Highland Homes Reviews in Dallas, TX

To be sure and communicate with Spencer. To ask questions. If you don't know ask.

We have found some workmanship issues since moving in. Responsiveness between initial walk through and final walk through was not great. Several issues still not addressed. We will see how warranty plays out.

Highland homes and there employees are wonderful , everything went extremely well, the house is beautiful and very well built. I would definitely use highland homes again . I love my house .

We had a great experience overall with Highland Homes. The responsiveness of the sales reps and project manager could have been a lot better.

Our family had an incredible experience with Highland Homes. From contract negotiations with our Broker and the Sales Team to the day to day construction of the home, everything was better than expected. Having been a custom home builder in Los Angeles and Denver for over 35 years, I was amazed to see quality items put into our home as a standard where other builders have an upcharge. The attention to detail and customer follow thru by the construction staff made life a whole lot easier. Based on our experience, we would definitely recommend Highland Homes to other buyers.

Above average builder definitely recommend to buy from.

Kyle and Sydney single handedly made this one of the best experiences of me and my families life. They are great and we really appreciate everything!!!!! M&J Crawley

We love my new house. Thanks construction Manager Landon and salesman Jessica . We highly recommend highland homes to our friends.

Experience was great from sales to builder meetings. Highland puts out a quality product, I would recommend them to anyone and would purchase another Highland home in the future.

Meets code, but certainly doesn't exceed. Low quality fixtures and paint. Very nice friendly folks

Overall, we love our house!

Since moving in, I have had issues with electrical components such as the dryer outlet and breakers. I have submitted multiple requests to apply my warranty on these issues, but I have not received assistance. This has not been an enjoyable experience.

Very beautiful place family orientated

Eric done a great job

I think we had the best realtor that a person can ask for her name was Serena at HMS and Bob was very helpful also.

Everyone involved with the purchase of our home was excellent, from the sales staff to the home project manager to the loan processor.

We got exactly what we wanted. When they said. At the cost they said. What else is there?

Process went well considering covid which made closing two months later. Quality in workmanship was less than stellar, items that were to be finished before closing weren’t and still not completed. Covid again? Other than minor things it’s a beautiful house so I believe we got more for our money with Highland than we would have if we gone with another builder.

1 - Sales experience was great. 2 - Communication during the build process was poor and items that were discussed during sale did not happen during the build. Some of the problems were eventually solved but it was a struggle. 3 - The structural quality of the home is great but some of the finish work was poor (paint, cupboard paint, caulking, tile work, clogged drains)

Project Manager and Sales Specialist were outstanding. Very much enjoyed the entire experience, and so pleased we made the decision to go with Highland Homes.

We had an outstanding experience with Highland Homes. They really believe in their products and do many little things that a new home buyer may not think about. Its really a completed home and ready to move right in. WE LOVE IT!

selections at the design studio were not that extravagant. could have been better.

We had an amazing experience building with Highland Homes. Our Sales people Dolly and Helen and are incredible builder Victor were absolutely the best. They communicate very well and we never felt like we were not getting the info needed, and when there was any issues, they were resolved quickly. The only area that we were not pleased with was the use of In Charge for electrical, audio, etc. They were horrible, but that's for another review. Overall, Highland was wonderful and I cant see us building another house with anyone but Highland...and if we do build another Highland, we would want Victor as our Builder. He is the BEST. ... More

For anyone looking to build or purchase a home, i would highly recommend highland homes. The entire home buying process is smooth and they will work with you on every part of the building process.

I reached out to my realtor in March and told her I was planning to build a 2 story. My realtor informed me of new properties that were in the process of being built in Forney. Ironic thing is that God had been dealing with me about moving to Forney to be in closer proximity to my mom. My mom had been trying to get me to build out there for the past 2 years, in the Devonshire community. Needless to say, I saw some of the 2 story models with another builder; but they didn’t feel like home. On Apr. 2nd, I had an appointment to view some Highland Home two story properties/models. I walked in a model and initially thought the model was a 2 story; but it was not. My daughters and I fell in love with the model. The gentlemen informed me that he had a home that had just became available that day. He took us to the home and you would’ve thought that I had customized everything in the home. Everything I wanted was already done, from the corner lot, the outside/inside paint and floor plan. I called my realtor and the rest is history. I closed on the home May 4, 2021. ... More