Highland Homes Reviews

It is a great neighborhood

This was a tough situation Covid and weather made things go slower than normal. On one hand they were very responsive to making upgrades, changes and things that we were paying for. We did need to rush into the house a little sooner than normal due to the lease we had expiring so there were some touch of things that needed to be done and that is acceptable. The biggest negative I have is with the yard. The sod was dormmate when it was laid down and then the weather hit. It is starting to come around but there are large patches with no grass. Second the irrigation people didn't level back out the yard and there is a valley in the back where water sits and the grass won't grow. I went and bought sod and dirt to try and fix and reached out to the builder. Someone is supposed to come address but noting so far. The one side of the house has standing water always several inches deep and needs a french drain installed. The builder said this will be addressed but still noting back. The last thing is the fact that the builders just buried trash all in the yard. I am finding pieces of wood, plastic fencing, plastic lids an inch below the surface or in the flower beds. I am afraid to pull it up because I will leave a large hole in the yard and tear up what grass I have. ... More

Awesome. Jason was the best construction manager, helped us with everything.

Highland has a stellar reputation for a reason. Our experience could not have been better, especially considering all the curveballs resulting from the pandemic.

A completely enjoyable experience!

Good experience. Wish more care was put into grading the front lawn.

Highland Homes was open and honest throughout our entire home purchasing and construction process. Their support even after our closing date had been outstanding.

Everyone was so friendly and professional during the home buying process.

This was our second time building a new home. First was with a custom home builder and second was with Highland. We had a far superior experience with Highland. Aleasha and Michael were both wonderful to work with and helped with all questions and requests along the way. We would build again with Highland if the time ever arose. Thank you!!

Great experience worked great with sales person and construction manager

Highland Homes is a great value for the price. Our home is beautiful. Quality craftmanship throughout is like no other in this area. Brittany and Cody respond immediately to any issues you may have from beginning to end. We are very happy with our purchase.

Highland homes made the building process a breeze. We love our new home and are happy we chose Highland.

Colin was the most attentive builder I have worked with. The home was built in timely fashion, with minor issues along the way.

the craftsmanship is horrible. Now that I have been in my forever home For going on two months, I notice something new every day. If I was to ever buy a new home it will not be a highland home.

Love our house and the process

We were on a Sunday drive through Woodforest when we decided to walk through Highland Homes in the Crest area. Hunter highlighted the features and floorplans which turned us into buyers.

After hearing so many good things about Highland Homes, I decided to build my first home with them. I am honestly disappointed with the quality of workmanship. I would come by every week to see what had been done and the quality of work was very poor. When something new was done, something else was broken or damaged and had to get redone, which caused further delays in the process. I feel there’s no one watching out for the contractors to ensure work is being done properly; whatever gets the job done is done even if it looks bad. Even worse is that I had to bring the visible issues to the construction manager’s attention because it seems he didn’t care. I closed with some outstanding issues that were promised to be fixed after closing and I still have more than half of the issues pending. There is no urgency by anyone to get things done for the customers. They were quick to get me through the closing process to get my $$$, but the quality was definitely lacking and made it a not so good first time home building experience. I don’t think I would build with Highland again. ... More

Disappointed in my home. Things are breaking, caulk is already lifted, door knobs are coming up. Overall the price I paid for this home was not worth it.

I had the best experience with Highland Homes!

I would recommend Highland Homes to anyone looking for a new house. I could tell their goal was to build us a great home from the start, and every action through the entire process supported that goal. Questions and concerns were addressed immediately. The quality of the home is wonderful as well. Even after closing the support is great. They are happy to continue answering questions or concerns and the warranty support is top tier as well.

Great customer service and beautiful homes!

not the basic cookie cutter home like most. I was able to make changes to fit my "wants" and allowed to rearrange standard plans.

I enjoyed the ability to choose from so many options while also receiving impressive standard options as well!

Robbie Salamando is exceptional at his job, follows through and always makes sure every thing is done with perfection. Jeff and Colleen were fair, honest, incredibly likable and made good on all things.

Debbie was great! She never once pressured me into doing anything I didn’t want to do and was very responsive. Her communication is superb (even after the closing). You can tell that she is genuinely on your side and wants what you want.