Highland Homes Reviews

The team did a great job addressing my needs and concerns. Overall the process was smooth and all were easy to work with. I give them the team a 10.

We had a little pause at the beginning of the pandemic. They work with our fears and allowed us to make changes to better meet or needs.

Craig has been great correcting any issues.

This was our second home and the experience was great. We were allowed to make different changes including non standard changes. Very responsive. The builder communicated with us on the construction every week.

Our timeline for moving in was quick and our construction manager took great care of us!

Highland Homes is first among not so many equals. My delay in responding is that due to the pandemic there are painting touch ups and a few other things which will be accomplished soon. The delays been at our request.

The Highland team was great. We were having difficulty selling our home and could not get into our Highland home until it sold. Unfortunately, we had a very negative experience with a realtor, which greatly contributed to this issue. Highland was very understanding and flexible with allowing us additional time to get a new realtor and we were able to sell our home! As far as the builder goes, Garrett was awesome! He provided excellent communication by sending a weekly progress report on the progress of the home and promptly follow-up on any questions or concerns we had.

I had a great experience with the builder! This is my first home and all I can say is that I’m very pleased for my experience.

Very pleased with our experience

Liked the staff and home

I love my floor plan and neighborhood!

We love our home! Thank you!

Being a 1st time homeowner can be scary and exciting, but for the 1st home to be new construction brings another level of anxiety and excitement. However, Highland Homes made this experience so enjoyable. From the sales to the design to the construction, every team was very open to any and every question we had. The communication was excellent and even during the pandemic we never experienced a delay. They stayed ahead of the curve which is needed in this process. Look no further, Highland is the BEST!!!

They help you get exactly what you need, and adjust based on your desires and budget. Great house project and awesome features. Our sales person (Sarah T) was amazing and caring. She gave us all the time to make sure we were taking the right decision, always available. Great experience overall.

We were impressed with the overall home buying process with Highland. The building manager is always available and alleviated every concern of ours before and after closing on our home.

Overall the buying experience was great! Customer service from the sales office and building manager was great . I just subjects to Highland is that you pour your driveway last. As I ride around the neighborhood you can notice the difference between Highland and Perry homes . Perry home has clean finished driveways and Highlands driveways are different colors and patched. Perry pours their driveways after the home is built and I think that what makes a difference.

This home’s temperature is constant and comfortable ( tight seal!) Warranty Service has been excellent and reassuring

Highland Homes has always been my favorite builder and I knew that if I ever bought a new home, it would be a Highland Home. The best part of my experience was dealing with the incredible staff in The Groves (Walter, Haley, Ron & Gwen). Each of these individuals ensured my needs were met and they went out of their way to make adjustments to the home to suit my needs. I bought the house in the final phases of construction, so I didn't have input as the house was being built. This incredible team was quite flexible when it came to accommodating modifications to the home, upon my requests. I feel that for the price of the home, gutters should be included. I love my Highland Home! ... More

I think the finishing on the house was not up to the mark. We are happy with everything else.

I have worked with other home builders previously and felt like I was in a battle with them. Working with Highland was a relief from that. My sales agent was knowledgeable about the homes and features and helped me find what I wanted instead of pushing me into a more expensive home. My construction manager walked the home every day during the construction process and held the contractors accountable for mistakes. I walked the home often and when I saw corrections that needed to be made, he made sure they were taken care of. Highland earned my trust and made sure my home was built well. The home building process was significantly less stressful because I was able to trust them. ... More

Great Customer service. Valerie was Great in the process.

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

Lesli and Robbie were great to work with and we love our home

I love my new home. It was worth the minor issues with workmanship when moving in.

Our experience with Highland was great, from start to finish. We always received quick responses to our questions and requests and never felt pressured or rushed in making decisions. We would recommend Highland homes for anyone considering having a new home built.