- New homes
- Highland Homes
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- Dallas, TX
Highland Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Highland Homes.
Read all 1009 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Dallas Area
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Customer Reviews
very good
- Ziming C.
- Verified HomeBuyer
- September 02, 2021
- McKinney, TX
We love my new house. Thanks construction Manager Landon and salesman Jessica . We highly recommend highland homes to our friends.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Ya'll actually fix the items that your subs screw up on.
- James H.
- Verified HomeBuyer
- September 02, 2021
- Aubrey, TX
Experience was great from sales to builder meetings. Highland puts out a quality product, I would recommend them to anyone and would purchase another Highland home in the future.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Everyone involved with the purchase of our home was excellent,
- Del H.
- Verified HomeBuyer
- July 21, 2021
- Aubrey, TX
Everyone involved with the purchase of our home was excellent, from the sales staff to the home project manager to the loan processor.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
She kept of inform at all times
- Kevin D.
- Verified HomeBuyer
- June 22, 2021
- Little Elm, TX
They will guide you step by step through the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great buying experience
- Bharath S.
- Verified HomeBuyer
- June 22, 2021
- Celina, TX
Great buying experience I had with Duwayne from highland homes
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Builder
- George C.
- Verified HomeBuyer
- June 17, 2021
- Forney, TX
Pro: Blake N. our builder was tops. We had confidence and satisfaction throughout the build because he has been so helpful and responsive to us. Con: The people who put in the yard did a rotten job. It's filled with ruts, bumps and weeds. Compared to other yards around us, ours is pitiful.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Building from out of state.
- Jamar D.
- Verified HomeBuyer
- June 15, 2021
- Prosper, TX
We are new to Texas and spent a great deal of the building process out of the country. Our Construction Manager (Justin Minikes) was always available to answer any questions and offer his expertise. He would even go as far to video chat to show the progress. As we have settled into our new home, he continues to be at bay to answer any questions or concerns we may have. This is always done expeditiously. We love our home but we loved the experience even more! I now understand why Highland Homes are so highly sought after
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
How responsive and kind the entire team was with the process.
- Alexander B.
- Verified HomeBuyer
- June 15, 2021
- Little Elm, TX
Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Very honest and responsive to concerns.
- David C.
- Verified HomeBuyer
- May 20, 2021
- Forney, TX
Very honest and responsive to concerns.
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Highland Homes - Responsive to any issues encountered.
- Robert N.
- Verified HomeBuyer
- May 18, 2021
- Forney, TX
Responsive to any issues encountered.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
1st time home buying
- Darby F.
- Verified HomeBuyer
- May 18, 2021
- Aubrey, TX
The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The Level of care and expertise we experience was unmatched!
- Blake C.
- Verified HomeBuyer
- May 13, 2021
- Aubrey, TX
The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great value
- Roger H.
- Verified HomeBuyer
- May 13, 2021
- Rockwall, TX
The home has many extras that are the difference when selecting a builder
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Attention to details is great
- Mark P.
- Verified HomeBuyer
- April 22, 2021
- Aubrey, TX
So many things are done well in our new home. We love it and working with Highland has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Took care of the few issues we had.
- James S.
- Verified HomeBuyer
- April 22, 2021
- Prosper, TX
Our sales agent and our builders representive were very responsive and supported us during the buying experience and after we moved in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes - Working with a great salesperson like Jamie evans and a lender
- Karla M.
- Verified HomeBuyer
- April 22, 2021
- Forney, TX
Working with a great salesperson like Jamie evans and a lender like Matt and a builder like Blake makes for a first time homebuyer a wonderful experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes - Very trustworthy and authentic team from Sales to Builder
- Gregory M.
- Verified HomeBuyer
- April 22, 2021
- Prosper, TX
Very trustworthy and authentic team from Sales to Builder
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Lonnie is great
- Kelsey C.
- Verified HomeBuyer
- April 19, 2021
- Justin, TX
Lonnie was awesome and timely. I've been very happy with the inside of the home. Landscaping/outdoor experience hasn't been great. The outside landscaping etc seems like it was hastily done.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Very Smooth Process From Start To Finisih
- Donald G.
- Verified HomeBuyer
- April 15, 2021
- Aubrey, TX
We had a great experience working with Highland Homes from our first meeting with the sales team, to follow meetings with sales/design/construction, to the day we moved in. We had very few issues during the process or since we've moved in. My only complaint and why I gave only 3 stars on "Responsiveness to issues" is that since have have moved in, we have had a very hard time getting the maintenance/construction team to respond to tickets we've had open for weeks. I believe their team is overwhelmed, and do not expect it to improve as they are starting to break ground on the next phase ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
The sales rep was very responsive and the construction manager as well
- Mark W.
- Verified HomeBuyer
- April 15, 2021
- Little Elm, TX
It is a great neighborhood
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - This was our second time building a new home.
- Nicholas R.
- Verified HomeBuyer
- April 15, 2021
- Argyle, TX
This was our second time building a new home. First was with a custom home builder and second was with Highland. We had a far superior experience with Highland. Aleasha and Michael were both wonderful to work with and helped with all questions and requests along the way. We would build again with Highland if the time ever arose. Thank you!!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Highland Homes - Great experience worked great with sales person and construction
- Frank R.
- Verified HomeBuyer
- April 15, 2021
- Forney, TX
Great experience worked great with sales person and construction manager
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Highland Homes - Highland homes made the building process a breeze.
- Luke S.
- Verified HomeBuyer
- April 15, 2021
- Aubrey, TX
Highland homes made the building process a breeze. We love our new home and are happy we chose Highland.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales Agent was excellent
- Collin W.
- Verified HomeBuyer
- March 02, 2021
- McKinney, TX
We were fortunate enough after living in a hotel and search for homes and multiple offers to stumble across Jessica. It was the perfect storm meets the solution and she was excellent
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - We had a little pause at the beginning of the pandemic.
- Stephen H.
- Verified HomeBuyer
- March 02, 2021
- Argyle, TX
We had a little pause at the beginning of the pandemic. They work with our fears and allowed us to make changes to better meet or needs.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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