Highland Homes Reviews in Dallas, TX

We had a great experience working with Highland Homes from our first meeting with the sales team, to follow meetings with sales/design/construction, to the day we moved in. We had very few issues during the process or since we've moved in. My only complaint and why I gave only 3 stars on "Responsiveness to issues" is that since have have moved in, we have had a very hard time getting the maintenance/construction team to respond to tickets we've had open for weeks. I believe their team is overwhelmed, and do not expect it to improve as they are starting to break ground on the next phase behind our home. ... More

It is a great neighborhood

This was our second time building a new home. First was with a custom home builder and second was with Highland. We had a far superior experience with Highland. Aleasha and Michael were both wonderful to work with and helped with all questions and requests along the way. We would build again with Highland if the time ever arose. Thank you!!

Great experience worked great with sales person and construction manager

Highland homes made the building process a breeze. We love our new home and are happy we chose Highland.

We were fortunate enough after living in a hotel and search for homes and multiple offers to stumble across Jessica. It was the perfect storm meets the solution and she was excellent

We had a little pause at the beginning of the pandemic. They work with our fears and allowed us to make changes to better meet or needs.

The Highland team was great. We were having difficulty selling our home and could not get into our Highland home until it sold. Unfortunately, we had a very negative experience with a realtor, which greatly contributed to this issue. Highland was very understanding and flexible with allowing us additional time to get a new realtor and we were able to sell our home! As far as the builder goes, Garrett was awesome! He provided excellent communication by sending a weekly progress report on the progress of the home and promptly follow-up on any questions or concerns we had.

I had a great experience with the builder! This is my first home and all I can say is that I’m very pleased for my experience.

Very pleased with our experience

I love my floor plan and neighborhood!

We love our home! Thank you!

Being a 1st time homeowner can be scary and exciting, but for the 1st home to be new construction brings another level of anxiety and excitement. However, Highland Homes made this experience so enjoyable. From the sales to the design to the construction, every team was very open to any and every question we had. The communication was excellent and even during the pandemic we never experienced a delay. They stayed ahead of the curve which is needed in this process. Look no further, Highland is the BEST!!!

We were impressed with the overall home buying process with Highland. The building manager is always available and alleviated every concern of ours before and after closing on our home.

This home’s temperature is constant and comfortable ( tight seal!) Warranty Service has been excellent and reassuring

I think the finishing on the house was not up to the mark. We are happy with everything else.

Great Customer service. Valerie was Great in the process.

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

Lesli and Robbie were great to work with and we love our home

They were very quick to respond to any requests and thorough in their responses.

Love the neighborhood layout relating to amenities

Of all the builders we visited when choosing our retirement home, Highland provided the home layout, finish, attention and service we were looking for. Overall, a good experience.

Long distance purchase builders very helpful showing stages of development

Haeli and Quentin did a great job addressing our needs and questions throughout the build process.

Absolutely great company to work with. Trevor our builder is fantastic and thankful he built our home. So glad we didn't go with anyone else. We are so happy with our new home.