Highland Homes Reviews in Dallas, TX

The Highland team was great. We were having difficulty selling our home and could not get into our Highland home until it sold. Unfortunately, we had a very negative experience with a realtor, which greatly contributed to this issue. Highland was very understanding and flexible with allowing us additional time to get a new realtor and we were able to sell our home! As far as the builder goes, Garrett was awesome! He provided excellent communication by sending a weekly progress report on the progress of the home and promptly follow-up on any questions or concerns we had.

I had a great experience with the builder! This is my first home and all I can say is that I’m very pleased for my experience.

Very pleased with our experience

I love my floor plan and neighborhood!

We love our home! Thank you!

Being a 1st time homeowner can be scary and exciting, but for the 1st home to be new construction brings another level of anxiety and excitement. However, Highland Homes made this experience so enjoyable. From the sales to the design to the construction, every team was very open to any and every question we had. The communication was excellent and even during the pandemic we never experienced a delay. They stayed ahead of the curve which is needed in this process. Look no further, Highland is the BEST!!!

We were impressed with the overall home buying process with Highland. The building manager is always available and alleviated every concern of ours before and after closing on our home.

This home’s temperature is constant and comfortable ( tight seal!) Warranty Service has been excellent and reassuring

I think the finishing on the house was not up to the mark. We are happy with everything else.

Great Customer service. Valerie was Great in the process.

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

Lesli and Robbie were great to work with and we love our home

They were very quick to respond to any requests and thorough in their responses.

Love the neighborhood layout relating to amenities

Of all the builders we visited when choosing our retirement home, Highland provided the home layout, finish, attention and service we were looking for. Overall, a good experience.

Haeli and Quentin did a great job addressing our needs and questions throughout the build process.

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

The beautiful new community, the quality of home and the way how it is beautifully built.

HAD A GOOD A EXPREIENCE WITH HIGHLAND HOMES , BUT NOT WITH HIGHLAND HOME LOANS. NOT SURE IF THEY ARE THE SAME ENTITY

Builder foreman was thorough and responsive, and caring. Efficient and effective; love the floor plan.

The quality of the home is overall very good. We do have a few concerns: very small and shallow bathroom drawers; cupboard doors don't have soft-close; no garbage/recycle spaces included in kitchen cabinetry; very bottom kitchen cabinetry difficult to access--pull out drawers would be helpful. Highland folks we have connected with have been prompt, courteous and helpful.

Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did

The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!!

Make sure to get utilization rate down to ensure getting the most favorable rates

We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted.