Skip main navigation

Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3320 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars overall

3320 Reviews

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Responsiveness 4.4

Customer Reviews

Not same standards as Midwest builders

  • Donald C.
  • Verified HomeBuyer
  • June 28, 2019
  • Argyle, TX

Water saving plumbing fixtures require multiple flushes (no water saving) Expected comfort height toilets as in model, was not told it was an upgrade Several doors hung improperly, don’t swing freely to close Cabinets hand multiple nicks and gashes Excellent exterior brick work, roofing, landscaping, flooring installation, walls and painting, electrical fixtures, heating and cooling system

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Highland Homes - Very professional and efficient.

  • Tracy H.
  • Verified HomeBuyer
  • June 27, 2019
  • Royse City, TX

Very professional and efficient.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Our Highland Home is absolutely beautiful!

  • Stephanie B.
  • Verified HomeBuyer
  • June 25, 2019
  • Aubrey, TX

Our Highland Home is absolutely beautiful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - We like the floor layout.

  • Keith R.
  • Verified HomeBuyer
  • June 25, 2019
  • Forney, TX

We like the floor layout.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Warranty is poor

  • Derek M.
  • Verified HomeBuyer
  • June 25, 2019
  • Montgomery, TX

Had to call twice now for breaker keeps blowing. Electrician keeps coming out saying there is no issues. So guess we will just have to get used to resetting the breaker.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Excellent Experience

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Cypress, TX

Excellent experience with the Highland Homes team on our new house.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Highland Homes - Good builder.

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Richmond, TX

Good builder.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience from beginning to end

  • Christopher K.
  • Verified HomeBuyer
  • June 18, 2019
  • Cypress, TX

We had a great experience from beginning to end with Highland homes. The sales rep and construction manager were both highly responsive to our requests. I wouldn't hesitate to buy another Highland home in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceeded Expectations

  • LouAnn J.
  • Verified HomeBuyer
  • June 18, 2019
  • Montgomery, TX

We are beyond pleased with our new home. From our first meeting with Linda in the sales office to post-closing small details with Don (and all parts in between), we always felt that we were valued and respected. We have been in our home long enough to receive full-month utility bills. The home is truly energy efficient and very comfortable. We thank you, Highland Homes and your great Woodforest team, for exceeding our expectations!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - A High-Quality Builder at a Great Price

  • Ryan T.
  • Verified HomeBuyer
  • June 15, 2019
  • Cypress, TX

When moving to Bridgeland, we had hoped to build a Highland Home, but expected we would have to sacrifice size or features to construct one at our price point. Surprisingly, our sales associate considered our requests, picked a great plan and elevation, and provided considerable upgrades, while remaining in our budget. Constructing and financing through a Highland affiliate resulted in a seamless process, one in which it only took 3 months to construct and close on our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Sweet Home

  • Linda H.
  • Verified HomeBuyer
  • June 15, 2019
  • Hutto, TX

First, I love my home. The design, amount of space for the price and the high ceilings are my favorite aspects of the house.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Highland homes made our move from out of state possible. Very professional and courteous service.

  • Jeffrey D.
  • Verified HomeBuyer
  • June 13, 2019
  • Aubrey, TX

If you are getting the attention that you deserve when looking for a home, like we did from Highland, stick with it. They will help you every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home but needs attention to details

  • Lesa P.
  • Verified HomeBuyer
  • June 12, 2019
  • Boerne, TX

Love my new home but there should be more attention to the little details that stand out once you move in. Maybe not so rushed to make sure everything is correct. Overall I would rate a 4 out of 5 stars. There’s always room for improvement!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Love my home, disappointed in options

  • Kimberly R.
  • Verified HomeBuyer
  • June 11, 2019
  • Argyle, TX

I love my home but there are things that highland does not offer that my last 2 builds did. I built an over $300k home and the lights they put in the bathroom cost $15. I wanted to upgrade those lights but it was not allowed. I wanted a seat in my shower, but it wasn’t allowed, I wanted a farm sink but it wasn’t allowed. I had all those things in my $338k home in Ohio. Other than that the home is beautiful and Shawn has been amazing.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Great Home, Minor issues, Warranty

  • Steven F.
  • Verified HomeBuyer
  • June 11, 2019
  • Celina, TX

All has been great with the exception of our backyard holding water. Cant get issue resolved via the builder or warranty... mosquitoes/ mud/ dog... needs french drain or crushed granite to resolve..

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Would do it all again as long as Highland was the builder!

  • Loraine S.
  • Verified HomeBuyer
  • June 11, 2019
  • Boerne, TX

This was my first new home “build” from picking home plan to selecting colors and materials. I can’t say enough good things about the professionalism of all Highland Homes employees. The service provided by the design center, the ease of completing documents to get the process and my selections priced, the pre-construction meeting was very helpful and gave me a chance to make sure all the add ons I wanted were included. The construction project manager was the best! He answered “all” inquiries within a few hours or minutes and followed through on everything, I’m not sure without Rich B. this ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sloppy paint work

  • James F.
  • Verified HomeBuyer
  • June 11, 2019
  • Montgomery, TX

On trim work inside and out side had areas of paint run off. Sloppy paint work.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Highland Homes - Chris was our builder and did an excellent job.

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Cypress, TX

Chris was our builder and did an excellent job. He is very responsive, is on top of everything and is nice to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Belterra New Build

  • Geoffrey B.
  • Verified HomeBuyer
  • June 11, 2019
  • Austin, TX

This is our third new build over the years and by far the best experience. From working with sales for the initial purchase to the updates and responsiveness from the project manager Brady. I’m addition, the quality of the build is the best we have had yet. Highland was recommended to us and we will definitely recommend to others as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Great home for a great price.

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Prosper, TX

Great home for a great price.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Recommend

  • Kirk S.
  • Verified HomeBuyer
  • June 05, 2019
  • Hutto, TX

Andrew our Highland Homes sales agent, and Jeremy our contractor, provided excellent customer service, and helped us immensely in getting everything we wanted for our beautiful home. Thank you to both!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Made buying a new home a joy!

  • Stephen W.
  • Verified HomeBuyer
  • June 04, 2019
  • Little Elm, TX

Everyone on the team from the Real Estate folks to Construction Manager were professional and operated with integrity and professionalism.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland is top notch

  • Eric T.
  • Verified HomeBuyer
  • June 04, 2019
  • Argyle, TX

The entire process of buying the home to the final move in, was so smooth! Chase was our go to man, and communication was above and beyond. The Highland team takes pride in building homes and provided us with a beautiful home of quality and luxury. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Homes are better built than where we came from.

  • David L.
  • Verified HomeBuyer
  • June 04, 2019
  • Argyle, TX

If I have one negitive thing to say, it would be bathroom drawers are to small & kitchen cabinets needed to be a little deeper. Other than that they're a quality excellent home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

AC unit

  • Michael H.
  • Verified HomeBuyer
  • June 01, 2019
  • Bulverde, TX

My wife and I love the home; however, our AC unit is not up to par. The temp in the house is 72 degrees, but the humidity level has been as high as 83%. We bought a small portable dehumidifier to help control the humidity level to something a little more tolerable, like 50-55%.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5