Highland Homes Reviews in Dallas, TX

Floor plans and upgrade options are excellent!

Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.

Alicia did a great job during the selling process and in assisting us in completing everything we wanted in our deal From our initial walk through to followup after we moved in Shawn has been very accessible and dependable on anything we need. Really outstanding builder and service. I highly recommend Highland homes.

Great place to buy a house

Great experience from start to finish.

Nelli is great, but we have had many issues related to the quality of workmanship, responsiveness of the repairs/resolution. Initial supervisor resigned and did not correct multiple things. Serious drainage issue in our backyard. Poor Grading, etc. Now we are trying to put in a pool and we were told there was room to put one in and meet the requirements. Now we are being told differently by the HOA GM for Liberty. Our decision to purchase this home was we thought everything would be high quality and information would be correct. There are always some minor issues, but these issues are not minor and are dragging out. ... More

easy to reach out to

Everything great and we are so happy

Anna in Sales and Ian in Construction were both awesome to deal with! Always on top of everything and made sure the entire process was quick and easy. We are super happy with our new Highland Homes house at Mustang Lakes!

Very honest and responsive to concerns.

The builder did their best to stick to the schedule even with the bad weather in Texas (snowstorm). When we moved in we had an opportunity to point at any small details that needed to be addressed. The builder came back in and made sure they addressed the details and the house was 100 percent move in ready.

Responsive to any issues encountered.

The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one example. I put in warranty ticket for the minor things we found again which is common. Very fast response! They came out a few days later to look at the items. We are very happy with our home! ... More

Having built a house in the past, and experiencing a builder who was slipshod and unpleasant to deal with, we were thrilled with our process with Highland Homes. Not only have they been responsive throughout, but the quality of our home is something we continually enjoy as we get settled. We've been continually glad that we chose Highland, and equally happy with the people we've worked with through the process. We bought an already-built Highland home in the Austin area, so we already knew they build great homes, but this one is even better than our previous home, and we recommend them to everyone we meet. ... More

We encountered some issues along the way between Sales and Build process but they were all responsive and resolved. Overall a really good experience. Highly Recommend.

Would hesitate to recommend this builder

My family and I are so glad with our home! Big thanks for Highland team who made this possible, by being super supportive and helpful! Our home is perfect, and the quality + level of the service is impressive. The builder was/is super responsive and resourceful too!

The sales consultants (Tim Stephenson and Michelle Buck) were absolutely wonderful. They were very knowledgeable and friendly. They’re the reason we chose a Highland Home. The builder guys Clint and Ryan were very thorough and made sure we were updated regularly on the progress of our home.

We are happy with our purchase!

The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!

I would absolutely recommend Highland Homes to any prospective home purchaser! It was an amazing home buying experience! Great quality and craftsmanship!

There were times when we lost trust in this location as far as selling us this home. And it took some rebuilding of trust in order for us to stay with them. Right up to the end we questioned our decisions to buy this home, but we did it and for our first home we are satisfied. I'll say if you can be here everyday during the build, make sure you are!

The builder, Garrett, was very responsive. Todd, the sales manager, did a great job responding to our needs.

Very good quality home for the money

The home has many extras that are the difference when selecting a builder