Highland Homes Reviews

Can't think of much except maybe be open and negotiate. Stay and remain positive thru out the ordeal.

I would highly recommend Highland Homes!

Our sales consultant, Steve, was great to work with. He was knowledgeable, could articulate the value and was always looking to solve for "yes". Post sales, I thought the the execution on the end product is only as good as the trades that are hired. Quality of materials aside, I wasn't convinced that Highland had any competitive advantage in this regard.

My wife and I closed on our house in Mar 2020 and Edna and her team in Pecan Square were wonderful to work with. They were able to answer all of the questions we had in the process and able to get us the house built that we wanted with the features we needed. The construction manager Lonnie did a great job at keeping us updated weekly on our house's progress and in making changes when we needed them and following up even after closing. We plan on living in this house forever, but would definitely recommend this team to anyone looking to buy a new home. Beyond the team, the house we bought is amazing and so much more than we thought we could get with so much high quality in it. ... More

Everyone on the team was outstanding!

Highland was very responsive during the entire building process and more than once was already a head of any concerns that I had. No request was to big or small.

They response issue but they don’t solve the problem. And the materials quality are not good.

Excellent quality and services

We completed the building process from Washington state, which can significantly complicate the process. Dorothy and Adrian were amazing throughout with updates and pictures. They always went above and beyond expectations!

For a house of that value, one would expect to see higher quality fittings eg light, tiles and wooden cabinets. In addition a better utilization of the space especially to increase the size of the rooms. Carpets are no longer necessary in bedrooms due to allergy issues so could have been tiles or wood for the floors.

Professional staff who takes the time to ensure you understand the process. They took the time to make sure that was introduced to the builder and design team before construction began. They made the home buying experience pleasant and stress free.

The entire Highland Team is professional, caring, genuine and the list goes on... Highly recommend Highland Homes. The homes are such great quality with so many amenities included in the house.

Listen to advice of Judi, Russell and Zach. Honest and knowledgeable advice from all three!

Judy was a difference maker in me choosing Highland Homes and Sonoma Verde. Zach was great, and my builder Bob is top notch, still comes by to help with any issues I have period!! Highland homes is everything that they advertise, their construction specs are top notch, and the efficiency of the home is as good as advertised. I believe now they truly are the #1 rated builder in Texas and # 4 in the nation!!!!

We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.

Highland homes is there every step up the way. Beginning to the end. Even after purchase the team checked in and any small issues discovered have been quickly resolved with a smile

We moved in December and already experiencing issues of poor workmanship. The houses in this neighborhood are so close to each other and the house which is getting built after we moved in has window directly facing our window. With houses being so close to each other, more thought should have been put to not have neighbors window face each other. Flooring is cheap wood and not perfect for a new home. Would love to provide more details when contacted.

Highland made it very easy to buy our home. We would buy again from them.

The start on picking out home design center was great.The building of the house we had delays some out of buildings control but some was too.At the final walk through we found things that were marked but not completed after we closed and still for two mouths aren't.Miner stuff we were told to call directly to builders haven't been addressed.

Excellent craftsmanship. Comfortable, top quality home. Love it!

We had a wonderful experience! From Ginger in the Sales office, to Kari at the design center and Alex our amazing builder every step was great! It is beautiful home, thank you!

Alicia, Reggie, and Lonnie are great! We are 100% happy-

The whole process of buying and building a new home can be extremely stressful. Highland made it as effortless as possible and have a good process in place to make it simple. The people from the sales team to the designers to the build team were all top notch. Once you commit to Highland they want to do everything they can to get you into the home of your dreams.

We just moved into our new home 1 month ago and everything seems to be just perfect. We really loved the design and the materials used in the house. I definitely had good purchasing experience with this new home!

High price and poor costumer service