Highland Homes Reviews

Truly this company aim to please their clients. The initial encounter with the office team is the critical part, they will layout the options given your price range and patiently assisting you.

John Hayes, our highland homes construction manager exceeded and continues to exceed our expectations on what a construction manager does. He provided inisight, suggestions and provided us with peace of mind that our home was being built with the upmost care. We build a strong relationship throughout the process and i know we will keep this relationship moving forward.Cannot stress enough hoe impactful John was and continues to be. I know that there are awards given to exceptional representatives and want to make sure that John is nominated for builder/construction manager of the year.

It was easy to by they respond to things really fast that need to be fixed nice house.

Our superintendent Blake was awesome! Monica and Sydney were a pleasure to work with. They all took care of us while trying to build a home while still living over 2.5 hours away. Highland Homes was a very accommodating builder which was much appreciated.

Well built home that responds perfectly to our needs

I have built multiple homes with multiple builders. From the very beginning of this process, I have nothing but good things to say about Highland Homes! I had the best experience planning the right floor plan for the lot I chose with my sales contact, Andrew and my builder Kel has taken care of me every step of the way. I am happily in my home now for the last few months and can’t say enough about the quality and design. Any small warranty items have been well received and taken care of promptly. I couldn’t be happier and I would definitely choose to build another home with this fantastic builder. ... More

I had awesome experiences with sales (Val) and walk through with the builder (Mike). Mike and Val have been responsive to all my questions and completed any actions that were needed. Val has made me feel welcome in the community with her kindness, reminders, and holiday greetings. More than happy with my new home.

I find Tm and Dalton to be very helpful in the process. Any issues that have come up Dalton has been amazing dealing with it.

it was our first new home buying experience , from the day we saw the house and met Tim and his team, we are in love with Highland homes..they did great job both in communications and quality of work. we started to value more as we learn more on other builder issues and look back with ours..we appreciated much. thank you HighLand - Homes team (Tim team) and HighLand - Home Loan team (Hank Team) you all are awesome

Builder associates, construction manager and workers are very good in responding to the requests and had a very really good experience. But the quality of the material is not good and very much disspointing.

Lovely home. Could seem a bit rushed. Very responsive.

Builder was very responsive to any issues I needed them to address. The selling agent was also always available and interested in our needs. The product was very good, except that some of the subs may have rushed. The door was not put on with a screw large enough to keep it from sagging, so until that was fixed the deadlock did not smoothly engage. The down spout pulled off the wall on the side of the house after the first big rain, and the paint on base boards around the floor blistered mysteriously, possibly cause by very small amounts of water (perhaps particle board?). However, Highland quickly acted to remedy all of these problems and was sympathetic to my concerns -- so I am satisfied. Even though Like the company, I have to be honest so I could not give them a 5 on quality of workmanship & materials. Perhaps this sort of problem happens with all builders. ... More

great home building company with exceptional customer service

Our project manager Blake was the best. He was always responsive and took care of all of our questions and request. The quality of work done on our home was exceptional.

Highland Homes builds a great product! Their architecture, design and finish out are amazing. We went from a fully custom home to an inventory home, and it was a near flawless transition. I would recommend them to anyone. I would not recommend their Home loans, but as a builder they are amazing!

Great people to work with. They care about you.

My experience with Highland Homes goes back to the 80’s as a child, when my parents purchased two Highland Homes in the Dallas area. So, when it came time to purchase a Highland Home for my own family, the decision and trust in the brand was easy, already proven, and well established. I will say that my own experience on the construction side wasn’t flawless, but when it came time to make things right and address found issues, responses and actions taken were swift . Highland Homes, like many truly customer-centric corporations, continues to solidify that their customers (and their name/brand) is important in their continued success. For this reason… I wouldn’t hesitate, if needed, to purchase another Highland Home in the future. ... More

Unfortunately, the barn door has been mistakenly built (not per dwgs), and it's been 2 months without a resolution to this mistake.

Valerie was our sales rep and Michael our builder. Both were friendly and professional. Both were responsive and we felt like they were looking out for us.

My experience with Tim was the best experience a home buyer can ask for. Easy to work with, listens and truly cares for his customers. Always willing to help bring your dream to reality. This also rings true for his team. From builder to the supporting staff, they were a pleasure to work with and delivered on their word.

We are blessed to have made this purchase with highland . Quality was excellent.

Buying experience excellent but too many amenities were upgrades. Superintendent not as attentive once you’ve gone to closing. No real follow through.

Higland homes are luxury homes. They are not cheap but an excellent investment with high quality. If you looking for quality then highland homes is your 1st and last stop

Read my previous review on Highland homes

Process was seamless from sales of lot, internal design and upgrades.