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Highland Homes Reviews
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What Homeowners Have to Say About Highland Homes.
Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3097 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Beautiful New Community
- Erika Q.
- Verified HomeBuyer
- November 06, 2020
- Rockwall, TX
The beautiful new community, the quality of home and the way how it is beautifully built.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
COMMUNICATION
- Anonymous
- Verified HomeBuyer
- October 31, 2020
- Aubrey, TX
HAD A GOOD A EXPREIENCE WITH HIGHLAND HOMES , BUT NOT WITH HIGHLAND HOME LOANS. NOT SURE IF THEY ARE THE SAME ENTITY
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Giovanni was great and met all our needs.
- Joseph P.
- Verified HomeBuyer
- October 30, 2020
- Humble, TX
Giovanni was great and met all our needs. He really went out of his way to make sure we were takeN care of.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Wonderful Experience!
- Alexander R.
- Verified HomeBuyer
- October 26, 2020
- Arlington, TX
Jesse and Richard were incredible! So easy to work with and trust.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
A Rewarding Experience !
- Kenneth C.
- Verified HomeBuyer
- October 25, 2020
- Katy, TX
Purchasing a new home can be overwhelming. There are so many choices to be made while trying to remain in your planned budget. All of the Highland Homes representatives from beginning to end provided unparalleled service and eased us through the home building process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great experience
- David R.
- Verified HomeBuyer
- October 21, 2020
- Willis, TX
From the minute we met the Highland team at Woodlands Hills we were immediately impressed with their professionalism, friendliness and the quality of their homes. As a result of this initial meeting we made a decision to buy a Highland Home and I would 100% recommend Highland as a trusted builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
BUYERS NEEDS MET
- Bruce B.
- Verified HomeBuyer
- October 20, 2020
- Fort Worth, TX
From the first time we stooped to look at the model through the finalizing of our mortgage approval, Highland Homes was extremely easy to work with and highly responsive to our needs. Towards the end of the process, we needed to move our closing date up and they bent over backward to make it happen for us. We've been in our home for almost 3 months and so far it is fantastic. No major issues. The few minor things that have come up the builder has been highly responsive to and worked quickly to make it right.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very good builder!
- Darrel R.
- Verified HomeBuyer
- September 25, 2020
- Montgomery, TX
Builder was easy to work with and you were allowed to make changes (to add or delete) to the existing floor plan within reason.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Superior builder with only minor issues that were promptly resolved
- Mark R.
- Verified HomeBuyer
- September 18, 2020
- Celina, TX
Builder foreman was thorough and responsive, and caring. Efficient and effective; love the floor plan.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good folks to deal with; some small upgrades would be useful.
- Donald D.
- Verified HomeBuyer
- September 16, 2020
- Little Elm, TX
The quality of the home is overall very good. We do have a few concerns: very small and shallow bathroom drawers; cupboard doors don't have soft-close; no garbage/recycle spaces included in kitchen cabinetry; very bottom kitchen cabinetry difficult to access--pull out drawers would be helpful. Highland folks we have connected with have been prompt, courteous and helpful.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding Customer Service
- Robert L.
- Verified HomeBuyer
- September 16, 2020
- Arlington, TX
Our construction manager, Ben, provided outstanding customer service from start to finish. This includes guidance on a number of upgrades that we considered, as well as, immediate repair and replacement of the very few items that were not quite right. Ben's expertise and good attitude throughout the process was greatly appreciated.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very responsive and attentive
- David G.
- Verified HomeBuyer
- September 16, 2020
- Rockwall, TX
Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Great service
- Jose B.
- Verified HomeBuyer
- September 11, 2020
- Houston, TX
Awesome people and always available for any questions and needs you need on your home building process
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pleased With Highland Homes
- George N.
- Verified HomeBuyer
- September 03, 2020
- Wylie, TX
The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!!
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Very satisfied
- Michael J.
- Verified HomeBuyer
- August 29, 2020
- Fulshear, TX
We love our floor plan and the high ceilings and quality of workmanship that Highland offers. We loved our sales person and project manager who were with us the whole time our house was being built . They were very responsive in fixing the few issues we had after closing.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Excellent home-buying experience
- Angel C.
- Verified HomeBuyer
- August 27, 2020
- Fulshear, TX
Very happy with our new home. From sales to customer service/support, all personnel have responded quickly and gained our trust.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Glowing
- Monique B.
- Verified HomeBuyer
- August 25, 2020
- Royse City, TX
Make sure to get utilization rate down to ensure getting the most favorable rates
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Made home buying/building hassle free
- Christian B.
- Verified HomeBuyer
- August 25, 2020
- Argyle, TX
We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes is an excellent builder
- Anonymous
- Verified HomeBuyer
- August 25, 2020
- Lantana, TX
I would definitely recommend Highland Homes to build your house!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Highland Homes - Great experience, listened to our concerns at every stage
- Anonymous
- Verified HomeBuyer
- August 25, 2020
- Wylie, TX
Great experience, listened to our concerns at every stage
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
I Love My New Highland Home!
- Karen G.
- Verified HomeBuyer
- August 09, 2020
- Arlington, TX
The house is beautiful, and our builder Ben has been very responsive about taking care of some little things that need to be fixed. Overall, the workmanship is good, and my husband and I are very pleased.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
First time we bought new construction
- Chad R.
- Verified HomeBuyer
- August 06, 2020
- The Colony, TX
We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
As easy of a process as you could ask for
- Jordan J.
- Verified HomeBuyer
- August 03, 2020
- Melissa, TX
During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great New Home
- Richard P.
- Verified HomeBuyer
- July 29, 2020
- Round Rock, TX
Overall has been a great experience and would recommend to anyone!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
New Home Purchase
- Wade C.
- Verified HomeBuyer
- July 28, 2020
- Melissa, TX
My wife and I have been very pleased with our new Highland home. The whole Highland team. sales, construction, financing, that worked with us from beginning to end were always very professional, courteous, and responsive.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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