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What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 1140 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

star-rating

1140 Reviews - 82 Communities

5 ★(808)

4 ★(148)

3 ★(94)

2 ★(48)

1 ★(42)

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

star-rating construction manager kept us well informed

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Darren B.
  • Forney, TX
  • June 15, 2021

Great service from start to finish.....is our second Highland Home and have had positive experiences with both to date.

star-rating Awesomeness!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jesus R.
  • San Antonio, TX
  • June 15, 2021

Our family's experience with Highland Homes was interactive, timely, and personal. I would absolutely recommend a Highland Home. When the team at Highland met with our family initially to the day we closed was a positive journey.

star-rating A Pleasant Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffrey K.
  • Celina, TX
  • June 15, 2021

Both our Sales Rep (Tracy) and Construction Manager (Mike) were professional and communicated clearly - in other words, our expectations were managed well. We closed as expected and could not be happier with our new home!

star-rating Highland Homes - The ladies that helped us in the sales office were amazing, helping

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kristopher L.
  • Austin, TX
  • June 15, 2021

The ladies that helped us in the sales office were amazing, helping us with every question or request we had and in a very timely manner, considering how busy they always were. Our PM was great as well, explaining everything in detail as we did our walk throughs, and answering any questions or concerns we had with any aspect of the house. Overall, we had a great experience. ... More

star-rating Quality from start to finish

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick M.
  • Austin, TX
  • June 15, 2021

The building project was flawless and accurately predicted. Of particular note was my experience with DANIELLE,LULA, JAVIER and HARRY. They each made the whole building experience as efficient as possible.

star-rating Sia, our sales person and Quentin our project manager.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Katherine P.
  • Oak Point, TX
  • June 15, 2021

My experience from beginning to end was excellent. I felt everything I was told was honest and trustworthy. I was kept in the loop every step of the way. Everything agreed upon was done. I couldn’t be happier.

star-rating Highland Homes - A conscientious builder of quality homes and great service.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Henry G.
  • Denison, TX
  • June 15, 2021

A conscientious builder of quality homes and great service.

star-rating Good communication throughout the building process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeff H.
  • McKinney, TX
  • June 15, 2021

Our builder and sales rep worked as a team to ensure we were kept informed throughout the build process of progress, risks and schedule impacts. Overall a great experience and we are very pleased with our new house.

star-rating Highland Homes - Highland Homes is very responsive, professional and organized

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Samir M.
  • Cypress, TX
  • June 15, 2021

Highland Homes is very responsive, professional and organized builder. We got to purchase new house from Highland Homes and we're satisfied with the quality. Their office staff in Bridgeland, Cypress are very friendly, they helped us several times to manage some issues before moving the house. Danny and Brett always responded within a few minutes which means they care about customers, solve immediately their needs. We definitely recommend Highland Homes if you're buying your dream house within your budget. ... More

star-rating Alicia and Shawn have been fantastic

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leonard W.
  • Northlake, TX
  • June 15, 2021

Alicia did a great job during the selling process and in assisting us in completing everything we wanted in our deal From our initial walk through to followup after we moved in Shawn has been very accessible and dependable on anything we need. Really outstanding builder and service. I highly recommend Highland homes. ... More

star-rating Highland Homes - Great place to buy a house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Clay K.
  • Denison, TX
  • June 04, 2021

Great place to buy a house

star-rating Great All Around

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Austin, TX
  • May 25, 2021

I don't have anything negative at all. We looked at several other builders prior to selecting highland - Perry homes, Ashton woods (I think is what they're called), David weekly, and probably a few more I forget the names - it wasn't even close to the 90ft. highland home floor plans. The height of the houses along with the detached garage, the fact that the standard 90 ft lot was a pretty massive lot, the 13 ft. ceilings were pretty much game changers b/c no one else really offered that. Perry you'd have had to pay 50k+ for a lot, and they're ugly houses (at least the one stories - no way would I pay over half a mil for one of their one stories), and really the same story for the other builders; just ugly houses. As far as the service - it really boils down to Danielle, Brady and Troy. All of these folks are absolute rockstars - Danielle helped us like beyond words in all the nuance questions we had and yeah, was extremely patient with us. Brady's the man - honestly don't know how one could keep up with all the houses and maintenance questions - I don't recall any of the 1 million things we wanted to change falling through the cracks - super good dude. Troy - even at the last minute - when selling our previous house was pushed back a week, he figured out a quick fix for our mortgage on literally the night before signing and still all went seamlessly. Troy also was super patient with all the loan questions we had. I don't know if we'll ever build again, namely b/c it was a long process, but if we did, and highland built some even bigger homes (b/c I mean we're not going to downgrade at this point!), I'd for sure be happy to build with highland again. It's also amazing that I'm writing this review - I don't write reviews, but I'm happy to write one for these folks. I'm sure they know who's writing this too ;) hi y'all, thanks for everything and hope this review gets y'all some recognition. I'm putting anonymous b/c I want them to think about who's writing this haha. ... More

star-rating Highland Homes - Great experience from start to finish.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Northlake, TX
  • May 25, 2021

Great experience from start to finish.

star-rating Highland Homes - Great costumer service and designs.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cesar G.
  • San Antonio, TX
  • May 25, 2021

Great costumer service and designs. We love our home!!

star-rating Overall Top Notch Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Penley M.
  • Kyle, TX
  • May 25, 2021

We were kept informed at every step in the home building process. Problems come up in any big project, so I focus on how the issues are dealt with. Highland Homes addressed and fixed all the problems that arose with professionalism and care. Highly recommend this builder! ... More

star-rating Highland Homes - easy to reach out to

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Renee R.
  • Forney, TX
  • May 20, 2021

easy to reach out to

star-rating Highland Homes - Everything great and we are so happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raul S.
  • Waxahachie, TX
  • May 20, 2021

Everything great and we are so happy

star-rating Excellent Service and Quality

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James K.
  • Celina, TX
  • May 20, 2021

Anna in Sales and Ian in Construction were both awesome to deal with! Always on top of everything and made sure the entire process was quick and easy. We are super happy with our new Highland Homes house at Mustang Lakes!

star-rating Great Value and Workmanship

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Adam A.
  • Aubrey, TX
  • May 19, 2021

The builder did their best to stick to the schedule even with the bad weather in Texas (snowstorm). When we moved in we had an opportunity to point at any small details that needed to be addressed. The builder came back in and made sure they addressed the details and the house was 100 percent move in ready. ... More

star-rating Excellent experience from start to finish

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert P.
  • Celina, TX
  • May 18, 2021

Having built a house in the past, and experiencing a builder who was slipshod and unpleasant to deal with, we were thrilled with our process with Highland Homes. Not only have they been responsive throughout, but the quality of our home is something we continually enjoy as we get settled. We've been continually glad that we chose Highland, and equally happy with the people we've worked with through the process. We bought an already-built Highland home in the Austin area, so we already knew they build great homes, but this one is even better than our previous home, and we recommend them to everyone we meet. ... More

star-rating Highland Homes - We encountered some issues along the way between Sales and Build

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • David W.
  • Prosper, TX
  • May 18, 2021

We encountered some issues along the way between Sales and Build process but they were all responsive and resolved. Overall a really good experience. Highly Recommend.

star-rating Well engineered house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerald M.
  • Lago Vista, TX
  • May 18, 2021

Building was very well handled by the project manager Eric.

star-rating The way our builder was very responsive and informative.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edrain G.
  • Willis, TX
  • May 18, 2021

They take care for their home buyers and the team that we worked with was phenomenal. From Mr. Jeff our salesman with his knowledge, Mrs. Judy with her wisdom, Mrs Jessica our design center coordinator which has a gift for making a home beautiful and fit to you, and finally Mr. Brian for building my family our dream home and keeping us in the know throughout the entire process and even after the house was built still tend to our needs. I want to thank them for all that they do. We love our Highland Home! ... More

star-rating Highland Homes - Great customer service, great first impression!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alexandra V.
  • Willis, TX
  • May 17, 2021

Great customer service, great first impression!

star-rating Professional Sales Staff / Credible

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael B.
  • Bulverde, TX
  • May 15, 2021

Excellent experience. The sales staff was extremely professional working with us through the entire process. The site superintendent took "personal pride" in the build out of our new home, working with the contractors insuring everything was correct. Having built a previous home with a different builder, I cannot speak highly enough of our experience with Highlands Homes. ... More