Highland Homes Reviews in Austin, TX

I purchased an inventory home and the construction manager (Preston) was extremely helpful during the orientation and final walk. He continues to follow up with me after I moved in. I love the home and couldn’t be happier!

Overall Good, but sometimes i feel the responsiveness to issues is too slow

Still have some outstanding issues with no response.

Lots of small issues that should have been addressed prior to closing. Typical new construction home thought these guys would be different at a higher level since they charge more.

Jake and Branka were both professional and pleasant to work with. They were attentive to our needs and worked with us as we relocated from another state.

The location is great, the home is beautiful, and both Avery and Andrew were excellent to work with.

We are happy with our new home. The process has been quick and smooth. It took 6 months from contract to closing. Andrew (Sales) and D'Marco (Construction Manager) responded very quick and always solved the problems whenever I contacted them. Strongly recommend

The buying experience was good.

Smooth and anxiety free process.Thanks to Heather and Mark. Our new house felt like home on the very first day! Can't thank you enough.

Really want to give the construction manager, Luke, a 5-Star rating. From the first time we met, before a contract, he has been patient, professional and timely with his responses to our questions and construction issues. His intentions to resolve issue quickly were often thwarted by unreliable subs. We've purchased several new homes in the Austin area over the past 30 years and find Luke to be one of the best!

We couldn’t love our Highland home and more than we do. In addition we work with Mark and Avery. They offer superb support!! Truly makes a difference.

Super happy with the home, our sales consultant Cory and our construction manager Eric. We had 2 minor issues and both were resolved perfectly in a timely manner. Over the years I’ve purchased several homes & this was by far one of the best experiences I’ve ever had.

Ok, I have been buying total of 7 homes so far in my life. This is only home builder made me recommend my home builder to people. Sale office staff was amazingly professional and updating every single thing so I didn’t have to check on the progress. The sale staff did go above and beyond truly. And the home was very well built. I bought 2600 square feet 2 story home. Highland didn’t waste any space in the house. High quality finishes. The best part is the warranty care. After I move in, there must be little issues but the project manager Eric baker has been amazing. He personally takes care of every little thing within 24 hours. It was pretty much same day service for warranty repairs. I was so amazed. I never seen the service like this. Definitely I will only buy highland homes and let my people know this is best purchase ever. ... More

Entire team was very responsive from the beginning to closing. Responsiveness continues as we have had a few small warranty items that were addressed very quickly. Can't say enough good things about the entire experience with Highland Homes.

my family truly enjoy new house. Quality of materials is great. appliances, faucets are perfectly selected by a builder, well balanced cabinet colors. Also worth to highlight seamless communication and positive experience with a construction team. Guys, you're doing great.

Fantastic experience from purchase to closing, but most important, after closing. Highland has been great with the communication during the entire process and we would highly recommend them!

I enjoyed working with highland homes team. Great customer service.

Overall we are happy with our home but we do have some things we are very disappointed with. This is the first home we did not build from the ground up and we know things won’t be perfect but there are issues, the dining room light isn’t centered which will look bad when a table is properly placed in the room. There is paint all over door knobs and stoppers, the quality of the paint job on some doors and trim is very poor with dried paint dripping showing. There is a big texture patch in the laundry room where they either got the texture applied wrong or had to patch the area and didn’t texture good. Some doors are warped. Some door trim cuts do not align or the boards are damaged. In the master bath above the mirror there are sunken anchors in the wall above the mirror as if they had something placed there before but then removed it and then they painted over the anchors. The landscaping is a hodge podge of various plants with no rhyme or reason to them. These are all things we have discovered after being in the home, we did do a walk through and MANY things were addressed and fixed before we moved in but there are obvious things that can be missed during that walkthrough and that is what I am describing in this review. ... More

We just bought a highland home in crosswinds and the overall experience has been great with Highland homes. I would definitely recommend buying a Highland home to all my friends and family.

A great big “Thank You” to Avery Turek, Andrew Gonzales, and the Highland Homes @ 6 Creeks crew for such a wonderful home buying experience. Our new home is a GEM!

We are absolutely thrilled with our new home in Santa Rita Ranch built by Highland Homes! From the moment we stepped into the model, we knew we were in good hands. The quality and craftsmanship are evident throughout the entire home. The sales team was knowledgeable, friendly, and made the buying process seamless. Construction Manager is Awesome. They listened to our needs and delivered a home that exceeded our expectations. The attention to detail, the design, and the finishes are all top-notch. We love the open floor plan, the natural light, and the spacious rooms. The community is beautiful, and the amenities are fantastic. Highland Homes truly goes above and beyond to ensure their customers are happy. We couldn't be happier with our decision to build with them. If you're looking for a quality home in a great community, look no further than Highland Homes in Santa Rita Ranch! ... More

Buying a house was an exhilarating journey from start to finish. From the moment we stepped into our dream home, we were greeted with warmth and charm. The process was smooth, thanks to the expertise and guidance of our real estate agent, who tirelessly navigated us through every step. The thrill of signing the papers and receiving the keys to our new abode is unmatched. The neighborhood is vibrant, the amenities are top-notch, and every corner of our house exudes comfort and luxury. We couldn't be happier with our decision to purchase this home. It's not just a house; it's a sanctuary where countless memories will be made. If you're in the market for a new home, look no further – this experience has been nothing short of phenomenal ... More

They fixed every issue we asked for. Loan processing was also very easy. Recommend it.

Support, knowledge, and willingness of Juan Carlos were beyond expectations. Juan treat us so well. His communication and proposal were clear and punctual. He did and does an exceptional job! Congratulations !

My wife and I had such an amazing experience with highland homes. We could have not asked for a better experince. Heather was such an amazing person to work with. We met her first and she made the process very easy and simple for us. She was very professional and responsive to any questions we had. Our Assigned project Manager was Juan. He did an outstanding job! I can not speak highly enough about him. He made sure that all of our deadlines were met on time and went above and beyond to have additional things done for us that we didn’t catch. He was very professional and responsive. Any time we needed help with something, he was there right away! Thank you Highland Homes. And especially a huge thanks to Juan And Heather for making this process very smooth and at ease for us. We are so thankful! Lawrence Gavin S. ... More