Highland Homes Reviews in Dallas, TX

Overall a good experience despite the delays in materials. Not Highlands fault. Dealing with the design center was a bit of a cluster. Overall , would build with Highland again

Highland uses all the spaces in your home. Extra closets and storage are everywhere in this home.

Buying my home with Highland has been one of the best decisions I have made In my life. We are in love with our new home, and we have Highland to thank. Thank you, Highland Homes!!!

We built during the pandemic. When most builders were taking shortcuts, 12+ months to build and changing contracts, Highland Homes stayed consistent with their original promise to the best of their ability. They also had great upgrades and options to choose from that made our house really stand out from others in the community. We feel like we got a quality home vs. a cookie cutter one. The only downside to our process was the lack of communication from our project manager, which required numerous escalations just to find out what was going on with our home. Other than that, we would highly recommend. ... More

Everybody we worked with was very nice and really helpful and always got back to us. Customer service is important and Highland homes has it down.

We have been very impressed with the quality and detail Highland Homes puts into the home. Their response to warranty issues or after sale issues has been great.

My overall experience with highland homes was great. Kathi, the sales counselor, answered all of our questions. She continued to help us even after closing on our home with some issues we were having. John, our lender, was very knowledgeable and easily accessible throughout the process.

We had a great experience with our Highland Homes buying experience and our home. They provided transparency in the entire process, telling us what they could and could do and allowed us to be involved in every aspect of the process. They upgraded materials, as needed, without question or additional cost that resulted from the current supply chain issues, The construction manager even came out on a Saturday evening to address an issue we found during a visit to the house. We would highly recommend Highland Hames as your builder.

Good floor plans, high ceilings, great cost

The sales staff was always quick to answer any questions. The builders response even after closing has been exceptional.

Signing the P&S is the easy part, but our sales associate and construction manager worked with us every step of the way to design and build our home so that it was customized for us. From start to finish, it was the small details that made a big difference!

To be sure and communicate with Spencer. To ask questions. If you don't know ask.

We love my new house. Thanks construction Manager Landon and salesman Jessica . We highly recommend highland homes to our friends.

Experience was great from sales to builder meetings. Highland puts out a quality product, I would recommend them to anyone and would purchase another Highland home in the future.

Everyone involved with the purchase of our home was excellent, from the sales staff to the home project manager to the loan processor.

They will guide you step by step through the process.

Great buying experience I had with Duwayne from highland homes

Pro: Blake N. our builder was tops. We had confidence and satisfaction throughout the build because he has been so helpful and responsive to us. Con: The people who put in the yard did a rotten job. It's filled with ruts, bumps and weeds. Compared to other yards around us, ours is pitiful.

We are new to Texas and spent a great deal of the building process out of the country. Our Construction Manager (Justin Minikes) was always available to answer any questions and offer his expertise. He would even go as far to video chat to show the progress. As we have settled into our new home, he continues to be at bay to answer any questions or concerns we may have. This is always done expeditiously. We love our home but we loved the experience even more! I now understand why Highland Homes are so highly sought after

Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.

Very honest and responsive to concerns.

Responsive to any issues encountered.

The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one example. I put in warranty ticket for the minor things we found again which is common. Very fast response! They came out a few days later to look at the items. We are very happy with our home! ... More

The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!

The home has many extras that are the difference when selecting a builder