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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1361 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1361 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Highland Homes in Dallas Area

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Customer Reviews

The Highland experience!

  • Alfred P.
  • Verified HomeBuyer
  • July 26, 2023
  • Forney, TX

The home buying process with Highland Homes was very professional and unique. They made you aware of all aspects of the buying process, and made sure ,you were at ease at all times. They were curious and a pleasure to deal with. My hat goes off to Highland and all their team!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Highland Homes Is The Only Option

  • Vu N.
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

We couldn’t imagine building our house with anyone else. The entire experience of finding and building a house with Highland has been absolutely amazing. The Highland team from Tom on the sales side, to Chris on the build side made the build process extremely smooth and stress free. We are from out of state, so Tom and Chris made sure we were always updated with the progress of our home. We got weekly calls and pictures throughout the entire build. Our house was finished on time, and we couldn’t be happier. If you’re thinking about buying or building a home, Highland should be your pick.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dustin was wonderful through the walk through and follow up items identified that need to be completed or fixed.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

The Highland Homes sales person, builder and mortgage lender were all very responsive to my questions and reduced the stress of moving out of state to Texas.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ms

  • Vicky M.
  • Verified HomeBuyer
  • July 25, 2023
  • McKinney, TX

Both Sales rep and builder have been great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job all around!

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2023
  • McKinney, TX

Highland was awesome. Sarah and Valerie did a great job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the location

  • Kimberly G.
  • Verified HomeBuyer
  • July 25, 2023
  • McKinney, TX

I do love my new home. Mainly due to the location and neighborhood. I love the Trinity Falls community. I do feel the inside products are very cheap as well as the paint job.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Great House

  • Brian D.
  • Verified HomeBuyer
  • July 25, 2023
  • Argyle, TX

overall the buying experience was pretty straightforward and smooth.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great experience

  • Venkata C.
  • Verified HomeBuyer
  • July 25, 2023
  • Aubrey, TX

Overall its a wonderful experience with the highland homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very smooth process

  • Vasant G.
  • Verified HomeBuyer
  • July 25, 2023
  • McKinney, TX

Highly recommend Highland Homes. Big plus is the trustworthiness. The builder (John) I worked with is extremely professional and a great asset for Highland.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome Great Experience

  • Samuel F.
  • Verified HomeBuyer
  • July 25, 2023
  • Aubrey, TX

Team is awesome. I add a great experience working with the team and communicated throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not good- Plumbing issue.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2023
  • Celina, TX

Lot of plumbing issue, I had lot of high expectations from Highland homes.

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 4

Wonderful experience with highland homes

  • Dixie M.
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

Had a wonderful agent who helped so much and contractor who is very responsive and timely with issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2240 Red Cedar Tr Prosper TX

  • Umer F.
  • Verified HomeBuyer
  • July 12, 2023
  • Prosper, TX

My builder Yale Burkel was amazing, he's the best around. One issue I am having is with the landscapers Daystar. They planted a dead tree in the front yard. Landscapers verified it was dead but have not come out to replace it. It would be great if Daystar can come out and replace the tree as the responsibility should not fall on the homebuyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best home purchase...ever!

  • Sherin J.
  • Verified HomeBuyer
  • July 12, 2023
  • Melissa, TX

Our experience with Highland Homes has been nothing but amazing. From the moment we met our sales person (Ashley) and builder (Shane) we have felt comfort knowing that this purchase was in the best of hands. Relocating out of state is a terrifying experience and these two individuals did everything that they could do help with our plans and bring our dreams to reality. We will be recommending Highland Homes to all of our friends/family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

slow response...warranty response is not good

  • David R.
  • Verified HomeBuyer
  • July 09, 2023
  • Rockwall, TX

beware of waranty repairs. Not as much flexibility in selection options as was anticipated

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Our builder was great!

  • Charles S.
  • Verified HomeBuyer
  • July 06, 2023
  • Rockwall, TX

The building experience from the interior selection process to closing was seamless! Both Carol and Tim made this entire process enjoyable!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes review

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2023
  • Celina, TX

Overall Highland Homes is one of the better builders but their subcontractors are not that great. They are rushing through the work, making mistakes and have poor quality craftsmanship. The communication with the sales team could have been better especially when it came to moving the closing date.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

This was a great experience

  • Reece Y.
  • Verified HomeBuyer
  • July 05, 2023
  • Wylie, TX

Building with Highland Homes was a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a Good Experience

  • Susan I.
  • Verified HomeBuyer
  • June 09, 2023
  • Forney, TX

Not the best experience buying this spec home in 12/21. Transaction was rushed, 3 weeks from contract to close. But after we closed, it seemed like everyone vanished. Sure, Highland sold their home and got their money but what about the after sale support? Warranty repairs weren't responded to in a timely manner...there wasn't much I liked about the entire process or the Company at the time. After about 6 months though, our home was assigned to a new warranty manager, Corey, who was awesome. He was instrumental in getting our warranty requests completed. He was a positive light in this ...

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Good Overall Experience - Except the timely response to queries

  • Anonymous
  • Verified HomeBuyer
  • May 23, 2023
  • Aubrey, TX

Overall, i had a good experience in terms of build quality and value for money.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Great overall experience

  • William B.
  • Verified HomeBuyer
  • May 23, 2023
  • Rockwall, TX

Tryston our building manager was great he did everything on his power to make my wife and I happy with the overall outcome of our home, the sales staff was very attentive to our needs in regards to paperwork needed for our lender to get our home closed early. I appreciate all the hard work and great customer service! I would definitely buy a Highland Home again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great with Ashley

  • Lin S.
  • Verified HomeBuyer
  • May 23, 2023
  • Melissa, TX

I just love highland homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic building experience!

  • Victor F.
  • Verified HomeBuyer
  • May 23, 2023
  • Argyle, TX

Our building experience with Highland Homes was fantastic! Working with Aleasha and Michael was great. Their response to our questions and concerns was professional, prompt, and attentive to detail. I would not hesitate to build with them again!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Priya S.
  • Verified HomeBuyer
  • May 22, 2023
  • McKinney, TX

Great experience with Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst service ever

  • Prakash T.
  • Verified HomeBuyer
  • May 16, 2023
  • Rockwall, TX

The worst experience, that I ever had in terms of home buying. We are still waiting on things that need to be completed. I will never recommend anyone else. Poor crafmanship, late response time, and many more issues .

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1