Highland Homes Reviews

They really did a outstanding job and helped answer any questions I had

Contracting the home was flawless, property was three months delayed, construction was good except on a Few communication issues and closing had issues (communication between sells agent and finance group)

Smooth process. Issues all addressed. Excellent responsiveness. Very trustworthy company.

Our Construction Manager, Bobby *****, continues to be an amazing partner. He is very responsive and always professional.

This is my first highland home and it will be what I look for if I ever move. They have been nothing but amazing to deal with and accommodating at every front.

I had a fantastic experience with Highland Homes from start to finish. The entire process was smooth, and the team was always responsive and professional. I absolutely love my new home and am very satisfied with the quality.

We recently built our dream home in the Two Step Farm community with Highland Homes, and we couldn't be happier with the experience. From the day we first walked into the model home until the day we received the keys, the entire process was smooth, organized, and enjoyable. We want to give a special thank you to our Sales Counselor, Tim *****, and our Project Manager, Eric *****. Tim made the home-buying process exciting and stress-free. He was always welcoming, knowledgeable, and patient, taking the time to answer every question we had and helping us make informed decisions. We always felt like he genuinely cared about helping us find and build the right home. Eric did an exceptional job managing the construction of our home. His communication throughout the build was outstanding, and his attention to detail and commitment to quality gave us complete confidence that our home was in great hands. He kept us informed every step of the way, addressed our questions promptly, and made sure everything met the high standards we expected from Highland Homes. Building a home can be overwhelming, but Tim and Eric made it an exciting and memorable experience. Their professionalism, honesty, and dedication to customer satisfaction were evident from start to finish. We are incredibly grateful to Tim, Eric, and the entire Highland Homes team for helping make our dream home a reality. We absolutely love our new home in Two Step Farm and would highly recommend Highland Homes to anyone looking for a builder that delivers outstanding quality and truly cares about its homeowners. Thank you for making this such an amazing experience! ... More

Excellent service and response to all inquires, especially after sale follow ups to ensure everything is satisfactory.

I worked with Christine and Ericka for sales. They were pretty responsive and helpful. Provides thoughts and suggestions. Then got to work with one of the best construction manager, *****. He was super attentive and knew even a small thing from his memory. He made sure all my concerns were addressed by respective parties. He even provided with suggestions that really matters and helped me save some bucks on useless stuff.

Buying our home with Highland Homes was a great experience from start to finish. The entire team was professional, knowledgeable, and responsive throughout the process. They took the time to answer all of our questions, kept us informed every step of the way, and made what could have been a stressful experience feel smooth and organized. The quality of the home have met our expectations, and we appreciated how committed the team was to making sure all our requests were met. Their customer service and communication really stood out. We are grateful for the positive experience and would confidently recommend Highland Homes to anyone looking to build or buy a new home. ... More

We were under the impression that Highland Homes is the best builder in the DFW metroplex area. Apparently, we were wrong. We have been in our home for approximately 30 days but have been faced with several issues. We have had to call the plumber twice, balance the air twice and multiple paint touch ups. Overall, we feel there was severe lack of supervision from Highland Homes construction team. We have had an excellent sales experience but the construction experience wasn't the best. Our garage door is already creaking.

I'm a month and a half in on my new home, my thermostat was placed in the master bedroom, which is causing humidity in my home. My AC was also installed wrong per the AC company. I would have my thermostat at 69 and it felt like 75 degrees in my house. My toilet seat in my son's bathroom was stained yellow before use. Master bathroom toilet seat has paint drippings on it, just found that. My toilet in the master bedroom was also leaking because the tank was never screwed in properly.

We love the floor plan of single story with very high ceilings. Makes the home feel much larger than it is. Narrow doorways and smaller secondary bedrooms are not an issue. Generously sized windows across the back is the main focus. We love nature and enjoy living with in it.

Big or small we were encouraged to point out concerns we had as we saw them come up. Our builder was very responsive with every concern and questions we had during the building process. Almost every issue he was already on top of when we sent him a message. He has still been very supportive with questions we have had arise since closing.

Gracie and Clint have been excellent

The customer service was top notch

Professional and friendly communication from Sales, Construction, and Lender. We felt informed and valued throughout the entire process and we LOVE our Highland home!

I love my home.

Our builder was amazing and Mindy was amazing, we almost walked from highland homes due to our bad experience in Celina, but Mindy reassured us that we will be taken care of.

From start to finish it was a great experience working with the team at Highland Homes. They were there every step of the way if we needed anything or had any questions, couldn't have work with a better team than the builders at highland Homes. The options we had with add-ons and the quality of products were exceptional.

First of all, ***** our Construction Manager is absolutely the BEST there is. He has went over and beyond in ensuring things were done efficiently and with quality. Our lender Cheryl was amazing, patient and diligent! And it all started with ***** who was incredible to work with. We are truly appreciative of the Highland team. I would suggest dedicating someone to walk your buyers through what’s next or what if after they have purchased a home.

From contract to move-in, the communication, responsiveness, and follow-through were outstanding. Every question and concern was handled quickly, and it was clear the team genuinely cared about delivering a quality home and a smooth experience. Their professionalism and sense of urgency made all the difference, and I would confidently recommend them to anyone looking to buy a home.

From the very start, our experience with Highland Homes in ***** was absolutely amazing. We were downsizing and selling our long-time family home in ***** to build what will be our final home.The entire sales and design teams were absolute perfection. ***** and ***** truly listened to our needs from day one. In fact, it was ***** who carefully heard what we were looking for and recommended the exact floor plan we had in our heads. Selling a home while building a new one comes with plenty of bumps along the way, but Highland Homes stood right next to us to ensure we made it to closing. ***** even listened and supported me when things were completely out of her control, offering excellent insight on what to do to get our Frisco home sold so we could close here.Once construction began, ***** was incredible to work with. He has a wonderful demeanor and handles stressful situations and difficult topics with total ease. While every new build has a few minor items left to be taken care of, the overall experience was outstanding. I would highly recommend Highland Homes to anyone looking to build! ... More

We had a great experience building our home with Highland Homes from start to finish. The entire process was well organized, and the team kept us informed every step of the way. Everyone we worked with was professional, responsive, and genuinely cared about making sure we were happy with our new home. A special thank you to our construction manager, *****, who went above and beyond throughout the build. He was always available to answer our questions, kept us updated on progress, and made sure any concerns were addressed promptly. His attention to detail and commitment to quality gave us a lot of confidence throughout the process. We also want to thank our sales counselor, *****, who patiently answered all of our questions at the beginning of our homebuilding journey. As first-time homebuilders, she made us feel comfortable and confident every step of the way. Her knowledge, responsiveness, and willingness to help made getting started so much easier. Building a home can be stressful, but Highland Homes made it a smooth and enjoyable experience. We love our new home and are so grateful to *****, *****, and the entire Highland Homes team for making our experience such a positive one. We would gladly recommend Highland Homes to anyone looking to build. ... More

As a first time home buyer I was skeptical about building. I had heard horror stories and was even asked why I would do that. Highland completely changed any negative thoughts I had about building. The speed, responsiveness, transparency, and quality of work was exceptional. I hired my own third party inspector and the inspector was even extremely impressed with ***** work and noted that Highland not only presented no red flags but went above code requirements and did additional things to ensure home efficiency and longevity. My first electric bill reflects the quality and efficiency of ***** product. ... More