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Highland Homes

(1328 reviews in all areas)

What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 1328 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

1328 Reviews - 143 Communities

5 ★(933)

4 ★(176)

3 ★(111)

2 ★(57)

1 ★(51)

Quality 4.2

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Outstanding Customer Service

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Robert L.
  • Arlington, TX
  • September 16, 2020

Our construction manager, Ben, provided outstanding customer service from start to finish. This includes guidance on a number of upgrades that we considered, as well as, immediate repair and replacement of the very few items that were not quite right. Ben's expertise and good attitude throughout the process was greatly appreciated. ... More

Pleased With Highland Homes

Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

  • George N.
  • Wylie, TX
  • September 03, 2020

The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!! ... More

Very satisfied

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Michael J.
  • Fulshear, TX
  • August 29, 2020

We love our floor plan and the high ceilings and quality of workmanship that Highland offers. We loved our sales person and project manager who were with us the whole time our house was being built . They were very responsive in fixing the few issues we had after closing. ... More

Made home buying/building hassle free

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Christian B.
  • Argyle, TX
  • August 25, 2020

We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted. ... More

I Love My New Highland Home!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Karen G.
  • Arlington, TX
  • August 09, 2020

The house is beautiful, and our builder Ben has been very responsive about taking care of some little things that need to be fixed. Overall, the workmanship is good, and my husband and I are very pleased.

Foy family feedback

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Donald F.
  • Argyle, TX
  • June 17, 2020

Process from build to finish was well managed and communicated

Very happy with our purchase

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Becky V.
  • Boerne, TX
  • June 17, 2020

Overall the quality’s very good. We’ve had a few small issues, which is to be expected, but Highland’s been very responsive to address them. Great people to work with. Wish the Ranches at Creekside developer and HOA were as quick and responsive as Highland’s been. ... More

Highland Homes - Best experience to date.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Celina, TX
  • June 16, 2020

Best experience to date. The new home sales associate was second to none.

Good people to work with

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Michael L.
  • Willis, TX
  • June 08, 2020

First time building a home and glad we did it with Highland. Jeff and Judy were easy to work with in the office and Bryan was and continues to be responsive with our home. The materials were excellent so far and workmanship was good, any issues I had were quickly addressed. Nothing is ever perfect and they will fix anything which is not up to standard. There are a few things I wish I could have added or changed, but those are minor compared to what I got. I was surprised how quickly the house came together, with an original closing date of May being changed to late March. Overall I would build with Highland again. ... More

Very Thankful!

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

  • Marvis R.
  • Cypress, TX
  • May 12, 2020

Throughout the whole process Danny Day and his team were there. Danny kept me in the loop daily and showed care and concern for my family on a personal level! Highland made sure everything was how I wanted it when I wanted it...

Great sales process

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Jimmy B.
  • Prosper, TX
  • March 10, 2020

Dean was great to work with! You could tell he wanted to make the deal work because he recognized our family needs. Our realtor and Dean came together and the result is that we are in a great home. My only negative comment was (still is) the work was messy, meaning drips of paint, sheetrock mud in the cracks of the floors and mild scratches on things like the counters/windows. But again overall we are happy with the home and have no doubt that Highland will address our concerns without any pushback. Thanks again to Cary (our realtor) and Dean for working hard to find the middle ground. ... More

Great people to build your new home

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Rosharon, TX
  • February 25, 2020

Highland Homes provided great service during and after the sale. The usual issues that arise in a new home build were addressed promptly. Mostly the quality of people we worked with we’re just excellent. Would certainly recommend to a friend.

Beautiful

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Anna, TX
  • February 18, 2020

We appreciate the professionalism, patience and immediate attention to any issues we raised. We are enjoying our beautiful home and we are forever grateful to team highland homes for making this a beautiful reality. Thank you.

Highland Homes - Gorgeous home and great quality for the price.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

  • Anonymous
  • Little Elm, TX
  • February 06, 2020

Gorgeous home and great quality for the price.

Great team to work with

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Leander, TX
  • February 05, 2020

The team we worked with at Highlands Homes were very responsive to our needs and issues.

Highland Homes - Was awesome working with Gary and Duwayne!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Gaston R.
  • Celina, TX
  • January 14, 2020

Was awesome working with Gary and Duwayne!! Very helpful and always felt that they were genuine in responses or when issues popped up.

Great builder!

Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • January 14, 2020

The builder had gone above and beyond to make sure we get a quality home. With us being first time homeowners, there were a lot of things we would have overlooked but Highland homes educated us and fixed all the issues that we would have missed. We are so happy we selected a home builder who cares about their work and makes sure the process was as smooth as possible. ... More

Purchase review

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Cameron H.
  • Aledo, TX
  • December 18, 2019

Timing was great. There were several small items that were not complete at closing that we are still waiting on: peep hole, paint touch up, etc. While we appreciate the design center not up selling, there are a few things we would have gladly added: too coat of paint to the walls. We are quite disappointed in the quality of the paint/ texture. It is impossible to clean without scratching the paint or chipping the texture. We have never experienced this and feel it is a big miss from the designers. We would also have put a top coat on our floors if we had known the option was there. We have small dogs that escape the fence often. We are in the process of adding additional fencing to keep them in and safe. ... More

19103 Sandy Sloth Trail

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Terry A.
  • Cypress, TX
  • November 07, 2019

I would like to compliment Chris our CM for an amazing job and personality. He made us feel very Comfortable. He did an outstanding job in a timely manner and I’m grateful that he built our house. His bedside manner was incredible. In the end Highland is lucky to have Chris as an employee. ... More

Great home buying experience

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Ron S.
  • Katy, TX
  • November 06, 2019

The home buying process was great. This is my first new home in 20 years. We heard stories from others about difficulties with their new homes and the buying process. So, we expected the some difficulties. Highland Homes was great. The construction manager gave a thorough walk through and all items were addressed quickly. I have already given recommendations to friends and family to buy from Highland Homes ... More

Good Builder to Purchase From

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Kavern M.
  • Prosper, TX
  • October 24, 2019

The whole experience was handled easily and professionally. The warranty issues have been minor and handled quickly once I submitted them online. Good company to business with and would recommend them to anyone looking to buy a new home.

New home

Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

  • Ryan R.
  • Aledo, TX
  • October 22, 2019

Kate and Jet are excellent. Very responsive.

Victor is a Rockstar

Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

  • Anonymous
  • Celina, TX
  • October 22, 2019

Very pleasant experience. Loved working with Anna and Victor. We love our home.

Quail Gate

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Eugene G.
  • Boerne, TX
  • September 17, 2019

The staff was very helpful in our decision making. All items identified as a potential problem was resolved in quick manner. A great experience working with all of the Highland folks.

Highland Homes - I have bought two houses from Highland and have a great experience

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Jared D.
  • Frisco, TX
  • September 10, 2019

I have bought two houses from Highland and have a great experience both times.