Highland Homes Reviews

The quality of the home is overall very good. We do have a few concerns: very small and shallow bathroom drawers; cupboard doors don't have soft-close; no garbage/recycle spaces included in kitchen cabinetry; very bottom kitchen cabinetry difficult to access--pull out drawers would be helpful. Highland folks we have connected with have been prompt, courteous and helpful.

Excellent and attractive construction; top of the line appliances and A/C equipment. Smart Home construction.

I could not begin to tell you how elated we are to have found the Highlands in Waxahachie. Kyle at the Model home was every bit of professional from day one. Watching the details of the home being built was remarkable with the craftsmanship that Highland uses. I highly recommend it, I am a mortgage broker and I see many builders come across my desk. But this one still above the rest, and that’s the reason I went with them.

Our construction manager, Ben, provided outstanding customer service from start to finish. This includes guidance on a number of upgrades that we considered, as well as, immediate repair and replacement of the very few items that were not quite right. Ben's expertise and good attitude throughout the process was greatly appreciated.

Very pleased with quality and workmanship of our home. They listen to what we needed to work for us. If they couldn’t do something they were great about trying to find an option or just said we couldn’t. They have come back and fixed items since moving in. Overall the response and professionalism is excellent.

Buying a home from Highland Homes was a great process! Brandan, Larry, and Amy were easy to work with and great at communicating with us along the way. We really appreciate all the hard work they did to make this an enjoyable experience! I definitely recommend Highland Homes!

Ginger was awesome walking us through the purchase of our home. Whenever we had questions, she always had the answer. Garrett did a great job building our home. His attention to detail and communication were excellent. Both Ginger and Garrett are valuable assets for Highland Homes.

Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did

Awesome people and always available for any questions and needs you need on your home building process

Love the finish and details. Beautiful home inside and out.

Could have been better with details and craftsmanship, unfortunately it didn’t turn out exactly as we wanted but “good enough” which is kind of the running theme on some things. In some ways they were very radon’s ice but then they’d disappear with no communication. In the end a couple of big things were missing/didn’t turn out right and I’m tired of having to call them out to fix things.

The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!!

Very disappointed in the fixtures, tile, flooring etc options at the decorating center. Very disappointed in cabinetry as well. Did not feel like this was not worth the money paid for the home. Sales was good and follow up with issues have been excellent.

I am so happy with my Highland Home. The sales team and builder were available during the entire process and after! The energy efficiency is even better than expected.

Quality homes!

Great floor plan and great quality homes.

Salesman was very helpful and gave us tips to make buying easier. Assistant helped my wife pick upgrade selections. Maintenance. Supervisor checked on us to make sure we had no problems with the new house. Once the deal was signed, Highland still looked after us to make sure we were satisfied.

As always highland is a home builder who care about the costumer and builds a good product that they stand by. They have an amazing warranty. We love our home.

We were really excited to move into our home but, it turned into a less than stellar experience as we realized that there were so many things, big and small, that appeared to be hastily done and poorly constructed. There are already cracks in the basedoards, rust in the sinks and bathtubs (which have never been used) and, the garage door came off of the hinges and very nearly crushed both of our vehicles. I could go on but again, beautiful home, terrible workmanship.

You typically get what you pay for but with Highland Homes, you get more! From the onset, my wife and I felt valued and never once did we feel pushed. The work was professionally done and even after closing , our builder was available if there were by fixes that needed to be made. Highland Homes stands by its product which speaks volumes about the quality of the home. We love it !

The main issue is Insulation in the house, there is no privacy. I can hear the conversation happening in the living room in my Master bedroom and vice versa. We also hear the highway traffic in our master bedroom. There are some minor things where we see that builder has tried to save money, it's not worth it. I am not sure if I will recommend highland homes to anyone.

Service after the sale is poor. We’re told GE Profile appliances, many substituted by lower priced models

From day one until the day we closed Highland went above and beyond any other builder we have experienced. We LOVE our new home !! The energy efficiency items Highland used to build their homes is very evident in our utility bills!!! We will always recommend Highland Homes to our family, friends, colleagues.

The only flaw in my house, the installation isn't thick enough I can hear my kids playing or talking even though room is on the other side of the house.

We love our floor plan and the high ceilings and quality of workmanship that Highland offers. We loved our sales person and project manager who were with us the whole time our house was being built . They were very responsive in fixing the few issues we had after closing.