- New homes
- Highland Homes
- Reviews
Highland Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3387 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great experience
- Todd W.
- Verified HomeBuyer
- May 07, 2020
- Argyle, TX
Experience was great from start to finish
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - We are really happy with our home
- Laura B.
- Verified HomeBuyer
- May 07, 2020
- Cypress, TX
We are really happy with our home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience!
- Kellie W.
- Verified HomeBuyer
- April 21, 2020
- Forney, TX
John and Debbie made our first home buying experience a breeze! Our house is beautiful down to the details.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Perfect Home
- Quamie W.
- Verified HomeBuyer
- April 17, 2020
- Cypress, TX
Home is remarkable. Great job by Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awful quality control
- Alex P.
- Verified HomeBuyer
- April 15, 2020
- Montgomery, TX
I was disappointed immediately after moving Into our home. Many electrical problems that required me to wait for the tech on multiple days. One day he didn’t even show up. We were told that all appliances were tested. Which would of been impossible because my dishwasher didn’t have power going to it. So a flat out lie. No one inspected the house, or they would have found multiple outlets with no power and the crossed wires in my garage. The home’s media box where the modem and router go are at the furthest point in the house. Sadly we have poor signal because of this. I WILL NEVER BUY ANOTHER ...
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Cook home
- Dwayne C.
- Verified HomeBuyer
- April 14, 2020
- Rockwall, TX
Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The BEST Texas builder!
- Brian B.
- Verified HomeBuyer
- April 14, 2020
- Lantana, TX
We purchased an inventory home from Highland Homes previously and loved it so much that we decided to build with them again in the new phase. The entire build experience was smooth and so enjoyable. Our Construction Manager, Garrett, was amazing! He helped us every step of the way and when things came up he was quick to find the perfect solution. The sales team was incredible and always went above and beyond. We could not be happier with our home and could not recommend Highland enough!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall the quality is good, except one item.
- Ankit D.
- Verified HomeBuyer
- April 14, 2020
- Richmond, TX
I really like the home and overall it has good quality. There is one part which is not addressed properly. My master-bath granite counter-tops are really rough and does not look a quality product. I had raised this issue to all involved in the home process since the day it was installed, however, I was just told that this is how granite comes. I would really appreciate if they replace with better quality product. The construction manager was good overall. So far I have not seen any other issues.
Highland Homes responded:
Hi ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Amazing value and customer service
- Elizabeth R.
- Verified HomeBuyer
- April 14, 2020
- Melissa, TX
Ashley our sales manager and Jason our construction supervisor made the process extremely comfortable. They were easily accessible as well as attentive to any questions or concerns. They made the entire process smooth and less stressful. I highly recommend working with this Highland team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience through the whole process from purchase, design, and construction.
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Austin, TX
Our construction manager on site was great to deal with. Very reliable and always easily accessible to communicate with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Leander, TX
Everything was perfectly built and suited to our needs, Will recommend highland to everyone!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Highland combined the best quality of home with the best customer
- Timothy A.
- Verified HomeBuyer
- April 14, 2020
- Prosper, TX
Highland combined the best quality of home with the best customer service. Would definitely buy another, new or existing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing home!
- Laura B.
- Verified HomeBuyer
- April 14, 2020
- Prosper, TX
Beautiful home that is exceptional quality! This is my third Highland home and they are the best by far! I am realtor and see many homes but you can not find better!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience Working with Highland Homes
- John L.
- Verified HomeBuyer
- April 14, 2020
- Argyle, TX
Working with Todd Boydston at Highland Homes was a very enjoyable experience. Todd and the entire Highland team did a fantastic job from our first meeting to moving into our new home. I would highly recommend Highland Homes.
Highland Homes responded:
Thank you so much for the kind words! It is always our pleasure to help. I know you will love your new Highland home. :-)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - everything excellent
- Muksep P.
- Verified HomeBuyer
- April 12, 2020
- Richmond, TX
everything excellent
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Quality
- Ben W.
- Verified HomeBuyer
- April 09, 2020
- Aubrey, TX
Sales & Construction teams both exhibit professionalism.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Very happy with new home
- Marissa G.
- Verified HomeBuyer
- April 09, 2020
- San Antonio, TX
We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Issues
- Michael C.
- Verified HomeBuyer
- April 08, 2020
- Rockwall, TX
We closed on February 19th and STILL have issues waiting to be corrected. At first we were told materials had to be ordered and they were delayed. Now we are told no one will come out with the COVID scare. Not overly confident that my issues are going to be taken care of ever at this point.
Highland Homes responded:
Hi Michael, I’m so sorry that this has been your experience with your new home. After speaking with our team, I’m glad to hear that we are ready to complete your request, but for the safety of our employees and homeowners we are not able to make these updates just yet. Your builder will continue to communicate with you when we feel that it is safe for everyone to complete this request. If you have any questions or concerns, please continue to reach out to our team and thank you for being a Highland ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Great value for the money
- Michele R.
- Verified HomeBuyer
- April 07, 2020
- Forney, TX
I compared other builders in my area and I found Highland Homes to be a cut above the rest. I am truly enjoying my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Not the same quality of workmanship of build like our last HH
- David P.
- Verified HomeBuyer
- April 07, 2020
- The Colony, TX
Not the same quality of workmanship of build like our last HH home built in 2008.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Sandbrock rocks
- Shantai K.
- Verified HomeBuyer
- April 07, 2020
- Aubrey, TX
Sandbrock staff is awesome!!! Julie and josh so helpful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highland Homes - Overall great quality and company very responsive to minor items
- Eric M.
- Verified HomeBuyer
- April 07, 2020
- Cypress, TX
Overall great quality and company very responsive to minor items which required attention.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very tough buying process.
- Anonymous
- Verified HomeBuyer
- April 07, 2020
- Round Rock, TX
Highland homes are great, quality is fair but support is terrible. Just the hassle wasnt worth it.
Highland Homes responded:
Hi There, Thank you for your review and I’m glad that you think you think we are great! I’m sorry to hear that you felt this way about the support that we offer as we pride ourselves on our level of customer service and strive to deliver a product that we can be proud of. After speaking to our team, I’m glad that we were able to connect with you to better understand these concerns. If you have any additional questions or concerns, please continue to reach out to our team and thank you for being a Highland ...
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Great home !
- George K.
- Verified HomeBuyer
- March 25, 2020
- Katy, TX
We didn’t realize what a quality builder Highland Homes was til we moved into this house . Many good surprises! Andrew/Ceecee/Fran & Chuck we’re amazing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Absolutely beautiful home
- Jared R.
- Verified HomeBuyer
- March 24, 2020
- Forney, TX
My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.