Highland Homes Reviews

Entire team has been very responsive and helpful

Excellent experience at all stages. Highland was able to accommodate our design changes and requests for customization at fair prices and flexiblity with our special requests. Finish has been top notch and the few minor issues that we found have all been addressed and resolved quickly and freindly. I've enjoyed my experience with each and every Highland employee from sales, to design to construction!

Finish work and muniltipul other problems found with the house.

Our flooring seems to squeak quite a bit. It makes the floor feel cheap. Some issues with the cabinets such as them not being aligned or drawers touching each other. The landscaping died out soon after moving in even though we had the sprinklers on. There is always mud where the fence is due to poor drainage!

I had a great home buying experience with Highland Homes. From my first visit to the lovely model and working with a great sales counselor through each phase of the building process, I was pleased with the journey. There were several wonderful floorplans to choose from and I am delighted with the one I chose. The amenities included, as well as the quality of workmanship is excellent. I am proud to be a Highland Homes homeowner.

As a Realtor myself this was an excellent home buying experience. Everyone was very responsive and helpful. It was very easy to work with this builder.

Reece and Jeff are two of the best in the business. Excellent value without corners cut, and exceptional workmanship. Our home is the difference between working with a craftsman versus a contractor. Highly recommended!

Good experience overall, would recommend Xavier

Everyone was extremely helpful and positive. They did everything they could to make our experience pleasant. Megan and Jeff were fantastic. The Mortage team was also great.

Highland Homes is amazing!! They went above and beyond for my husband and I. This was an overall wonderful experience, so greatful!

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Spencer and his team were great

went above and beyond in what was expected in the purchasing of our home

Good experience so far. Quality looks better and worth the price you pay for.

They get you in, sometimes forget about you and after closing is when you find the carelessness in some of the installs around the house. By then it's too late and you have to live with it.

The best experience I've had buying a home. From the sales rep, to working with the builder, to the design expertise, it was fantastic from start to finish. They went above and beyond for us.

Fantastic experience from start to finish. Special shout out to Patty, Shane, James, and Doug for helping us through the process. Chris did a great job closing the home as well.

We moved from out of state and were not able to visit during the majority of the build process. Lula and Javier both made this process seem easy and worry-free. After living in the home a couple months now, we are amazed by the quality of the build and still haven’t been able to find any issues. Every minor detail that needed to be corrected before we moved in was done so in time to keep the build right on schedule. Our next home will be build with Highland Homes!

Worst experience ever as a 1st time homebuyer!

This was my second time buying a home and it went very smooth. This was the first time I've had to sell a house and buy at the same time. Highland Homes was very flexible by allowing me ample time to sell our previous home, and was understanding when it took a little longer than expected during the COVID pandemic. Ethan was easily the best part of the buying experience. He was extremely responsive and transparent about the whole process.

This home buying experience from beginning to end and beyond has been the best buying experience of my life. The professional team at Highland Homes is the very best in class. If we ever build another home I would make sure Highland was available. It’s absolutely incredible that with so many moving parts that the execution, follow through and customer satisfaction is 100% It’s a real testament to Ownership and Leadership in this organization because it runs through the entire company culture.

During the home buying process, especially getting ready to close, we were repeatedly told that highland homes stood behind their work and the home. Repeatedly we were told that if we had any issues just get in contact with Castin, the person that was in charge of our construction, and the countless warranties. Well we have had several minor issues, but issues nonetheless, that we have reached out to get fixed. Nothing has happened. And one of those issues I am not sure is that small. From the beginning an area of our yard has experienced flooding, Castin said it would be fixed before we moved in, yet that certain area of our yard is a mud pit. The house is beautiful, we truly believe we got a good deal, however, we are very disappointed with the service we have received afterwards. If we were to be on our after purchase and highland homes wasn't going to take care of any issues, then that should have been expressed. Instead we were misled. ... More

The beautiful new community, the quality of home and the way how it is beautifully built.

Everyone we worked with was very delightful and helpful.

Using Highland as our builder was one of the best decisions I ever made. It’s not like everyday you go out to purchase a home, but the highland team made the whole experience remarkable! From making sure my questions were answered to executing our upgraded options to our home. They were on top of it and provided a piece of mind that made us feel at ease. Thanks Highland for making this house into our dream home!