Highland Homes Reviews

I had built a home prior to this with a different builder and assumed I'd experience much of the same issues and related stress with this new build with Highland. Thankfully I was wrong! The process from start to finish was like a dream. When any issues did pop up (as is the nature of new construction), the Highland team (especially the builder and Sales Rep) were nothing short of outstanding! I actually enjoyed every phase immensely and I am so grateful to Highland for that experience. They have my highest recommendation.

Home was delivered as promised and in excellent condition. All items we subsequently found that we wanted addresses were quickly fixed with no hassle at all. Very pleased with Highland homes.

Great to work with from design to build to finish. Everything we asked for before, during, and after the construction process was completed as promised. They made everything right!

Everyone was great - from the sales staff to the builder supervisor all the way through to warranty issues!!

One of the best team of builders I have worked with.

Be sure to ask plenty of questions. Highland staff are very helpful and approachable. There are no dumb questions!

Overall buying our Highland Home was a positive experience. There were several issues during the building but that happens to every home builder. Melissa our construction manager was very attentive and took care of each issue quickly.

Highland is a cut above the rest, something immediately recognized upon entering their homes. Service is top notch led by responsive and professional representation

Tyler has been such a great resource throughout this entire process. He has been incredibly responsive, helpful, and patient with me as a first-time homebuyer and single mom. I am very grateful for all of his help and guidance along the way. We have truly enjoyed our Highland Home so far and appreciate all he did to make this experience such a positive one.

We purchased an inventory home and there are a few items that I would have certainly addressed if I had a home built instead. For example, the walls around the media room are not insulated so we are unable to enjoy sound isolation when watching a movie. The landscaping (plants / shrubbery) was installed too close to the driveway so that you have to step into the landscaping to exit your vehicle. The plumbing through the walls is not insulated for sound in anyway so anytime we use water, you can hear it clearly through the walls. Overall, we are very happy with the home, the purchasing process, and the neighborhood is awesome. ... More

Thus far, myself & my wife do like & enjoy our new Highland Home. Furthermore, though with the issues we have had since our March 6th move in … has been problematic at times. The Builder management team has been very responsive & professional in helping getting the maintenance issues resolved & inspected when I have communicated house defects to them. I wish as also my wife does, that interior painting was not done cheaply with the paint that came with. And instead had a gloss to paint and a different color tone instead of the powder base white it has. But overall we love the house.

I had a great experience building with Highland Homes, largely thanks to the builder /PM…Ryan. From start to finish, he was a pleasure to work with, always responsive, consistently available, and quick to address any concerns that came up along the way. Whenever an issue arose, Ryan didn’t just acknowledge it; he followed through and resolved it promptly. That level of communication and accountability made what can be a stressful process feel much more manageable. I’d highly recommend Highland Homes, and Ryan in particular, to anyone considering buying or building a Highland home.

Jovanney Adam and Ana were knowledgeable about all things involving the home. All questions and issues were addressed to satisfaction. The home quality this far has meet our expectations. If we had to do it over again we will still choose this home and the Highland team in this community to partner with on such a big investment.

I had a positive experience with Troy, Chris and Pedro throughout the building process. From our first meeting to closing day, everyone was professional, responsive, and easy to work with. They kept me informed at every stage and were willing to answer questions or walk me through details, which made the experience feel much less overwhelming. I appreciated how organized and communicative the team was. Any concerns I had were addressed promptly, and they truly made me feel like my home mattered to them—not just another project. As for the home itself, I’m very happy with how everything turned out. The layout is functional and thoughtfully designed, and the craftsmanship and finishes reflect quality work. It’s clear that care went into building it. Overall, I am grateful for the experience and excited to start this new chapter in a home I truly love. ... More

I had a really good home buying experience with Highland home. From sales consultant Jake to construction manager Bennett, all provided me with very helpful information, Bennett send the weekly progress on time. Fixed the issues promptly!! I will recommend Highland home to my friends and family!

Good builder, Megan the sales from Highland help to decide the material from beginning until closing. And the contractor guy dalton always updated me about the house

It was an excellent experience during and after the buying experience. We love our new home. Devin and Linda were absolutely incredible.

My husband and I had the best experience with Highland. From walking through the home to purchasing to doing the walkthroughs with Yale, everything went as smoothly as possible and we couldn’t be happier with our home purchase. The quality of the materials used is very good, designs are beautiful and efficient, and there’s not wasted space. Yale was able to change out the things we didn’t like, add what we wanted/asked for, and above all else he is a very kind person. Even after we moved in he still comes to check on us or to help us find contractors for things we want to get done to the house (such as garage floor epoxy). Our realtor and dear friend led us to our current home and I highly highly recommend Highland Homes! ... More

Overall had a good experience. Mortgage process went smooth, closing was smooth, and construction manager was great during busy time at end of the year. I do feel like there could have been more done from an informational standpoint directly related to the neighborhood. There weren't any instructions about registering for the neighborhood amenities or anything like that. There also was not instructions for things like the smart home or security system. Again, these were just minor things to an overall good experience. I would recommend the community and Highland Homes to others

The floor plan is very nicely laid out. All cabinetry, flooring, appliances, etc. are of excellent quality.

Great job, good value. Great costumer support

Our journey with Highland was great from the beginning to end starting with our Realtor, Katrina and Sales Reps, CeCe and Fran in the model home and James, our Loan Officer along with Cricket and Karen and with our Construction Manager, James who kept us informed every week with the process of the construction of our home. They made every aspect of our journey a pleasure and since we moved in, they are still present to ask questions and help with our concerns. James have responded to every text, email or call and has even came by to check on us. We would definitely recommend each and everyone. ... More

Very pleased with our new Highland townhome. Todd was great to work with. We had a few minor repair issues and Kris was on top of everything. He even went to the new house to meet the contractors when I was unavailable. Excited to be moving in.

My experience with the Anita and Bannett was beautiful. They were always ready to help. The paint used in the house especially the cabinet retains stains and difficult to wipe stains of them. And I think the furnishings in the house could heve been better too. But Anita and Bannett were awesome

Good location Good sales person Did not have what told in certain issues