Highland Homes Reviews

The homebuying process from start to finish was stress-free and exceeded my expectations. As a first time homebuyer, I did not know what to expect thus had several questions which Highland answered swiftly and honestly. If you are like me, you will not regret purchasing a Highland Home!

The team in Liberity made everything so easy. It was a great experience

The team did a great job addressing my needs and concerns. Overall the process was smooth and all were easy to work with. I give them the team a 10.

I work in the homebuilding industry and I am pleasently surprised with how well my Highland Home was built/executed during the construction process and even after moving in. 100% reccomend based on quality.

Exceptional customer serviceThey go above and beyond

Overall excellent buying experience! Christy Chumbley did an outstanding job as our sales counselor. She was very helpful! Karen Fletcher in the design center was terrific also. She knew what she was doing it helped us make good choices. And Matt Barbera didn’t excellent job as our builder. He also was very responsive to any issues that we had.

I would just make sure to details. After a month being in our home we noticed more faults. For example we have several cracked tile pieces, cocking missing, sheetrock mistakes. I was not completely happy with my buy if I would do it again I would pay way more attention to details.

On behalf of my wife Lisa, we’d like to commend the Highland Home staff here in Jordan Ranch. Each one in their respective area was top drawer. This is our fifth and last home. Our experience from the beginning with Sales; during the construction phase and any follow-up on some minor items after we moved in has been great in every aspect. Having been in a sales career all my life, great performance should be acknowledged by the customer and not just problems. I hope this in some small way highlights how good the team is here.

The home buying experience was great from our very first meeting with our sales person understanding our needs and providing suggestions to hooking us up with the loan officer and him keeping us posted on what was needed, to our construction manager being there to assist and answer any and every question. HH made that experience very personable and unobtrusive

From the start Highland was incredible! Our sales counselor Beau was amazing! The tag team of Holly and Theresa were wonderful! And our builder Edison was thorough, attentive and responsive and answered all our questions and needs!

We had a little pause at the beginning of the pandemic. They work with our fears and allowed us to make changes to better meet or needs.

Craig has been great correcting any issues.

Jason was awesome, and highland gave us everything we expected. I have neighbors using the other builders, and I've heard a lot of common problems that we didn't have with highland. I found Highland to always be proactive, and we didn't have anything that didn't go as planned.

Very honest and followed thru with what they said they would do.

I think the quality of materials and workmanship could be improved, especially for the price point. Also there were some pretty obvious issues that were not addressed until I said something, which makes me feel like they were hoping I wouldn’t notice so they wouldn’t have to redo it. There should be a standard of excellence from the builder that contractors understand and comply with or face some kind of consequence. I felt there were too many issues that needed addressing during the walk through and afterward. Because of the price of the home, I do wish higher quality materials would’ve been used such as paint, baseboards, flooring, and faucets. Overall I love my home but I definitely think there are things highland can improve. ... More

Highland Homes went above and beyond our expectations. They communicated every step of the way along the home building process and informed us on why they did things or how things worked. We have built three homes and from walking each one this Highland home has felt like the better build quality of the three. Thank you Highland Homes!

The builders and office personnel were very help to assist us with selections and what was allowable as a Highland Home. We made some changes along the way and most of them were accepted, even during Cov19. I give the Highland builder my highest recommendation.

Everyone at Highland Homes has been a delight to work with! This is my second home built by Highland and the quality is outstanding. We are extremely happy!

This was our second home and the experience was great. We were allowed to make different changes including non standard changes. Very responsive. The builder communicated with us on the construction every week.

Great experience with Anita and Jarred. Jarred was quick to address and fix and issues or concerns we had.

Very good overall experience in building new home

Overall happy with my new home. A few glitches dealing with the contractor, but that is to be expected.

We looked at many tracts and builders across these DFW area. We felt the Highland Homes offered the best value for the dollar. We would do it again if looking for a new home in any market.

Highland homes has quality workmanship but it truly comes down to who your builder is (your person running the show). Some care a lot and some could care less. So after you pick your builder (Highland, Pulte, DR Horton, etc).....then you need to fully vet the guy who will be running the show and ask around.

Our timeline for moving in was quick and our construction manager took great care of us!