Highland Homes Reviews

This was our first home and the experience was smooth and seamless. Highland was very responsive/supportive in resolving issues post closure. The builder was very accommodative. Overall it was a good experience.

We purchased a Highland home in less than a month with Jack and Colin in Veranda. Jack was extremely friendly and helped us with financing our home. Colin was phenomenal from start to closing on our home as well. We did three walk throughs at my request and Colin was extremely friendly and took care of all requests. Even now that we have closed he is still a great point person for all questions & needs. Both Colin and Jack get 10 stars from our family & we would definitely buy another Highland home!

Promises promises promises and then there is reality They push to close so they dont have the inventory on their books and 2 months later we still hear excuses Horrible follow up

Very nice community, quality homes in affordable prices . Service has been fantastic .

Nellie and Ashton do business as if they were working for us and not for a company

We love our new home. Highland soes not just build houses. They build homes. We receive a lot of compliments on its style, location, and features. The process ran right on time, actually we closed a week early! Everyone was great! Brad and his team with sales, Mike with building management, Highland’s financing and closing made it very easy. They were always responsive and fun to work with. Nothing ever goes 100 perfectly, but they respond and get the situation resolved. I highly recommend Highland Homes!

Highland Homes goes above and beyond every step of the way. Everyone involved always kept me informed and made sure I was satisfied. Thank you Highland Homes for my perfect home!

I relocated here from Denver, Colorado. I did research on the area where I wanted to live and contacted the sales team at Highland. They were awesome! The sent me information on the home as well as data about the area. Excellent assistance and communications! They also did a virtual home tour for me with they phone while I was in Colorado which help me decide on my home purchase.

Our home is beautiful, and we love it. The kitchen backsplash is a work of art, and the overall layout of the house is perfect!

The look and build of house looks great, but the fixes that need to be adressed are still been worked on from last 2 months

From the sales team to the builder everything was great. Couldn't have asked for a better buying experience for our first home purchase.

Sales and office employees were very "customer service" oriented, which was a nice change from what I've experienced in the past with a particular homebuilder. The construction manager is awesome and goes out of his way to accommodate and fix any issues.

We purchased a new Highland home in Denison which closed in November of this year. Since house was already under construction, and had fallen through twice, we were unable to make any substantial changes. On the plus side, we did not have to pay any closing costs due to the generous offers from the builder and lender. We were in the right place at the right time when the house became available, and we got the lot we wanted. It is an attractive house with a good layout, and the kitchen layout of out model has a good amount of storage. There really is not a lot to be critical of. I would say the Highland Homes has positioned themselves as a more upscale option in the housing market. With that in mind, it would be nice to see more attention to the small details. Some of the work was not up to what they were marketing themselves as. One design complaint would be that the master suite behind the family room and kitchen area has no sound insulation. Anything going on in that area, or the TV mounted on the common wall will prevent anyone from sleeping in the bedroom. Overall, it is a very nice house. Reggie ... More

This is my second Highland Home purchase. I will say that Cris and Spencer are both great to work with. They provide great customer service and are proud to work for Highland …. And it shows!!

Our builder Garrett is very professional and helpful. We really enjoyed working with him and had a very good overall experience in this journey.

The Highland group was very easy to work with. The construction managers were knowledgeable and courteous in answering our concerns. We didn’t have dealing with a sales team because we chose the house early in the construction phase, emailed the sales office and bought the home. However, that office was also easy to work with. I would recommend Highland to all who are in the market for a new home.

We have had numerous issues with the warranty work being completed, in addition to issues that have had contractors sent out needing multiple repeat visits (4-5). Eve after those repeat visits fixes still haven't been made. We have contractors showing up at out house at all random hours without notification which seems odd that they would just show up without being scheduled. However, the builder says "I didn't schedule them". The additional "supervisors" he sends to supervise the contractors don't even actually supervise or observe. There has been a huge disconnect in follow up and communication. I am very disappointed and had hoped this experience would prove better. We still continue to have constantly put in for work to be done on at least a weekly basis. Seems to me it's also a waste of money highlands part to not just get the job done right the first or second time. ... More

Highland buying experience was great. The build manager was very trust worth and addressed every issues in a fast paced manger. The sails councilor and build manage did a very great job and gave us an amazing experience. The build quality and inspection of each phase was scrutinized for quality. Although with every new builds there are issues, but the build manager was always on top of things to resolve the issues. Overall I would highly recommend Highland for family and friends.

Drake was wonderful. Kind, patient (answered even my smallest questions; then said it all again when a friend wanted to hear it). He was thorough and made me feel like he worked for ME even though I was so happy to be buying such a beautiful home. If something wasn't exactly to my liking, he got it fixed or moved or whatever the case was. I would buy from Highland again in an instant.

They seemed liked they cared and wanted a very happy customer.

We love our new home There are a lot of little things we felt were not up to highland standards. Like using higher quality light switches and having handles and pulls on cabinets. Seemed to take short cuts on little things.

Really pretty house overall. Some issues when closing on the house but Highland seems pretty reliable in fixing these issues so far. A buddy of mine used Drees and he is struggling to get them to fix the problems that he is having. Thankfully, thus far, it has been the opposite for us.

I like this builders quality and efficiency

My experience in buying a Highland Home has been pleasant from the start to move in. Highland was very responsive to any questions or issues that might arise during the building process. You can not go wrong in purchasing a Highland Home

Highland delivered on its promises and exceeded our expectations. Home looks and feels amazing. Timely response to minor items is beyond professional. This is our second build with highland and we couldn’t have been happier Best builder