Highland Homes Reviews

Unfortunately, the barn door has been mistakenly built (not per dwgs), and it's been 2 months without a resolution to this mistake.

The new home is not only beautiful, but the quality of the workmanship is outstanding. Our construction manager Luke was very professional and attentive.

It was really great experience working with sales team while building my home. They were very cooperative throughout the process. Though there were minor issues closing done with the trust to complete rest within couple of weeks or so. But its almost 2 months and i have to chase down builder to get things done. I did not move in until 1.5 months post closing and already seen wood flooring sliding, cabinets paint rushed, bay window sitting area having no support so cracking, garage entry door making noise etc and broken window nets from day 1. Have had new build homes from Landon and Megatel in the past but never had this experience. It's frustrating to see these issues as soon as you move in and speaks for quality. ... More

If i do have a choice I will not buy any highland homes, they never mentioned all throughout the home construction and buying process that I bought a house beside sewer facility, The only time i knew when I send my own inspector a day prior to closing. There are so many unwated experience during construction process. They respond poorly for any warranty.

After not having the best experience at the 45' lots, we went to the model home of the 50' lots and this is where our great experience started! Julie was such a pleasure to work with through out the entire process, and our builder Tom was very knowledgeable and was very responsive. We would recommended Highland and this team team to anyone that asks us for advise.

Chris and Criselda were so easy to work with. We built this house long distance and their service was over the top.

there are so many mistakes and issues in home we can literally tell it just by looking at it, the builder assigned to us is not cooperative at all, in some situations he is adament and not willing to fix the fundamental problem , we still have so many outstanding issues that are not taken care properly from Paint, Irrigation issues etc... I hope Highland home sees this review and gets back to me to resolve those issues..

Valerie was our sales rep and Michael our builder. Both were friendly and professional. Both were responsive and we felt like they were looking out for us.

"John" From Highland home, I wanted to express my sincere appreciation for the exceptional work you've done on our home. Your attention to detail and dedication to quality craftsmanship have truly exceeded our expectations. Your professionalism and timely completion of the project have been particularly impressive. We are thrilled with the results and have received numerous compliments from friends and family. Lastly i also want to thank our construction manager "Kevin" who did an exceptional job in capturing all the minute details with patience. Thank you for making our dream home a reality.

Closed on home with laundry list of items to be completed 60 plus days in home and still not completed nor a timeline to be completed.

Very responsive to work orders, personable, respectful, and professional. Easy to make appointments for repairs. The quality is great and the service is equally wonderful. This is my 3rd Highland home and I’ve had wonderful experiences every time!

My experience with Tim was the best experience a home buyer can ask for. Easy to work with, listens and truly cares for his customers. Always willing to help bring your dream to reality. This also rings true for his team. From builder to the supporting staff, they were a pleasure to work with and delivered on their word.

From the beginning Highland was very transparent with the home buying process. Our sales associate and project manager were very thorough, knowledgeable and trustworthy. We understand that no home is perfect but the responsiveness to our issues was quick and comprehensive. We love our new home and very excited for this next chapter in our lives. We’re very happy we chose Highland Homes as our home builder.

Everything is good, but felt priced extra for home

We had our walk through on 2 separate occasions and none of the items they were supposed to fix were complete. We lived in the house for a week before they replaced the broken dishwasher that we pointed out to them a month prior to close. We still have patchy paint on the walls and poor texture. My husband had to go all the way up the corporate chain to get any acknowledgement from the project manager.

There were some things that were supposed to get done off the final walk through but they were not. We are still getting those things done over months later after moving in.

Our experience with buying a Highland Home was great. Walter, Danny and the sales staff did a very good job explaining the process and showing us the home. The builder, Dakota, was great and continues to assist us with questions! A piece of advice - spend 2 trips at the design center and take your time. Be very specific about what you want and make no assumptions.

Dear Highland home, Brandon, Julie and Donna, I am writing to express my sincere gratitude and appreciation for the exceptional experience I had while working with your team. From the initial consultation to the final walkthrough, every step of the process exceeded my expectations. First and foremost, the level of professionalism displayed by your entire team was remarkable. Communication was clear, timely, and transparent, making the entire building process smooth and stress-free. I always felt well-informed and confident in the progress being made. The quality of workmanship and attention to detail demonstrated by Highland Home Builders is truly commendable. The craftsmanship in every aspect of my home, from the foundation to the finishing touches, reflects a commitment to excellence that is second to none. It is evident that your team takes great pride in delivering homes of the highest standard. Moreover, we would like to express my gratitude for the flexibility and willingness to accommodate my specific needs and preferences. Your team went above and beyond to ensure that my vision for my home was realized, and the final result surpassed my expectations. In addition to the outstanding work on the construction itself, we must commend your team for their outstanding customer service. Every member of your staff I interacted with was friendly, knowledgeable, and genuinely invested in ensuring my satisfaction. we would wholeheartedly recommend Highland Home Builders to anyone seeking a home builder that combines professionalism, craftsmanship, and a customer-centric approach. Thank you for turning my dream home into a reality. we are truly grateful for the positive experience and the beautiful home we now have. Regards, Kish and Nish ... More

I am not totally happy with the construction process which has too many flaws. People who worked on the home are not skilled and that is bad.

We are blessed to have made this purchase with highland . Quality was excellent.

Buying experience excellent but too many amenities were upgrades. Superintendent not as attentive once you’ve gone to closing. No real follow through.

Could be better. The loan experience was good

Great experience with the sales team.

I feel that the Highland promise did not live up to expectations. Cost was high, processed was rushed, too many errors and quality concerns. As one of the first to move in to this new development, extra consideration should have been taken to protect and assure a great experience. The people are very good people, but the overall corporate objective leaves a lot to be desired.

Frustrating process with the building of our house.The lack of supervision during the construction stage generated unnecessary repairs and too many follow up actions after the closing.