worth paying for, not having to deal with blinds and fans afterward.

The sale process with Beth was a breeze and she did her best to always answer our questions up front and give us straight answers even though the news was not always great. All that keeps me from making this a full 5 star review is once the sale process was over and we signed the fixes and some minor issues were rushed. Nothing that was overly detrimental, but the quality assurance was lacking. All in all, I am happy with my home and hope it holds up.

The reason I'm giving 3 stars in responsiveness to issues is because I still dealing with issues that I reported during the final walk through on December 28 2020 that is more than two months ago.

The Fulton team is wonderful, everyone went above and beyond to deliver and incredible home! We loved the pricing, location and customization available for the home! Our only set back was some damage to home upon delivery that didn’t seem to be addressed properly. This included incorrect paint for cabinets that were scratched and a broken tub spout in the bathroom upstairs which we are over a month in waiting for the repair.

Great people to work with Beth & Philip alway their to answer our questions, no matter how many times we called for updates. Friendly and professional.

From Tracy in sales to Josh on the building end the entire process was seamless, best experience I’ve had in home buying and this is my second Fulton home.

Fulton Homes are among the best in the state. Excellent value and quality - the design center was almost overwhelming with the choice of selections. They made it easy to stay within budget and the build time was on-point.

The customer service guy was the best!

We have had issues with some of the tasks we have asked to get done at closing. Which took over a month to address. The landscaping vendor that handles the turf has already been called back due to poor craftmanship. The communication with Poco Verde is one of the worst that I've experienced.

Everything went very smoothly

This was a great experience, from the sales rep (Larry), the design center coordinator (Cindee), to the project manage (John). If the is one miss, it was with the painter. We had bare spots in some areas and paint where it wasn’t suppose to be, on ceramic tile and grout in numerous places. Of course there were some other issues, but so minor, they don’t need mentioning. In addition, John was, and is, all over those.

This is our second home with Fulton. We love Fulton high quality homes

Throughout the entire process I met so many new people whom are very knowledgeable, professional, positive and fun. From the salesman, to the decorator, loan officer they suggested and final inspector everyone was beyond helpful, kind and I value meeting them and they help they gave. The only person who was not very friendly was the contractor they originally had on my build. He seemed very nice in person but on the phone was did not respond to questions I had multiple times. Other times he did respond he was very short with me and rude which is why they received only 4 stars on Responsiveness to issues. Other than that I had a great experience and I love my new home. ... More

Great build and options. Happy with .home

We don’t have one.

Well this is my first time buying a brand new home is great to now that we are in good hands Fulton Homes they great builders the are very professional and responsible my wife and I we are real happy we Th service and guaranteed of the home tank you for you support

I've heard good things about Fulton homes from co-workers to friends. It's true. They're well built. They respond to issues in timely manner.

The foreman for our build was great, super responsive, patient, and accommodating. Sales people were also quick to respond and pleasant. Any potential issues were addressed and resolved with no issues. Overall good experience with a new build during a busy market time. Thank you!

We entered into this process expecting it to be akin to getting teeth pulled. Instead we were walked through every step with a bevy of information and every single question answered. We were encouraged to check in on progress whenever the build team wasn't there, which we did every single Sunday. I was able to ask all my annoying questions along the way that were really born out of curiosity. Now only were they responsive to my endless list, but I got extremely engaged responses with answers to questions they knew would pop up through discourse. Wonderful experience!

I purchased a new build configured by a buyer that cancelled due to COVID so I only worked with them from home build completion to move in. They are extremely professional and honest. Even bad news is delivered accurately with clear next steps. I look forward to building with them in the future.