Highland Homes

star-rating (304 reviews in all areas)

What Homeowners Have to Say About Highland Homes in Austin

Read the 24 homeowner reviews of Highland Homes's new homes in the Austin area. Austin homeowners rated Highland Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Austin area

star-rating

24 Reviews - 18 Communities

5 ★(15)

4 ★(5)

3 ★(3)

2 ★(0)

1 ★(1)

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stacy G.
  • Manor, TX
  • July 16, 2019

My whole experience with Highland Homes was awesome from start to finish. Me and my family are extremely satisfied!

star-rating Absolutely satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony S.
  • Manor, TX
  • April 29, 2019

Kristy and Austin made the entire process very easy.

star-rating Recommend

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kirk S.
  • Round Rock, TX
  • June 05, 2019

Andrew our Highland Homes sales agent, and Jeremy our contractor, provided excellent customer service, and helped us immensely in getting everything we wanted for our beautiful home. Thank you to both!

star-rating Belterra New Build

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Geoffrey B.
  • Austin, TX
  • June 11, 2019

This is our third new build over the years and by far the best experience. From working with sales for the initial purchase to the updates and responsiveness from the project manager Brady. I’m addition, the quality of the build is the best we have had yet. Highland was recommended to us and we will definitely recommend to others as well. ... More

star-rating Highland Homes - Highland is the best.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ruben M.
  • Round Rock, TX
  • March 05, 2019

Highland is the best. Will definitely recommend to friends and family.

star-rating Wonderful community

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ryan L.
  • Round Rock, TX
  • May 01, 2019

I'm highly satisfied the business with the highlands homes. Our bulier Mr. Luke did an excellent job with us and very professional. No delay on any small request we were asking, very responsive and professional. I highly recommend him to my friends who are looking for a new community in future. ... More

Highland Homes responded:
Thank you very much Ryan, appreciate the kind words. I am thrilled that you are enjoying your new home. Please don’t hesitate if you need help or direction on servicing your home.
-Luke R. highlandhomes
... More

star-rating Highland Homes Has Excelent Customer Service And They Are Not Afraid Of The Rain!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jorge Y.
  • San Marcos, TX
  • April 16, 2019

I think (Customer Satisfaction) is the dynamism that drives any company, and the most significant characteristic of a company’s failure or success. Highland Homes has this aspect on customer satisfaction “down pat”. From the beginning, working with Ethan (Sales Counselor), he made the difference in our two-year journey of searching for the right home, builder and location. When Ethan met my wife to show Highland Homes in the rain, not worrying about getting wet to show her the lots and homes available, while other sales counselors from other companies…. opted to postpone or meet at a coffee shop to deliver what they had available. My wife and I knew that Highland Homes was positively different. I am currently working overseas and Ethan was instrumental throughout the entire process, he send everything I needed to capture details on lots, area and home we had picked until we closed. Ethan worked inexorably answering emails, conference calls and photos that follow like clockwork on every update and aspect of construction of our new home. He never said “No…. I Am Booked Till This Date” nor “Can We Make It For Next Month”. Often worked after hours to meet our intent. On the finance side, Matthew’s team worked professionally and exceptionally well when we decided to use their company to finance our home. A no pressure smooth and efficient process they competently provided. The same on emails, conference calls, updates and thorough explanation of detail, and step by step on paper work to deliver a better agreement before closing day. On the construction side, Nick “The Builder” played a big role to explain and advise on details throughout the entire construction process. Professional and patient on our demands, promised to delivered our home without delays. After closing, Nick’s team worked hard to listen and fixed mostly small cosmetic issues we had during the closing process Always around to ask if everything was OK, Nick continues to deliver under the new warranty list as promised. My wife and I highly recommend High Land Homes for sales, finance and construction of a new house. We are pleased and happy with our beautiful new home. Jorge and Debbie. ... More

star-rating Best new homes in KYLE TX!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel C.
  • Kyle, TX
  • February 13, 2019

We love our new home! Well built! Great amenities!

star-rating Our HighPointe home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alan A.
  • Austin, TX
  • May 01, 2019

Overall, we are pleased with the finished product. We found it easy to work with the builder and their response to warranty requests has been timely.

star-rating Highland Homes - Quality house, nice and responsive representatives.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Austin, TX
  • January 23, 2019

Quality house, nice and responsive representatives.