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Highland Homes

(1328 reviews in all areas)

What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 1328 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

1328 Reviews - 143 Communities

5 ★(933)

4 ★(176)

3 ★(111)

2 ★(57)

1 ★(51)

Quality 4.2

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Nice Build

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • February 06, 2020

For the price pointe, Highland homes builds a respectable home.

Happy customers

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • David S.
  • New Braunfels, TX
  • January 21, 2020

Our experience with Highland Homes was a good one from start to finish. Our sales rep and our builder were both very quick and eager to help us and to be sure we were happy with our new home. We very much appreciate how we were treated by Highland Homes, and especially by those two individuals. ... More

Highland Homes - A great experience.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • James E.
  • Forney, TX
  • January 21, 2020

A great experience. The whole process was better than I expected. Wonderful service from beginning and still helping now. We enjoy our new home

Highland Homes - Great neighborhood, overall experience with Highland met our

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Kim L.
  • Roanoke, TX
  • January 14, 2020

Great neighborhood, overall experience with Highland met our expectations. Would recommend

The Perfect Choice in Aubrey!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Christian P.
  • Aubrey, TX
  • January 09, 2020

Highland homes pulls out all the stops and pays great attention to detail! IN addition, their sales staff is simply the best and the main reason we made the decision to go with Highland Homes! One of the best decisions we made in our move to Texas!

Highland Homes - Terrific

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • James F.
  • Fort Worth, TX
  • January 07, 2020

Terrific

Great homes!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Carlos O.
  • Aledo, TX
  • January 07, 2020

Great homes with good sales and building team. Open fast communication with no hassle.

Very Happy

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael H.
  • Lantana, TX
  • December 22, 2019

Not covering flooring after installed caused some minor damage. Paint overspray, muddy shoes on carpets, some small paint drops on carpet. Very minor, but many subs did not remove shoes even though there was sign on door. Also, better communication on what we could have expected from pavers on back patio. They were not what we anticipated. We should have asked to see example. All in all, Garrett was very responsive to any and all concerns we had, and we were very happy with Garrett as our builder. ... More

Reputable builder

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Richmond, TX
  • December 10, 2019

Builder warranty is great. They address any issues you have in timely manner. I would recommend the builder to my family and friends. Pleased with the work ethic and dedication of the entire team (sales rep and project manager).

Review

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Z A.
  • Leander, TX
  • November 20, 2019

Very good communication and timely help with builder with all of any issues. Just was excited as we were during the process.

Well built home, outstanding customer service

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Christopher G.
  • Aledo, TX
  • November 20, 2019

From loan application to actual purchase has been the best home buying experience I've ever had. Quality construction, finish work, and efficiency. Customer service outstanding and very responsive. The few minor issues I had after move in were quickly resolved. I will enjoy my new Highland home for many years and it was a worthwhile investment. ... More

Highland Homes - Work well with salesperson and building manager

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Antonio C.
  • Leander, TX
  • November 17, 2019

Work well with salesperson and building manager

Highlands at Mayfield Ranch neighborhood

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Adam P.
  • Round Rock, TX
  • November 14, 2019

The sales and financing process was so easy!

ratings

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Edwin S.
  • Argyle, TX
  • November 06, 2019

the quality of workmanship and materials are ok, based on what you pay for. But they house should have been cleaned more prior to moving in. We've only lived in this house for over a month, and will have it inspected by 6 months time before warranty expires. ... More

Great experience

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Jacob H.
  • Aledo, TX
  • October 29, 2019

First time homebuyer and could not be happier

Excellent Service

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Richmond, TX
  • October 29, 2019

Excellent experience with sales and construction manger. . They were both prompt and helpful through out the entire process.

Great finished product and personalized care

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Hariharan V.
  • Richmond, TX
  • October 22, 2019

We were very happy with the sales and construction process for our new home at Aliana. The sales and project teams worked hand in hand to ensure all communications regarding the house were documented and verified. Their process for checks at various stages and during closing made us more confident on their project. The closing and post-close follow ups have been great too. Would highly recommend highland homes to my friends and family. ... More

Great home build!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Justin L.
  • Melissa, TX
  • October 05, 2019

We had a few issue due to poor workmanship on contractors or possibly unknowing mistakes but overall anything that was broken was fixed quickly and completely by Justin. Our builder manager was great and always there for us.

The little things...

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • September 26, 2019

We love our home and were overall pleased with the process. The only complaint we had was that the little things were sloppy. We have white tile in our master that we have paint, caulk, and glue on. They laid the tile early in construction and did not protect it. We keep finding little finishing things like spots that aren't painted, thing that should have been painting that were simply rubbed with calk to cover instead, sloppy paint and drawers that don't run properly. Other than the little things our home is perfect. ... More

Pleased with the outcome

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Lloyd R.
  • Little Elm, TX
  • September 24, 2019

Highland has worked with us to develop a plan to correct the issues we had. They have not given us a problem with any of the parts of the build that we were dissatisfied with; in fact on many levels of their organization they have proved that they cared. Once we were able to make a schedule that worked for both of us they worked quickly and on time to deliver with minimal long term disruption to our home. We are satisfied with the outcome. ... More

Return Customer

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Lantana, TX
  • September 19, 2019

this is our second time to buy a Highland Home. We are pleased with the quality and would buy from them again!

Highland Homes - This was our first home purchase and we couldn't be happier.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Ken B.
  • Aubrey, TX
  • September 18, 2019

This was our first home purchase and we couldn't be happier.

Home sweet home

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Sanjeev V.
  • Celina, TX
  • September 17, 2019

Anna, sales manager of Mustang Lakes was a pleasure to work with. She knows how to connect with the buyer at a personal level to understand the budget and provides amazing options to meet the need. Thanks to her patience, creativity and professionalism to make this experience amazing for us for years to come. Greg, construction manager was prompt, polite, educational, patient, responsive and amazing to work with to complete this project. His timely update, response and closing out actions were worry free for us to focus on our daily life. I do find highland base options do not measure up to the quality of the home they build. We ended up upgrading most of the things that challenged our budget and total price of the house. Thanks to Anna to be creative to help us navigate this within our budget. Thanks to Greg on creative spice rack as part of the cooking range. Worked out amazing. God bless them both. Thanks for giving us a beautiful house to grow old. ... More

Highland Homes - Excellent service & follow up

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Lantana, TX
  • September 17, 2019

Excellent service & follow up

Great Home

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Little Elm, TX
  • September 10, 2019

Very happy with our new home. Did have some issues with incorrect tile being installed and not caught until the day we closed. Doug helped us get everything switched out immediately to the correct style. Very happy with the tall ceilings and bay window in the master bedroom. ... More