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Highland Homes

(1328 reviews in all areas)

What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 1328 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

1328 Reviews - 143 Communities

5 ★(933)

4 ★(176)

3 ★(111)

2 ★(57)

1 ★(51)

Quality 4.2

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Always kind and attentive.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Steven S.
  • New Braunfels, TX
  • December 01, 2020

We were pleased overall with our building experience with Highland Homes. There were some quality of workmanship issues with some of the finishing crews at the end of our build, but our builder was helpful in trying to resolve those issues. Some have been resolved, and others still have a resolution being worked towards. That part has been very frustrating for a new homeowner. ... More

Xavier (our home builder) was very accessible and easy to communicate with. Any question we had he did a great job of explains to us and any small issue after buying that we had, he was very quick to take care of it.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • James N.
  • Haslet, TX
  • December 01, 2020

Good experience overall, would recommend Xavier

Highland Homes - Quality builder.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Bobby V.
  • Montgomery, TX
  • October 21, 2020

Quality builder. responsive. trustworthy people.

Highland Homes - Overall, my experience was good.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Casandra L.
  • Cypress, TX
  • September 17, 2020

Overall, my experience was good. I decided to use an outside vendor for one of my walls to add collapsible doors and I wasn't able to install the doors before I closed, which would have been helpful for me as I had to pay to demo a brick wall which was 3-4K. ... More

Satisfied Homeowner

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • William K.
  • Conroe, TX
  • July 29, 2020

Very pleased with our home. Very comfortable and satisfied. Surprised there were no spouting on rear roof over patio. That should not be an option; it is as essential as spouting on front roof.

Finishing details could be better.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Cecilia V.
  • Wylie, TX
  • June 18, 2020

Finish details inside and outside could be better. There noise on the vents, the door chime was broken inside the mechanism and fixed with a piece of card board. The doors don’t seal well. Little details on the painting on some doors. I know there is more. But don’t have it on top of my head. ... More

Highland Homes responded:
Hi Cecilia,

Thank you for being a Highland Homeowner and I am so sorry to hear that this has been your experience with your new home. I appreciate your patience with us as we worked to resolve these issues in a manner that was safe for everyone. Our goal is to provide quick attention to your needs and during this COVID-19 pandemic, these Warranty request may take longer as we follow health and safety guidelines for you, our employees and independent contractors. If you have any questions or concerns, please continue to reach out to our team. highlandhomes
... More

Great Team

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Chris N.
  • Humble, TX
  • May 08, 2020

Highland made it very easy to buy our home. We would buy again from them.

Highland Homes - everything excellent

Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

  • Muksep P.
  • Richmond, TX
  • April 12, 2020

everything excellent

Highland Homes - Not the same quality of workmanship of build like our last HH

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • David P.
  • The Colony, TX
  • April 07, 2020

Not the same quality of workmanship of build like our last HH home built in 2008.

Highland Homes - Don’t like painted hinges and brown windows in a gray house

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Prosper, TX
  • February 18, 2020

Don’t like painted hinges and brown windows in a gray house

Highland Homes - Very Happy with Highland Homeloans

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Keith W.
  • Bulverde, TX
  • January 14, 2020

Very Happy with Highland Homeloans

Highland Homes - Overall pleased

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Mark D.
  • Prosper, TX
  • January 14, 2020

Overall pleased

Highland Homes - Was a pleasant experience all the way through.

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Arthur D.
  • Royse City, TX
  • August 20, 2019

Was a pleasant experience all the way through.

Excellent Experience with Highland Homes -

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Calderon C.
  • Humble, TX
  • August 13, 2019

Overall we had a great experience with Highland Homes. We were kept up to date during the process and timeline expectations and completions. The work was done great but was not perfect. That said, when these imperfections were brought up, attentive to the issues and resolved. I highly recommend Highland Homes, the home was beautifully built and we love it. ... More

Not same standards as Midwest builders

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Donald C.
  • Argyle, TX
  • June 28, 2019

Water saving plumbing fixtures require multiple flushes (no water saving) Expected comfort height toilets as in model, was not told it was an upgrade Several doors hung improperly, don’t swing freely to close Cabinets hand multiple nicks and gashes Excellent exterior brick work, roofing, landscaping, flooring installation, walls and painting, electrical fixtures, heating and cooling system ... More

Beautiful, but some issues

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Anonymous
  • Aubrey, TX
  • April 16, 2019

The house is beautiful and many of the small issues have been fixed or can be fixed. It seemed that some of the trades that were hired were not as attentive to their work as I'm sure Highland would have liked. For example, take a look at any fence in the neighborhood and the way the nails were put in (no attempt at a straight line). The issues brought up in home inspection and walk-through could have been avoided had more attention been paid during construction. ... More

QUALITY CONSTRUCTION

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Dilip D.
  • Cypress, TX
  • March 25, 2019

Construction quality is excellent. Choice of different floor plan is good . Finesse in Painting can be improved. Warrant department is very responsive .

Great but not the best

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Tommy M.
  • Richmond, TX
  • February 24, 2019

I would give this survey a 5/5 if the work quality was better and if issues were more transparent. Overall a good buying experience despite some hiccups, I will say that they are very responsive to issues that are raised, but if your paying close to half a million dollars for a home you expect it to be top notch. Jovanny and hector were absolutely great though! Thank you for everything! ... More

Nice Home!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Takesha W.
  • Forney, TX
  • February 20, 2019

This is our third home, and it is the best yet! We love this house. Patrick is also super responsive to our concerns.

Recommended Builder

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

  • Harold M.
  • Prosper, TX
  • January 22, 2019

I was very excited about the opportunity to move north of Dallas. I love this area! I believe the best quality living is north of Dallas. After the decision had been made to move, we had to find a builder who was both affordable and reliable. I asked my previous builder who he would recommend and he did not hesitate recommended Highland Homes. I would have to say I am fairly impressed with the quality of the work. It is a few things I would have liked to see of a little bit better quality. For the most part, I believe we have a builder that will help increase value in our home and make our home very marketable if we decide to sale in the future. Their customer service is unmatched in every way. Issues are typically handled right away. Good builder! ... More

New Oak Point Home

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Joe L.
  • Oak Point, TX
  • January 22, 2019

Highland and their employees did a great job of getting us into our home in a timely manner. Any flaws we've uncovered since we moved in have been quickly corrected. We're very pleased with them and recommend their homes highly.

Highland Homes - Love our home, had some challenges with supplychain issues

Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

  • Anonymous
  • Anna, TX
  • October 19, 2021

Love our home, had some challenges with supplychain issues

Highland Homes - The home overall is a great home.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

  • Jerome W.
  • Forney, TX
  • June 17, 2021

The home overall is a great home. I had a lot of rough times with the builder with things not been done right seem as they were taking a lot of shortcuts to cut cost or either the trades didn't care. I have since moved into home and the trades throw their trash on the side of home, they have walked down sod which is nothing but mud now paint on my side and up against my home and I've said something mortar mix thrown all against home, window and A/C unit. Happy with home but not happy on how the trades not held accountable for damaging my home and leaving mess for me to clean up. ... More

Highland Homes responded:
Hi Jerome,

Thank you for leaving us a review and so glad to hear that you enjoy your home overall! I am sorry to learn that this is your experience while a home is being built next to you. I have spoken with our Construction team and am pleased to hear that they have connected with you on the concerns and are in the process of working towards a resolution. If you have any additional questions or concerns, please continue to reach out to our team and thank you for being a Highland Homeowner! highlandhomes
... More

Highland Homes - Overall a good experience.

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Dennis H.
  • Boerne, TX
  • June 16, 2021

Overall a good experience. Was a little disappointed that some things weren’t done right the first time and had to have someone come fix it. We love our home though

Highland Homes - Overall a good experience building with Highland.

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Kristian K.
  • Forney, TX
  • June 15, 2021

Overall a good experience building with Highland.