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What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 1051 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

star-rating

1051 Reviews - 136 Communities

5 ★(745)

4 ★(139)

3 ★(84)

2 ★(45)

1 ★(38)

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

star-rating Great employees

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mark W.
  • Denison, TX
  • May 23, 2019

Everything is very transparent

star-rating Highland Homes - We have been happy with responsiveness shown by Highland Homes.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mylaraiah H.
  • Lantana, TX
  • May 22, 2019

We have been happy with responsiveness shown by Highland Homes.

star-rating Excellent experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Prosper, TX
  • May 20, 2019

From the negotiation, extras, design center options, construction, on-site changes to the final product, we cannot be happier. It has really been an excellent experience!

star-rating Jordan Ranch 65ft lot Highland Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeremy M.
  • Fulshear, TX
  • May 20, 2019

Highland has been great since the start. They are quick to answer your question or concerns. They are very accommodating and trustworthy. I would recommend anyone to build with highland.

star-rating Highland Homes has been a "five star" experience from the beginning!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Corinna H.
  • McKinney, TX
  • May 15, 2019

beautiful, quality home, responsive team effort on all levels.

star-rating Pleasant experience and great home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Humble, TX
  • May 15, 2019

Highland has great floor plans to choose from. The process was easy and they take care of any issues the best they can. Lyndsay in the sales depart was great at helping with design choices. Giovanni the construction manager was most helpful in every way. He handles issues quickly and makes it a great experience. The only negative is possibly not getting all the options offered in the design center that I would have liked to get. Example elongated toilets instead of round ones, blinds not offered, and taller bathroom cabinets. But with that said it was a pleasant experience and I would buy from highland again. ... More

star-rating Easy buy and easy repairs when needed.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ginger B.
  • Haslet, TX
  • May 15, 2019

Very responsive to emails and issues. Great quality!

star-rating Highland is best

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Richmond, TX
  • May 15, 2019

Very good experience over all

star-rating Great buying experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sky M.
  • Prosper, TX
  • May 15, 2019

Complete experience was great! Both sales and builder listened to any issues we had and resolved them all to our satisfaction.

star-rating Absolutely perfect!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrea M.
  • McKinney, TX
  • May 15, 2019

We looked at all the new home builders in our area and would not have made any other choice. Highland quality shows the second you walk in and after living in our home for a month our choice to build Highland did not disappoint! We love it. Everyone kept asking how our build was going through the process. They make it easy and seamless. We’ve recommended Highland to everyone and have tried to get everyone we know to move closer to us to share the same great experience! 5 stars! ... More

star-rating Highland Homes - Beautiful home, fabulous neighborhood - thanks Highland Homes!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chris A.
  • Prosper, TX
  • May 11, 2019

Beautiful home, fabulous neighborhood - thanks Highland Homes!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose S.
  • Aubrey, TX
  • May 08, 2019

Great company and awesome quality provided in the build.

star-rating Highland Homes - Love my home and everyone that was and is involved

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rhonda L.
  • Denison, TX
  • May 08, 2019

Love my home and everyone that was and is involved

star-rating Awesome company

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John N.
  • Denison, TX
  • May 07, 2019

Make sure you stop by to look at the progress and stay in communication with your builder.

star-rating Good job

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Aubrey, TX
  • May 01, 2019

Good job

star-rating Wonderful community

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ryan L.
  • Round Rock, TX
  • May 01, 2019

I'm highly satisfied the business with the highlands homes. Our bulier Mr. Luke did an excellent job with us and very professional. No delay on any small request we were asking, very responsive and professional. I highly recommend him to my friends who are looking for a new community in future. ... More

Highland Homes responded:
Thank you very much Ryan, appreciate the kind words. I am thrilled that you are enjoying your new home. Please don’t hesitate if you need help or direction on servicing your home.
-Luke R. highlandhomes
... More

star-rating Highland Homes - Couldn’t be happier!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christopher M.
  • Northlake, TX
  • May 01, 2019

Couldn’t be happier!

star-rating Highly Recommend Highland!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward H.
  • San Antonio, TX
  • May 01, 2019

Highland Homes offers great workmanship, value, and outstanding service after the sale.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard H.
  • Spring, TX
  • May 01, 2019

Builder and sales people were great to work with. Love house.

star-rating Absolutely satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony S.
  • Manor, TX
  • April 29, 2019

Kristy and Austin made the entire process very easy.

star-rating Really great experience with Highland Homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jason W.
  • Roanoke, TX
  • April 28, 2019

From start to finish, working with the Highland Homes team was a really great experience. I was not looking forward to the process of building a new home based on homebuilding experiences I'd heard from others. Highland Homes made the process not only easy with lots of guidance but even rather enjoyable. The sales staff and the construction manager were so very helpful and very patient throughout the entire process. We changed our minds a few times, got picky about a few things, and fretted about a few things. The staff was always willing to help us through issues with great communication and we could not have ended with a better result. Thank you Highland Homes for helping us get into our dream home. ... More

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Blake M.
  • Oak Point, TX
  • April 23, 2019

My new home sale went without a hitch and the Highland Home Loan officer was very accommodating and found ways to make the financing possible. I would recommend the Highland home building and buying experience without any reservations.

star-rating Best Experience Ever

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cynthia V.
  • Aubrey, TX
  • April 18, 2019

I've bought many homes over the years and have never had a more "personal" and "engaging" experience. Highland Homes should be applauded for their professionalism. Their willingness to listen to my needs allowed them to deliver to me, a beautiful home that met my vision 100%. ... More

star-rating Great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tim S.
  • Aubrey, TX
  • April 16, 2019

The home building process is not a perfect process. Home buyers have to have patience over 7-8 months but it will all come together and look like the model when it is done.

star-rating Highland Homes Has Excelent Customer Service And They Are Not Afraid Of The Rain!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jorge Y.
  • San Marcos, TX
  • April 16, 2019

I think (Customer Satisfaction) is the dynamism that drives any company, and the most significant characteristic of a company’s failure or success. Highland Homes has this aspect on customer satisfaction “down pat”. From the beginning, working with Ethan (Sales Counselor), he made the difference in our two-year journey of searching for the right home, builder and location. When Ethan met my wife to show Highland Homes in the rain, not worrying about getting wet to show her the lots and homes available, while other sales counselors from other companies…. opted to postpone or meet at a coffee shop to deliver what they had available. My wife and I knew that Highland Homes was positively different. I am currently working overseas and Ethan was instrumental throughout the entire process, he send everything I needed to capture details on lots, area and home we had picked until we closed. Ethan worked inexorably answering emails, conference calls and photos that follow like clockwork on every update and aspect of construction of our new home. He never said “No…. I Am Booked Till This Date” nor “Can We Make It For Next Month”. Often worked after hours to meet our intent. On the finance side, Matthew’s team worked professionally and exceptionally well when we decided to use their company to finance our home. A no pressure smooth and efficient process they competently provided. The same on emails, conference calls, updates and thorough explanation of detail, and step by step on paper work to deliver a better agreement before closing day. On the construction side, Nick “The Builder” played a big role to explain and advise on details throughout the entire construction process. Professional and patient on our demands, promised to delivered our home without delays. After closing, Nick’s team worked hard to listen and fixed mostly small cosmetic issues we had during the closing process Always around to ask if everything was OK, Nick continues to deliver under the new warranty list as promised. My wife and I highly recommend High Land Homes for sales, finance and construction of a new house. We are pleased and happy with our beautiful new home. Jorge and Debbie. ... More