Highland Homes Reviews

Overalls experience was great, Darren was amazing!!!!

Thanks to sales representative Haeli for handling all my requests in closing the house and construction manager Jason for helping in finishing the house.

I would highly recommend working with highland homes. They have an outstanding relationship in Texas and produce a quality product.

We built a house with Highland Homes in Northlake, TX. Great experience!

Everyone we worked with at Highland Homes in Bridgeland was very easy to talk to and work with. They were very friendly and seemed genuinely interested in what we had to say. I wasn’t looking forward to the building process, but they all made it much better than I thought it would be. Our builder made a big difference. He was great to work with, easy to communicate with and quick to respond. The one area I wish we could have had some input, was the landscaping. I would have liked to select the plants (with some guidance). Overall, it was a very good experience. I would recommend Highland Homes. ... More

My salesman Hector was fantastic and very easy to work with. I would go as far as to say, if wasn’t for him, I don’t think I would have gone through with the build. The design center person wasn't very helpful. She was not aware of the costs of most choices and or upgrades which made it very difficult make choices and trying to stay within a budget when we are only allowed a certain amount of to me in the design center. The choices are limited. Our particular floor plan, we weren’t allowed to do similar features like waterfall edge on the counter tops or a decorative hood vent in the kitchen. If I had known that from the beginning I might not have bought the home. 600k plus home and I have an apartment looking hood vent. Most items in the design center are extremely overpriced. 7-8k for moen black faucets and fixtures in 2500 sqft is massively overpriced. Most items in the design studio are just as overpriced. I easily overpaid for the house by about 75k. Spending nearly 150k over the base price (even with the builder incentives) was definitely not part of my thought process going into the build. The builders lender appraised at purchase price to approve the loan, but I’m not so sure it would sell for what I purchased it for. I don’t ultimately ever plan to move so I’m content with the house, but think there were things that could have been done to increase the transparency. In the end the quality is decent and the cost is over priced. I don’t feel like I will have quality issues like with some other builders so that does give me peace of mind. The best part about the house is the layout. One of the best layouts I have seen in any model regardless of price. Also, the tall ceilings standard was a really nice touch. ... More

Some issues with finishes, and quality of some material. Overall experience was great.

Denise is a great sale person. She knowledgeable, attentive, and listens to her clients.

I love my Highland Home. I have had some new home issues (common with new construction) but Highland has been responsive, and the issues are being resolved timely. Henry has been a large help in coordinating all of the necessary repairs for our family. Highland's professionals (Avery, Brandon, Henry) all have been very helpful throughout this entire homebuying process. Brandon & Henry both consistently respond after hours when I had new home construction issues. Between them both I feel confident that all of my new home issues will be resolved timely and to my standards.

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Excellent sales representation from Walter and simply outstanding builder professionalism and follow up from Jack . Well done Highland !

My experience was very easy. I signed, went to the design center and before I knew it I moved in! The communication was very good throughout the entire process.

Excellent support has been provided for early closing of the house and scheduling of all repair works. All identified items were addressed exceeding our expectations.

It was a good experience with Highland Homes during the entire buying-construction-closing cycle. We noticed a trust worthy approach on the sales, reviews, construction and warranty requests

As compared to other builders I have dealt, the Highland team was top notch. Very attentive to me as a homebuyer but also making sure that they communicated effectively along every step of the way. The quality of the finished product far exceeds what wwe expected and friends and familly that have beenover have been wowed to the point of considering Highland for their own future homes. I HIGHLY recommend Highland Homes.

This marks our second experience as homeowners with a Highland Home. Our initial encounter with a Highland Home was around 2013, a few years after we tied the knot and embarked on homeownership together as a couple. Following the sale of our first home, we consistently found ourselves measuring subsequent residences against the standard set by Highland Home in terms of quality, space utilization, and overall aesthetic appeal. Ultimately, we realized that the ideal solution to fulfill our desires was either to construct a new home on our land or to invest in another Highland Home. We opted for the latter option. ... More

Everything was great, both Denise and Nick were great. Home is spaced and functions as expected. I appreciate the build quality and workmanship. The house was expensive, but what isn't these days?

Great value for the money. The construction quality could use some improvement though. Sales manager was good and responsive until we got into contract but never heard back after that. Would have appreciated a more engaging team.

a lot of care goes into the craftsmanship of the Highland home we purchased. when there were problems, they were addressed. no questions asked. they explained everything we needed to know.

Very responsive to any and all issues, very friendly staff, nice home. Overpriced considering the finishes, etc…the price of being in this area.

Great buying experience. Had some issue with quality but all resolved with some time.

Working with Hector Duenas during sales negotiations and contract signature was very smooth. He was very helpful, responsive and solution oriented. Dealing with Highland Home Loans was not very pleasant. We had to work with 3 different people for several months. We asked 20% mortgage of the house value and at the last minute, 4 weeks prior to closing, our application was rejected which put us very stressful situation. There is a room to improve the screening & approval process at Highland Home Loans. In our case it should have taken 30 mins to accept or reject our application rather than months for a person with a basic financial knowledge. Our project manager Jonathan Mayfield was excellent. He explained us all civil & mechanical details related to the house, addressed any concerns or minor quality issues timely. He is very professional and supportive. It was a great pleasure working with Jonathan. There are few things to improve on quality & layout in or around the house. Such as AC unit blocks the entrance to the backyard, fireplace does not have installed igniter. ... More

Buying experience was awesome….Highland Homes are great homes as expected with their modern designs…our construction manager Juan is great with helping us with any questions as needed…the closing date was on time or earlier as promised….overall we are very happy with our builder Highland Homes and would highly recommended to future buyers

This is to be our final home to retire in and it was important that it was built the way we wanted it and with quality. So glad we chose Highland! Everyone on their team has been fantastic from beginning to end. Avery Turek was an awesome salesperson. She saw our vision of what we wanted and worked hard to get us what we needed. Once building, Whitaker took over and took us through to the end. Sure there were bumps in the road along the way but Highland always stepped in and made things right. We ended with a beautiful home that we are looking forward to spending many years in. Couldn’t be happier! ... More

Marion, my builder, has been very responsive taking care of my concerns, which haven’t been many. She genuinely cares about satisfying her homeowners!