Highland Homes Reviews

Excellent service & follow up

I have bought two houses from Highland and have a great experience both times.

There were some minor cosmetic issues that were addressed quickly. Awesome team to work with.

Melissa (builder) and Julie (sales) were both incredibly responsive and helpful. Couldnt ask for better people to work with. This is especially true when we originally had no timeline which turned into a strict deadline. They went above and beyond to get us in our house ahead of or first born arriving. Would highly recommend working with them and certainly would work with them again in the future.

Very happy with our new home. Did have some issues with incorrect tile being installed and not caught until the day we closed. Doug helped us get everything switched out immediately to the correct style. Very happy with the tall ceilings and bay window in the master bedroom.

The Sales Counselor was honest and up front with every request we made. He stayed on top of the build and worked closely with us! The Project Leader building our home also was great to work with. I had a 3rd party inspection done which identified a hand full of concerns. All but 3 where very minor. The Project Leader requested a copy and addressed every point of concern and corrected any problems on a timely bases without question! The team we worked with was outstanding and made us feel like family! I would highly recommend them!

Builder responded in timely and made the buying, inspection, and move in process quite easy.

Highland home team for The Grove is A team. Sales manager/construction manager are great to work with.

Corporations are simply a legal entity that is composed of people. The people make the organization. The people at Highland Homes in Star Trail have impeccable character and integrity. They are trustworthy and fair. You cannot ask for more from a home builder. I can highly recommend Highland without any reservations.

Be sure you understand the plan you want to build. The upgrades will set your home apart and give you more enjoyment. Be sure and check all your options. Be sure to communicate with the office support team and selection staff for your options to make sure you get what you pay for. They are the most important people to ensure your satisfaction. This group is the ones that can make sure your builder is updated on your home.

We’ve had an excellent experience, particularly when dealing with our Construction Manager Cody R. Cody is very knowledgeable, thorough, and follows through. We are having a minor fly issue (they are coming in the garage and through our adjacent bathroom wall...) and within minutes of notifying Cody, he was here and arranged for pest control. He and the contractors that have come out have been attentive and courteous.

I rated the quality of workmanship as 4 of 5 stars because no home is PERFECT when one moves in. There were small things we found after living in the house for a few weeks, but that has been our experience with six other homes over the years. Having said that, the value of the home is fine and meets today's standards. The trustworthiness in building the home and the responsiveness to the issues discovered are excellent. The foreman who built the home is incredibly responsive to any issue discovered and is wonderful to work with. The sales, contracts, and all other agencies as part of the Highland business were all exceptional: informative and responsive and diligent! ... More

Very good builders and responsive to issues. Some does take time to resolve, so submit request a early as possible.

Outstanding experience from sales counselor to builder to senior executives. Great quality with outstanding follow up and warranty issues.

Great experience and level of professionalism. Made the experience seamless.

Everything has been wonderful thus far. Everyone has been helpful, respectful, and quick to respond.

Sandbrock Ranch is a great development. Love the Amenity Center and all the open areas. Will, Kelsi, and Blake were, and still are, responsive to my needs and requests. Great Team!

When looking for a home in the Drippings Springs area, you need to see Lula and her team in Highpoint. They are the best.

the experience with Highland homes was great. Everything went smoothly starting from signing the documents to closing. The Sales person & the builder was really helpful. They provided all the required support and answered all our queries on time.

We have trusted Highland to build a home for us on multiple occasions. They are a solid team and easy to work with.

They make the process easy and fun. You’re included all the way through the process.

Great builder, very professional and responsive staff, good neighborhood amenities, good value.

Another excellent experience and proud Highland Home Owner.

We had a great experience with our salesperson. She delivered everything she promised and she was a great help with understanding the process of building with Highland. The project manager did an equally fabulous job. He listened to our concerns and went above and beyond to deliver what he could. Past those two it was sometimes a struggle to get answers or help with the things we wanted for our house. For the new home buyer I would recommend making a list of the things important to you, floor plan, finishes, outdoor space, to name a few. Look at all possible plans and work hard at the design center to get what you want while staying in your budget. They have things they forgot they had, so bring pictures of what you want. Main thing is to ask for what you want and stay in contact with the project manager, ... More

only reason im docking a star from workmanship // materials is theres little tiny things that were rushed, not huge deals, just basically small nicks that we were told can't be fixed overall amazing builder and great house for value