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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3096 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

3096 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Overall very good. The quality of inside doors and door locks is poor. Talking to neighbors, many have had to have their inside doors and locks replaced. Lack quality.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2023
  • Van Alstyne, TX

In a heart beat, I would overall recommend the builder.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 4

New Highland Home - Lookout Ridge Drive

  • Robert P.
  • Verified HomeBuyer
  • July 05, 2023
  • Montgomery, TX

I have had a overall positive new home building experience with Highland Homes from exploring home models, lot selection, design, build, pre close walk through, and warranty process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Unfinished and Warranty Work Requests Submitted via the Highland Homes Website

  • Rodolfo V.
  • Verified HomeBuyer
  • May 30, 2023
  • San Antonio, TX

The home warranty was explained fully by your representative. However, when having submitted our varied requests for service through the website, there was NO, repeat NO, response towards resolution nor even an attempt to contact us. When after notifying the warranty representative, we have yet to hear anything in response. We are sadly disappointed since some of the issues were known prior to closure. Unacceptable comes to mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

Fantastic building experience!

  • Victor F.
  • Verified HomeBuyer
  • May 23, 2023
  • Argyle, TX

Our building experience with Highland Homes was fantastic! Working with Aleasha and Michael was great. Their response to our questions and concerns was professional, prompt, and attentive to detail. I would not hesitate to build with them again!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Owner

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2023
  • Sherman, TX

Enjoyable buying experience. While I am very aware builders are overwhelmed with strong demand, logistic and employment issues, follow up on completing punch list items could be faster.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Great all around experience and would definitely buy from Highland again.

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2023
  • Aledo, TX

Great people, great home and overall great experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nice home from highland

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2023
  • Van Alstyne, TX

We were pleasantly surprised by the level of communication and customer care throughout the process. No builder is perfect and although some of the trades could be a little more attentive to details when working on homes, overall we were pleased with what Highland delivered.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Madhu M.
  • Verified HomeBuyer
  • May 16, 2023
  • Aubrey, TX

It was very smooth experience with highland homes , we have seen so many builders and finally liked the highland homes for their quality

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great

  • HENRY M.
  • Verified HomeBuyer
  • May 11, 2023
  • Aubrey, TX

They build Super quality homes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Havannah Good Time in Our Highland Home

  • Jerry H.
  • Verified HomeBuyer
  • May 10, 2023
  • Celina, TX

Our sales associate was fantastic. Never pressured us for anything and most important, she was very knowledgeable about options and upgrades and communicated well on what came with the home we selected. Our builder was excellent; completed the home in seven months and was extremely responsive to issues & questions we had along the way. Very knowledgeable and communicated well throughout.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Builder with good customer satisfaction

  • Surender R.
  • Verified HomeBuyer
  • April 03, 2023
  • Aledo, TX

As a first time home owner, I highly recommend you check out Highland Homes communities. We love our house and had a great experience with Highland!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience with Highland Homes

  • Nevert M.
  • Verified HomeBuyer
  • March 28, 2023
  • Manvel, TX

It was not an easy process given the nature of the market. Denise was supportive and attentive every step of the way. In addition to that, everyone that worked with us was supportive-we are grateful, and happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Alfredo

  • Alfredo V.
  • Verified HomeBuyer
  • March 21, 2023
  • Katy, TX

It has been a great experience doing business with highland

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Very professional builder and extremely smooth process from start to finish.

  • Donna L.
  • Verified HomeBuyer
  • March 07, 2023
  • Katy, TX

From start to finish, the process was extremely smooth. The professionalism from the sales office, construction manager, and lender was absolutely outstanding. After moving in, I had a few minor warranty requests and the responsiveness to the issues were impressive and very much appreciated. I couldn't have chosen a better builder and would be the only one I would recommend in the entire development.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleased

  • George N.
  • Verified HomeBuyer
  • March 07, 2023
  • Van Alstyne, TX

Highly pleased with Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very friendly and willingness to listen and assit.

  • Giridhar T.
  • Verified HomeBuyer
  • March 04, 2023
  • Prosper, TX

Willings to accommodate, and guide has been the best experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience!

  • Daniel H.
  • Verified HomeBuyer
  • March 03, 2023
  • Melissa, TX

Love our new home from Highland! There are a couple Things here and there that have had to have work on after closing but nothing major and we absolutely love our new house!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Highland Homes

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • Mansfield, TX

I have built with other builders including Grand Homes but I can say the experience with Highland Homes has been the best!! They're very understanding and ready to work with their clients. They're quick to respond and very pleasant to work with. We've had a great experience building with Highland and our neighbors share the same sentiments.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Vincent W.
  • Verified HomeBuyer
  • March 02, 2023
  • Denison, TX

Jonathan & Pat were a great team to work with. We enjoyed the entire experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great people to work with.

  • Anonymous
  • Verified HomeBuyer
  • February 12, 2023
  • Argyle, TX

They are quick to respond and easy to talk to.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

We love our floorplan

  • holly S.
  • Verified HomeBuyer
  • February 07, 2023
  • Celina, TX

We love our floor plan,

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Emeka O.
  • Verified HomeBuyer
  • February 01, 2023
  • Celina, TX

Highland Homes is a top builder. Overall quality of the end product is excellent, and we really like our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I recommend all buyers looking for new homes. My family like this home.

  • Manith M.
  • Verified HomeBuyer
  • January 31, 2023
  • Anna, TX

I like everything about Homeland.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great Experience with Highland Homes

  • Elixzine K.
  • Verified HomeBuyer
  • January 31, 2023
  • Mansfield, TX

Working with our Highland Homes sales counselor and project manager was a great experience from beginning to end. They were very pleasant and responsive to our needs and questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mixed experience with Highland Homes

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Austin, TX

We had a great sales experience, the sales team has been excellent with responding to queries, addressing our concerns etc. Special call out to Lula who has been excellent to work with. Mixed experience with the construction team. Since we were remote, we didn't had the opportunity to continuously monitor the home. We weren't getting regular (weekly) updates on home construction as promised. During final inspection, we found several issues which were addressed promptly, except a few which were missed and we found them out after moving into the home. We were asked to raise home warranty case, ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4