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Highland Homes

(1328 reviews in all areas)

What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 1328 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

1328 Reviews - 143 Communities

5 ★(933)

4 ★(176)

3 ★(111)

2 ★(57)

1 ★(51)

Quality 4.2

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Live the neighborhood, not sure about the home.

Quality 3

Trustworthiness 5

Value 3

Responsiveness 2

  • Anonymous
  • Montgomery, TX
  • June 11, 2020

Still trying to get things resolved after living here for two months. Worry about issues, I’ve heard about since moving in . Painting was poor.

Avg review.

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

  • Anonymous
  • Humble, TX
  • September 07, 2019

Ensure work is done thoroughly and you have looked at everything. The contractors tend to miss things here and there.

Closing and signing all the paperwork was great!

Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

  • Vincent M.
  • San Antonio, TX
  • October 26, 2021

The loan process was very smooth and easy.

Great Experience

Quality 5

Trustworthiness 0

Value 5

Responsiveness 0

  • Peter H.
  • Austin, TX
  • December 01, 2020

We moved from out of state and were not able to visit during the majority of the build process. Lula and Javier both made this process seem easy and worry-free. After living in the home a couple months now, we are amazed by the quality of the build and still haven’t been able to find any issues. Every minor detail that needed to be corrected before we moved in was done so in time to keep the build right on schedule. Our next home will be build with Highland Homes! ... More

speed

Quality 5

Trustworthiness 0

Value 5

Responsiveness 0

  • Alejandro G.
  • Austin, TX
  • October 30, 2020

congrats to our Sr. Construction Manager, we was really awesome.

Fantastic job on our new home

Quality 5

Trustworthiness 0

Value 4

Responsiveness 0

  • Tyler W.
  • Austin, TX
  • June 24, 2020

Highland homes did a fantastic job on our new home, responding quickly to questions and resolving issues quickly.

Highland Homes - no comment, not happy with my finished product

Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

  • Leslie H.
  • Aubrey, TX
  • December 01, 2020

no comment, not happy with my finished product

The Model Home

Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

  • Brittany M.
  • Humble, TX
  • June 15, 2021

Wish the builder Joseph would take care of the things in my home that was supposed to be fixed before I closed. My cabinets, floor and stairs has yet to be fixed. After I closed I was pretty much on my own. Sprinkler company also still hasn’t came out. ... More

Highland Homes - Quality of build is great.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Thai P.
  • Katy, TX
  • June 22, 2021

Quality of build is great. Materials do not feel cheap like other builders.

Love the end result, Our Home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Epifanio S.
  • San Marcos, TX
  • April 22, 2021

Thru the good and the bad the Construction Foreman remained calm and made the building process easier. We are Happy with our home. I would not recommend it to anyone ... only because I want to be the only one of my friends living in this Beautiful Neighborhood... we did the hard work of finding this neighborhood and the long wait of the construction process is sooo worth it... ... More

Treated us like people not a transaction

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ricardo G.
  • Wylie, TX
  • March 09, 2021

This is the 4th home I have purchased. All from different builders. The overall experience has been fantastic. From start to finish I never felt like a transaction. That matters to me a lot. I highly recommend.

Great house, but...

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Matthew S.
  • Richmond, TX
  • November 07, 2019

...we moved in two months ago and still have zero options for cable/internet. It’s 2019, the internet is not optional! Should have been ready to go before closing! Otherwise great house and great experience.

Highland Homes responded:
Hi Matthew,

Thank you for your review and I’m so glad that you had a great home building experience and think your house is great! I’m sorry to hear that you do not have internet through your provider yet. We will continue contacting the service provider as well to get resolution to this issue. Thank you for being a Highland Homeowner and if you have any questions please reach out to our team. highlandhomes
... More

Highland Homes - Easy to work with.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Jack C.
  • Boerne, TX
  • May 13, 2021

Easy to work with. Builder Dave was great.

Building process

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

  • Lynnette B.
  • Humble, TX
  • December 10, 2020

The building manager, Giovani, was wonderful with the home building process. He was accessible, knowledgeable, open minded, flexible and helpful. He made the home building process not just easy, but fun for us as buyers. He addressed our concerns quickly and educated us about many things along the way. The suggestions and recommendations he made were things we are really grateful for after we moved in. ... More

Highland Homes - We love our highland home!

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Chelsea L.
  • Haslet, TX
  • October 29, 2020

We love our highland home! The first builder project manager we had did not send updates and we didn’t feel included in the building process. We had several glitches through the finance and closing processes with document recording, closing dollar amount, holding keys at closing over $50 that was a quality review issue on the title and finance side and last minute upgrades that had to be installed. When Jesse came in and took over near closing he has treated us not only fairly but has gone above and beyond to ensure everything in our home is satisfactory for us. Jesse was patient, fair, honest and we trust his word. ... More

Highland Homes responded:
Hi Chelsea, I appreciate you leaving us a review and am so glad to hear that you love your home! I’m sorry about the initial communication and challenges at closing! Thank you for bringing this to our attention and I am very happy to hear that Jesse turned around your experience! Please let our team know if there is any additional way that we can be of service and thank you for being a Highland Homeowner! highlandhomes ... More

Highland Homes - The best thing has been no issues (except bad thermostats which

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Shirley J.
  • Wylie, TX
  • October 26, 2020

The best thing has been no issues (except bad thermostats which were promptly replaced by the builder) after closing. Highland builds a quality house, and they back up their work.

Highland Review

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Rockwall, TX
  • May 19, 2020

Ensure contracted workers are not souring Highlands name by their workmanship.

Quality

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Ben W.
  • Aubrey, TX
  • April 09, 2020

Sales & Construction teams both exhibit professionalism.

Clark Highland Home in Crosswinds

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Kyle, TX
  • February 18, 2020

Overall the home is awesome. Small things that could have easily been fixed before I moved in were clogged drains, scratches on the cabinets, front door finish, yard watering system issues, etc. Highland Homes was responsive to fix the issues.

Good experience

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Casey H.
  • Celina, TX
  • January 07, 2020

We have enjoyed purchasing a Highland Home and feel that it is truly a beautiful, well built home. Their response time to any issues we have had has been very good and we are overall very pleased with our purchase!

Excellent

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Mahendra T.
  • Fulshear, TX
  • August 13, 2019

Very nice experience from buying till closing.

AC unit

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael H.
  • Bulverde, TX
  • June 01, 2019

My wife and I love the home; however, our AC unit is not up to par. The temp in the house is 72 degrees, but the humidity level has been as high as 83%. We bought a small portable dehumidifier to help control the humidity level to something a little more tolerable, like 50-55%. ... More

Highland Homes - Great builder.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Jared M.
  • Argyle, TX
  • February 06, 2019

Great builder. Did everything they stated they would

Highland Homes - Edna was absolutely amazing from start to finish, we adore her.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Kayla W.
  • Argyle, TX
  • October 26, 2021

Edna was absolutely amazing from start to finish, we adore her. Our builder Lonnie, worked tirelessly to get things done despite the shortages of both materials and workers post pandemic. We are really happy with our overall build process. Would highly recommend!!! ... More

Highland Homes - Glad we had highland homes as our builder.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Mary C.
  • New Braunfels, TX
  • October 26, 2021

Glad we had highland homes as our builder.