Highland Homes Reviews

My husband and I worked with Tyler (Sales, 6 Creeks in Kyle) to purchase our home. Tyler made working through the details of the process easy and efficient -- and transparent. There we no surprises or stumbles along the way. Mark, the builder, was available at our convenience to make sure that the move in process and orientation to the home were all successful and met our expectations. Both Tyler and Mark have made themselves available to us personally for support in addition to the support provided by the Highland Homes app. Both men were also genuine in the approach and interactions, making good on any "promises" made. ... More

We have built 7 houses over the years but have always been local during the build. Not this time. We were 5 states away but our sales rep and our building superintendent kept us informed and shared progress pictures. Every detail was addressed along the way. Our best building experience. Thank you Highland.

I debated between Highland Homes and another builder. Very glad I went with Highland though the cost ws a little more. Ii feel ike I received a quality home and the builder Mike and thee agent Kira seemed to make every effort to make sure I received a quality home and had an easy process. They were both helpful with suggestions which I appreciated as I had never had a home built before.

Overall, the experience was very good.And I have really no complaints, and i'm comfortable

We bought an inventory home and have been impressed with the quality of workmanship and materials. The style and space fit our needs well. Our builder continues to be accessible well after the purchase, which has been very helpful. After a few months of living in our home, I’d recommend Highland to friends and family.

I know that I’m particular person in custom choices but Highland was wonderful. Christi is the best sales person I’ve worked with in ages. And, I truly love our home and lot.

This has been by far one of the best house buying experience I have had so far. They have taken care of every single warranty item. Makenna is very responsive and has taken care of us since day one.

We have purchased many homes but this has been the best experience & the least stressful. From sales person Sandra, to the construction manager Dalton & Wendy at the design center; all are professional, responsive & easy to work with. They addressed any issues we had & in a very timely manner. The home was built properly & professionally. We had other options but glad we chose Highland. We will be here for a long time.

We recently built our new home with Highland Homes and couldn’t be happier with the entire process. From start to finish, both our sales representative and our builder went above and beyond to accommodate every modification we needed for our child in a wheelchair. Nothing about our home feels cookie cutter, which was extremely important to us. The team’s responsiveness and attention to our unique needs was truly unmatched. We highly recommend Highland Homes to anyone looking for a personalized and caring home-building experience!

From start to finish, our home-buying journey with Highland Homes in Parten Ranch was exceptional. The sales consultants were fantastic—Lula spent generous time walking us through different homes and thoroughly explaining details about the neighborhood, while Renee guided us through the entire buying process and went above and beyond to ensure every extra detail at closing was taken care of. Special thanks to Hunter, the construction manager, who made sure our home was perfect for move-in and has continued to provide top-notch support after closing. His attention to detail and commitment to our satisfaction have been outstanding. Highland Homes in Parten Ranch truly has a rock-star team, and their professionalism and care made this an easy five-star experience. We highly recommend both the builder and the neighborhood to anyone looking for quality, service, and peace of mind. ... More

Laurie, Gai and James have been excellent to work with and are all very responsive.

We had a great experience with buying a Highland Home. Dylan and Renee are great to deal with. They were responsive and friendly. Dylan responds in a timely manner to any tickets we opened and if he wasn't available, they assigned another person quickly. We have been super pleased.

Great all around will chock

Great client centric, build craftsmanship, and very responsive

After having two other homes built in different states by different builders, our experience with Highland has, by far, been the best. Working with Brandon has been a dream as he has been super responsive and very on top of taking care of our issues. We are most grateful and will definitely recommend Highland to everyone looking for a new home!

High quality workmanship, good response from sales representatives, Project Manager was exceptional, loved the Architecture. Negatives were that 3 of the 6 bathrooms were in the first 300 sq ft of house and many interior doors were too narrow. Great service and fast response time after closing to fix a few small repair items. Overall great experience.

I had a great experience buying my Highland home in Heritage Ranch. The sales team answered all my questions and were very helpful. I am pleased with the quality of my home. Any issues were addressed in a timely manner and resolved.

i built my home & picked all finishes from start to finish, sales team was great, very helpful over & over , project manager was on top of his game , design team was very well organized & helpful with picking choices for my home . great experience all around .

We love our new home and everything about it. Our one true concern was some lack of focus on the details concerning the installation of grout, caulk, and paint throughout the house. We have noticed gouges in the seems throughout the house where there was lack of attention. Dustin has been great in addressing every issue to insure our new home is 100%.

Excellent and easy going journey. Andrew is awesome in customer service understanding home owner concerns and acting in consequence

We recently purchased our home through Highland Homes, and the entire experience was truly exceptional from start to finish. From the moment we met Danielle, we knew we were in good hands. She was incredibly knowledgeable, patient, and really took the time to understand our needs. Never once did we feel pressured to make a decision—we always felt supported. Everyone at the Austin office was equally kind and helpful, making the process smooth and stress-free. A special shoutout goes to Lane, our construction manager, who kept us in the loop every step of the way. He provided detailed weekly updates during the build and was always quick to answer any questions we had. Even after we moved in, Lane has continued to be an amazing resource—always responsive and ready to help. We’re so thankful to the Highland Homes team for helping us find and build our dream home. Highly recommend ... More

My wife and I began looking at homes about a year ago and met Amy (Sales consultant) for the first time there; after that meeting, Amy worked tirelessly to find us our forever home. It has everything we had ever wanted in a home and more! The building supervisor D’Marco was amazing and extremely responsive to any questions we had or any help needed. The overall process from touring to the finalized purchase was extremely smooth and would recommend highland homes to anyone who is on the fence for a builder.

As a business owner—including in the customer experience space—I hold service and quality to a high bar. That’s why I want to shine a spotlight on two exceptional people: Preston, my construction manager, and Renee, my sales counselor. Both went above and beyond in every possible way. Preston held himself and the entire project to incredibly high standards. Every detail mattered to him, and he didn’t let a single one slip through the cracks. His professionalism, responsiveness, and pride in his work were evident from day one. He was not only excellent at his job—he was an absolute joy to work with. Renee was a clear and consistent communicator and made every step of the process feel seamless. She was warm, helpful, and always made sure I felt informed and supported. They both demonstrated the highest level of conscientiousness, and I say without hesitation that I would work with them again in a heartbeat—and sincerely hope to. In fact, I’d not only work with them again—I’d hire them and grab a beer with them. They’re that rare mix of skilled, dedicated, and genuinely good people. I also want to recognize the overall Highland Homes experience. Clearly, the company is doing a lot right to attract and empower talent like this. It shows. Outstanding work all around. ... More

Michael has been extremely professional and very responsive to all our issues and concerns! He’s been a pleasure to work with and is truly customer focused!

I had a great experience purchasing a home from Highland Homes. I think it’s great value for the bucks paid compared to other high-end builders. My building manager Trey is one of the best. This was my first home-buying experience and he really made the transition seamless during the walkthrough and handover process. The team is also very responsive in addressing any challenges or issues identified.